Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best bra ever!!!!”

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Posted 9 years ago

“I have tried to check on my order and I went to my profile and it states I haven't ordered any bras. My order # is 139577 and it didn't give me credit on the card where after I order so many, I get a free one.”

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Posted 9 years ago

Hi Tammy, Can you email us at support@brayola.com so we can investigate further :)

Posted 9 years ago

“Terrible. I payed $50 for a bra. They definitely took my money but never received the confirmation number or the bra. I emailed them to let them know and didn't get a response. Complete silence. DO NOT PURCHASE FROM THEM.”

Helpful Report

Posted 9 years ago

Hi Najah, It looks like your items were delivered on the 3rd of August. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9205512032286737792569 and the items were processed and shipped to you, and received within 4 days. We can also see Sara responded to your first email letting you know that your email address was inputted incorrectly. Any questions, feel free to let us know.

Posted 9 years ago

“Had a 36 too big so ordered 34 wish there was a35”

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Posted 9 years ago

“Love your products, but due to surgery and weight gain, I'm having a hard time finding a 48D without wires. Is that possible?”

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Posted 9 years ago

Absolutely ;) Send us an email to support@brayola.com and we can help you out further x

Posted 9 years ago

“The top band is a little different and I had to get used to it. I might have ordered ones that are too large but they are very comfortable.”

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Posted 9 years ago

“I was very pleased with the Product, quick service and price. I will definitely purchase again”

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Posted 9 years ago

“All of the bras arrived on time. They all fit according to size. I am very happy with my putchase and Brayola.”

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Posted 9 years ago

“Website not user friendly and order didn't go though properly. See above received 5 white in 8 and 3 bulk in 7.”

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Posted 9 years ago

“I wish I could still buy your products but alas, I cannot as I live in Canada.”

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Posted 9 years ago

“This bra really did ^^^ It's so comfortable, and has restored my faith in bras. I would like to thank you Brayola for being such a lovely understanding company. You took the time to help me and listen to me, and our work together resulted in me having this fabulous bra in my wardrobe. I have both colors, and 2 of each. They wash so wonderfully well, and as a busy mum i can now run around after the kids and not have my breasts everywhere! The price is very reasonable, I was in a state i would have paid anything for a wonderful bra which worked for me, and i'm so glad i found this one!! I spoke to 2 of the lovely agents which work here, both as helpful as each other, and the peace of mind really helped me with ordering, as i knew if the bra did not work, i could return and try again. The bra itself moulds to my shape, the underwire has fabulous support, and the plunge really helps me to still that sexy mama without being crushed into a horrible non supportive bra just to achieve that! Very very happy customer, and I will proceed to be ordering from Brayola in the future. No more dreading being measured and forced into horrible bras, I've found my underwear peace at Brayola!!”

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Posted 9 years ago

Awesome review, thank you so much!

Posted 9 years ago

“I had no trouble returning a wrong sized bra, just had to pay the postage, wanted different size and they didn't have it .....sad t o say”

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Posted 9 years ago

“Fast service. No complaints”

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Posted 9 years ago

“the fantasie bra is perfect! Love the way it fits and the shape it gives me. Like I am younger again. Went back for it in black!”

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Posted 9 years ago

“These fit true to size and are so silky feeling. I plan to buy more to replace my old briefs. These fit so good and have no lines that showed under my clothes.”

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Posted 9 years ago

“Could have been 5 stars if I could exchange the bra for the size I need. It would be nice if in the confirmation email it tells you about how long it takes to process and ship your order. The bra is great quality I just ordered a cup to small.”

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Posted 9 years ago

“Brayola are a great company, and so I never hesitate to try new bras out, this one paid off! It fits like a glove, and makes me feel amazing. I used to have a hard time buying bras. I was actually recommended this bra by one of the customer service agents, and i'm super pleased with it! Thanks guys!”

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Posted 9 years ago

“Today, I tried to place an order 10 times, but the page keep asking for my email address & credi card #.”

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Posted 9 years ago

“I ordered a bra but sadly it was not a good fit, so had to return it. It was fairly easy to do this, via a phone call/e-mail. They sent the return address pretty quickly and I just had to make a trip to UPS. I have had no confirmation as yet as to whether they have reimbursed me however.”

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Posted 9 years ago

Hi Penny, It looks like it was refunded on June 3rd. Any questions, please don't hesitate to contact us :)

Posted 9 years ago

“I was unable to send you an answer.”

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Posted 9 years ago

Brayola is rated 4.2 based on 5,417 reviews