Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it!”

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Posted 6 years ago

“I have tried many bras including Victoria's secret and Sonoma. By far my brayola OS the best.”

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Posted 6 years ago

“You can find whatever kind of Bra you want. Great choices!”

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Posted 6 years ago

“The bras fit perfectly!”

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Posted 6 years ago

“I love Brayola. The original es are great as is the quality. Customer service is amwYs pleasant. And shipping is quick.”

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Posted 6 years ago

“I had called before I made my first purchase. I wanted to know what the customer service would be like. What were my options if what I ordered didn't fit. The professional sales associate was easy to understand additionally, ensured that all my questions were answered and understood. I recommend this store.”

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Posted 6 years ago

“I love the front hooks”

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Posted 6 years ago

“I like the easy access to shop with Brayola. Most of the times the sizes are in stock. I have also had no problem returning an item that didn't fit right. I only have positive things to say.”

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Posted 6 years ago

“I love Brayola, Great selection of bras, easy to order and exchange. Give it a try.”

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Posted 6 years ago

“It was very simple to search for and purchase the bras that were perfect for my wife! Thanks Brayola!!!”

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Posted 6 years ago

“Everything I ordered is perfect”

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Posted 6 years ago

“Delivery is not speedy. Returns are painful. I hope i get my money back from two bras I ordered and never tried on. I returned them the day I received them because their suggested sizing was not a match. I returned both bras. I received a confirmation email of the return--but Brayola's customer only mentioned 1 bra. I immediately wrote back that I had indeed returned two. Nothing! Policy suggests returns will be processed in 10-20 days, other Brayola references suggest returns may take "up to 21" days before returns are processed. It's been 25 days. You can not get anyone on the phone; I've waited 25 minutes twice. They have an obligation to make more customer service operators available when people call. Who has an hour to waste? Most maddening is their repeated voice message while you wait, "Brayola makes bra shopping easy. And affordable." What's affordable about wasting hours to speak to a customer service rep? Brayola does not make anything easy--other than their instantly charging your account. I urge you to avoid this online company. Really awful”

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Posted 6 years ago

“Nice affordable plus size bras”

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Posted 6 years ago

“Searching at stores, catalogs and online, finally found a bra that doesn't feel like it's a piece of armor. Makes me feel very sexy! :blush:”

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Posted 6 years ago

“Bra is fits vey well but size only go up to 42 not 44”

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Posted 6 years ago

“Excellent customer service & products!!!!”

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Posted 6 years ago

“So happy with my selection. A bra that really fits”

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Posted 6 years ago

“The website is very easy to go through to find a bra in my size and also find what kind of bra I do need.”

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Posted 6 years ago

“I’ve always had trouble finding a bra to fit, even at a store while trying them on. To my shock and surprise I ordered from you and got a perfect fit the first time! Happy customer!”

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Posted 6 years ago

“My size and style of bra I need is very hard to come by, but I had multiple choices at Brayola. Thank you for finally including us plus-sized women in your available selections! and, the prices were reasonable, too!”

Helpful Report

Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews