Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would love to be able to write an actual review......however, every single bra I clicked on did not have my size 38DD. Believe me when I say, it is next to impossible to find a bra that fits comfortably in a large size. I am discouraged. I was ready to buy too. Oh well.”

Helpful Report

Posted 6 years ago

Hi Diana, Oh no we are sorry to hear that. We would love to help you. Please email support@brayola.com and one of our bra experts will be there to assist. As you were disappointed in not finding anything, when you do, please take $10 off your first order! Use code: N76Y1B1J5WGYYPCS10 Looking forward to seeing you soon!

Posted 6 years ago

“Pursued 2 bras for my daughter by size only. Hard to find size. Both fit perfectly & they were fun & colorful not dull & white r brown like most large sizes. I will definitely be looking for new fun bras in the future. So glad I found this site.”

Helpful Report

Posted 6 years ago

“I love my new strapless underwire bra. I have searched forever for this exactly this bra. Awww”

Helpful Report

Posted 6 years ago

“Awesome”

Helpful Report

Posted 6 years ago

“Nice selections. Little pricey, but have lots of sales. Sale items don’t always come in a variety of sizes.”

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Posted 6 years ago

“I am still waiting for the rest of my order. I got the underwear but no bras.”

Helpful Report

Posted 6 years ago

Hi Angela, We are so sorry for the delay in shippig out your item. It looks like it was on back order. You should have received the tracking for it now. If you have any further questions, please email support@brayola.com and one of our bra experts will be there to assist. As you were disappointed in the service you received here is $10 off your next order to help try again. Use code: N76Y1B1J5WGYYPCS10 Looking forward to seeing you again soon!

Posted 6 years ago

“I have found my bra purchases at Brayola to be the best investments! I have a large bust size (38 G) and the comfort, lift, separation, and overall fit are awesome. The bras are not only pretty, but they're very well made. I have some that are over 3 years old that still look fabulous! So happy with Brayola! I recommend them every chance I get to all of my family and friends!”

Helpful Report

Posted 6 years ago

“So happy you bras for us small busted plus size women! Not everyone is big busted while being plus size! Thank you so much!!”

Helpful Report

Posted 6 years ago

“I ordered two bras. I received one, and not quickly. I still have never gotten the second one. I wrote to customer service many times, and was ignored. Beware. Don't purchase from them.”

Helpful Report

Posted 6 years ago

“The ONLY bra that fits me!”

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Posted 6 years ago

“My order did not arrive as expected. When I inquired found package had been returned e ause my address was recorded incorrectly. It was corrected and itdms were reshipped at no extra cost.”

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Posted 6 years ago

“The Bali Minimizer bras fit perfectly and were great quality. I have tried more expensive bras from bra specialty retailers and they either fell apart (Soma) or would never stay adjusted and didn't fit even in the right size (Third Love). I will stick with Bali. Only issue I had was it took 2 weeks to get my order..that's too long, especially when you have to pay shipping.”

Helpful Report

Posted 6 years ago

“I wanted to track a return and tried to follow the directions from the FAQ. It said to log into the Returns Center. I cannot find the Returns Center. The search does not return anything for Returns Center. All I can do is track that my return has been received via USPS tracking number. Not acceptable especially when a return a can take 21 days to process.”

Helpful Report

Posted 6 years ago

“The bra descriptions, sizing recommendations etc were perfect. I ordered 2 bras that I’d never tried before and they fit perfectly. I’m a fan!”

Helpful Report

Posted 6 years ago

“Good”

Helpful Report

Posted 6 years ago

“I ordered three items from this company and have only received one. I have sent several emails and have not received one bit of communication in return. I am not happy about this. If this is how they are going to do business I don't want to do business with them. I want my money back.”

Helpful Report

Posted 6 years ago

Hi Donna, We are so sorry to hear this. One of our representatives will be in touch ASAP and get this all resolved for you. Any questions, please reach out to us at support@brayola.com

Posted 6 years ago

“True to size Front closure is a little tricky but love the style.”

Helpful Report

Posted 6 years ago

“On 5/31/19, I placed an order. I received a notice that my oder would ship in 5-9 days. Had I known that BEFORE I ordered, I would NOT ordered. I called once to xancel my UNSHIPPED order and was told they would refund my shipping charge. Which they did refund $5.00. The second time I called to cancel my UNSHIPPED order, I was told that it is NOT possible to cancel an order. I wrote a previous review about this situation, but it was not posted. This compay is a SCAM. Search Google for this company and you will see REAL reviews..”

Helpful Report

Posted 6 years ago

Hi Patti, We are so sorry for the inconvenience. We are going to get one of our customer care team to reach out and help you. Again we are so sorry for the inconvenience.

Posted 6 years ago

“The two black front close bras I ordered are very soft and comfy. Recommend them”

Helpful Report

Posted 6 years ago

“Bought 2 bras. Cup didn't fit well at all. Return was super easy. Order same bras in smaller cup and still not a good fit. Alot of bras I liked were not available or out of stock. I'll keep looking.”

Helpful Report

Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews