Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finally found a strapless bra that fits well and is COMFORTABLE.”

Helpful Report

Posted 6 years ago

“I bought 2 glamorise bras and was really disappointed. I have bought them in years past, however, there is very little support in them. They were the Glamorise Seamless Strap T-Shirt Bra 1080.They are not the same quality as those that I bought previously.”

Helpful Report

Posted 6 years ago

Hi H, Oh no we are sorry to hear that. Do you need help finding a replacement bra? We would love to help you. Please email support@brayola.com and one of our bra experts will be there to assist. As you were disappointed in the bra you received here is $10 off your next order to help try again. Use code: N76Y1B1J5WGYYPCS10 Looking forward to seeing you again soon!

Posted 6 years ago

“Placed an order never received confirmation that they got the order. Received items and didn't like them. Tried to contact them for return and the website didn't work. I keep trying to contact them but nothing works. Stay away from this company!!!”

Helpful Report

Posted 6 years ago

“Quick delivery and awesome quality and fits perfectly”

Helpful Report

Posted 6 years ago

“This bra seems to run small. Has good straps.”

Helpful Report

Posted 6 years ago

“I love all my Bras the fit perfectly and they are durable, especially for the size I wear 34L.”

Helpful Report

Posted 6 years ago

“This bra felt like sandpaper. I bought the correct size, but it’s literally like sandpaper. I was very dissappointed.”

Helpful Report

Posted 6 years ago

Hi Bobbie, Oh no we are sorry to hear that. Do you need help finding a replacement bra? We would love to help you. Please email support@brayola.com and one of our bra experts will be there to assist. As you were disappointed in the bra you received here is $10 off your next order to help try again. Use code: N76Y1B1J5WGYYPCS10

Posted 6 years ago

“Perfect transaction with this company. The items were exactly what I needed!”

Helpful Report

Posted 6 years ago

“Placed an order on 6/25/19.It was charged to my credit card immediately and as of 7/25/19 NO BRAS..ON THIS SAME DAY I’m up to 1hr.& 30 min for them to answer the phone.:thumbsdown::skin-tone-3::thumbsdown::skin-tone-3::thumbsdown::skin-tone-3::rage::rage::rage::rage:”

Helpful Report

Posted 6 years ago

Hi Judy, We are so sorry to hear this. We are working on making sure call wait time is not nearly quite so long. I can see your items are still on back order. If you want us to cancel, or swap to another product, please just let us know and we can get that resolved for you as quickly as possible. Many thanks for your patience

Posted 6 years ago

“Placed an order a week ago. Have not received confirmation on shipping so I called and they told me that my item was on back order. I never received any notification letting me know. she told me it would take 6 to 8 weeks which means I wouldn’t receive my item for at least 8 to 10 weeks. Needless to say I’m frustrated because I was hoping to have my bra for my vacation . I will not be ordering from this company again. That’s what you get when you take a chance of trusting these websites. Terrible”

Helpful Report

Posted 6 years ago

“I would like to see on the first site that comes up notation what kind of bra it is: t-shirt, back support, wire, (or no wire), padded, lightly padded, etc.....just a short description.”

Helpful Report

Posted 6 years ago

“hard to find cotton bras and this one also helps my posture - two for one greatness!!”

Helpful Report

Posted 6 years ago

“First time buyer. Loved it. I wouldn't normally write a review but i saw all these negative things and didn't feel it was fair. I had a great experience, very friendly customer support and i LOVED LOVED LOVED my bra. Will be shopping again as soon as i need another bra.”

Helpful Report

Posted 6 years ago

“This provides absolutely NO support. Order a size down and that may help. I’m a 42DDD”

Helpful Report

Posted 6 years ago

“Fits comfortably and I will purchase more”

Helpful Report

Posted 6 years ago

“Fits very well and is comfortable!”

Helpful Report

Posted 6 years ago

“Read reviews on BBB before you order. No one can tell you what portion of your order will ship when so don't pay for expedited service. Poor customer service as well. Buyer beware”

Helpful Report

Posted 6 years ago

Hi Polyanna, I am so sorry to hear that you've had such a negative experience. Please can you reach out to us with your order number so we can look into helping you out. Please reach us on support@brayola.com Many Thanks,

Posted 6 years ago

“This is a good site if you know exactly what your looking for. I was able to order the exact size, style and brand of a bra I often am not able to find in the store. If you try to order something you are not sure is right for you they include a return paper with each product that makes the return super easy. Once they receive the returned product they credit your charge minus a shipping fee.”

Helpful Report

Posted 6 years ago

“The bra had no support whatsoever! It was basically like I just did not have on a bra , meaning my chest was sagging ! There was a whole in the bra by the underwire when I got my package and ofcourse there are no returns on bras !i would not recommend this company to anyone”

Helpful Report

Posted 6 years ago

Hi Jen, Oh no we are sorry to hear that. Do you need help finding a replacement bra? We would love to help you. Please email support@brayola.com and one of our bra experts will be there to assist. As you were disappointed in the bra you received here is $10 off your next order to help try again. Use code: N76Y1B1J5WGYYPCS10 Looking forward to seeing you again soon!

Posted 6 years ago

“It took weeks ... maybe even a month for me to get my bra. When it didn't fit and I decided to return it I was charged the $6 that it cost me to get the bra and $6 to return it (how heavy can a bra be?). So I paid $36 and was only refunded $24. What a ripoff! Never buying from them again!”

Helpful Report

Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews