BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 185 N. Redwood Drive, Ste 230, San Rafael, California
Rating: 4.60

4.6 Rating 417 Reviews

90 %

of reviewers recommend BrightLine Bags, Inc

4.6

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

BrightLine Bags, Inc 5 star review on 12th September 2025

Stewart C

Zane D

BrightLine Bags, Inc 5 star review on 21st April 2025

Robert D

BrightLine Bags, Inc 5 star review on 14th April 2025

John M

Anonymous

Anonymous // 01/01/2019

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“The storage capabilities and ecosystem of the bag make this my favorite bag I've used to date. Excellent exterior toughness, ergonomic, and great zipper quality. I have been traveling for over 20 years and have gone through many different versions of what I needed and this Brightline Bag nailed it.”

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Posted 2 years ago

“Very pleased with the customer service that the brand provided when I had an issue with one of my bags. They were prompt and helpful. They resolved the issue quickly so my bag would be ready for my next trip. Great product! I would buy again.”

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Posted 2 years ago

“Love my bag. Carried it for 3 years at the FAA and now 5.5 years at Southwest. The lower pocket of my Top Cap has gotten abused (lost zippers and degradation of seams), and I made the choice to replace it.”

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Posted 2 years ago

“Very functional bag but not well made. My recent purchase was to replace parts of a bag that wore out. A year or so ago I had a 6 month old piece of the system wear out and this company refused to honor its warranty by claiming the bag was not being used as designed which clearly it was. If I hadn't already invested all the money in my initiial bag system I bough I would have never done any further business with this place. Not recommended.”

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Posted 2 years ago

“Well, smart and easy to use. I only suggest better quality troller, not comfy with your trolley.”

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Posted 2 years ago

“Delivery times was accurate and even tho I had a problem (my fault) Ive been very well helped by a lad named Brad who helped me through the whole process.”

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Posted 2 years ago

“Make a 1 inch side bag. Also make a bag with fewer zippers for the side. And on all of the bags, make a rubber piece on the bottom so it does not sit on the ground, but on the rubber pieces. Only the big center one has the rubber pieces currently.”

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Posted 2 years ago

“Wonderful selection of options and flexibility makes this a superior bag for all my needs!”

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Posted 2 years ago

“A fantastic setup for pilots. The modular concept is just great. My only wish is that they would make a center section with an insulated compartment for lunch, etc. Overall a great product!”

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Posted 2 years ago

“The bags are always good. Easy to grow with. I recommend them”

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Posted 2 years ago

“Excllent bags, quick shipping times!”

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Posted 2 years ago

“Great quality bags. Well worth the price.”

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Posted 2 years ago

“An 10 out of 10 rating this bag fits everything I need for the 3 major things I do. Being a flight attendant to a student pilot and a photographer. I've used countless other bags ranging from backpacks to totes and none of them worked for me to fit all of my gear I need.”

BrightLine Bags, Inc 5 star review on 25th January 2024

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Posted 2 years ago

“Great bag! Very useful”

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Posted 2 years ago

“Very pleased with my brightline bag. High quality, well made. I ordered a B4 swift with a CS2-Tall. So I guess I have a B6. That seemed more useful to me than the B7 Flight setup because I have a 15 inch laptop. Carry this bag everyday so far.”

BrightLine Bags, Inc 5 star review on 23rd January 2024

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Posted 2 years ago

“I have owned a Brightline bag since 2005. I’m excited about getting a new one that is compartmentalized. The people at Brightline, who helped me with my inquiries and purchase were great! They seemed to bend over backwards to help in the decision of what to buy plus I was also given a 15% discount.”

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Posted 2 years ago

“This bag is so diverse and useful and adding the rear pocket makes this flex system the absolutely the Best.”

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Posted 2 years ago

“Great bags. I use the bag everyday. It has held us well in less than ideal environments.”

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Posted 2 years ago

“Love these bags for their excellent size/volume ratio and the modular design, which allows one to easily adjust the bag to the mission.”

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Posted 2 years ago

“I am a private pilot. This bags are the best. I have been using them since I began flying. I like all the small compartments they have, it helps me organize all my gear and know that nothing gets left inside or out of the plane. Olso is very easy to retrive any gear during flight, knowing where they are located in the bag. Recommend them with no doubt.”

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Posted 2 years ago

BrightLine Bags, Inc is rated 4.6 based on 417 reviews