Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it. Plan on ordering another.”

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Posted 9 years ago

“I mostly shop online and you have the best customer service of any online retailer I've dealt with. Very much appreciated!!”

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Posted 9 years ago

Thank you so much for your kind words! We will make sure Lillie knows about this glowing review!

Posted 9 years ago

“No response when I needed to make a return. I don't think they have customer service???”

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Posted 9 years ago

Hi YLeah, I can see one of our customer service team contacted you on May 25th, and again on 2nd June. Can you check your emails again. Diane was the lady who replied to you :) If you can't see it, definitely check your spam folder, or it may be easier to give us a call and we can help you over the phone 844-443-5021

Posted 9 years ago

“I am ready for you to send me my 10% off coupon .”

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Posted 9 years ago

“Your customer service has been fine but I am still waiting for the package to arrive...”

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Posted 9 years ago

“I just mailed it back.”

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Posted 9 years ago

“Should supply return label when you make the mistake!”

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Posted 9 years ago

“Very friendly and helpful”

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Posted 9 years ago

“my order was cancelled because I have been waiting three weeks for my order.BUT you also charged me even though you didn't ship my items. Now my credit card wants payment for something I didn't get yet. I also cancelled this over a week ago and when I called I was told they didn't cancel it yet but they are working on it!!”

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Posted 9 years ago

“Didn't get what I ordered and then it was out of stock”

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Posted 9 years ago

“Racer back & Criss Cross 40DD bras”

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Posted 9 years ago

“Trying to help me get satisfaction for a inferior products t”

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Posted 9 years ago

“Fast and great bra.”

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Posted 9 years ago

“This is my first time ordering from Brayola, but unfortunately I needed to return my order. I contacted customer service via email as to where I needed to send my returns. They were prompt in getting me an address where to send it to. I returned the package via UPS & am now waiting for my refund. The process so far has been quite smooth, thus the title of my review.”

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Posted 9 years ago

“Very difficult to get info about returning an item.”

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Posted 9 years ago

“I HATE THE WAY THE BRAS GO TO A POINT FROM SIDE VIEW!”

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Posted 9 years ago

“Customer service was Great!”

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Posted 9 years ago

“Beautiful bras but I ordered wrong coverage”

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Posted 9 years ago

“Excellent customer service but bras run EXTREMELY small in the cups. Sent mine back yesterday.”

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Posted 9 years ago

“not ever going to by another bra on line from you or anyone else.”

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Posted 9 years ago

Brayola is rated 4.2 based on 5,417 reviews