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BrightLine Bags, Inc Reviews

4.6 Rating 382 Reviews
90 %
of reviewers recommend BrightLine Bags, Inc
4.6
Based on 382 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read BrightLine Bags, Inc Reviews
BrightLine Bags, Inc 5 star review on 12th September 2025
Stewart C
BrightLine Bags, Inc 5 star review on 12th September 2025
Zane D
BrightLine Bags, Inc 5 star review on 12th September 2025
Zane D
BrightLine Bags, Inc 5 star review on 12th September 2025
Zane D
BrightLine Bags, Inc 5 star review on 21st April 2025
Robert D
BrightLine Bags, Inc 5 star review on 14th April 2025
John M
BrightLine Bags, Inc 5 star review on 14th April 2025
John M
38
Anonymous
Anonymous  // 01/01/2019
Best work bag, best flight bag, best bag system ever. Full-stop.
Helpful Report
Posted 3 days ago
Quick shipping. Bag is made of very durable material. May seem a little expensive, but this bag is built to last. I would recommend this product to anyone.
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Posted 1 week ago
Still has not been delivered!!!! Waited all day and still no delivery. Stop using UPS.
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Posted 1 week ago
This is not simply a bag, but a system that is totally customizable and sizable for my travel needs. I travel internationally and take this with me each time. I am able to expand this and downsize as needed. These are duable and very well made. the team at brightline are persanable and professional. I am stopped often in airports and asked about this bag. This is a great product!
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Posted 2 weeks ago
I have been looking for a compartmentalized modular backpack for the better part of a decade that met my needs and wants. Brightline Bags fits the bill perfectly!
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Posted 2 weeks ago
It is exactly what I expected. I really like how I can fit full size folders in it. Well made as well.
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Posted 2 weeks ago
I've owned two complete bags and had to add one partial. Bag is great. Zippers wear out over time which is why I have the partial.
Helpful Report
Posted 3 weeks ago
For a bag that will be used daily not to mention the high cost of the bag, the zippers need to be way more robust!
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Posted 3 weeks ago
Replaced the back zippered pocket of my brightline bag which finally wore out after 7 years (including a rough 4 years of being dragged around through airports for airline flying). The new one shipped right away and was reasonably priced. I love the modular design, which allows you to replace components as they wear out or to carry different gear.
BrightLine Bags, Inc 5 star review on 26th November 2025
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Posted 3 weeks ago
I added a CS3 compartment to my B4 Swift modular bag, and although it created a very functional setup overall, it proved impractical for use in the side-bag compartment of the B737 cockpit. For this reason, I reverted to my original B4 Swift modular configuration.
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Posted 3 weeks ago
I've been using it for years and I've never found a bag as practical and sturdy. I've even added new features that allow me to adapt my bag for new professional and personal uses. François in France.
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Posted 1 month ago
I have been a customer since 2019 and they have alwasy had the best customer service. Susan was very helpful this time around!
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Posted 1 month ago
Very sturdy. Keeps form, I used 3 different piece as well as the bottle holder and radio holder for the other side. Little pricey but a solid bag.
Helpful Report
Posted 1 month ago
Your products have served me well over the years with my flying as a an airline pilot. They are durable, functional, and carry a lot of stuff. I would like for you to consider developing, marketing, and selling a "CS5 Tall". I have always traveled with my 14" Laptop that will not (with a protective sleeve) fit into a CS4. I do have the CS4 as the basis of my bag and I also have a CS2 Tall just for the PC. I would be able to more easily commute with just a CS5 in the middle and would be able to take out the CS4 and CS2 Tall.
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Posted 2 months ago
Bought my first bag about 5 years ago! Has it filled with tools and electrical parts since I work with boom lifts. There is no better bag and I really like it.
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Posted 2 months ago
Now have 2 of them!
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Posted 2 months ago
Brightbags Flex B7 Flight Bag – A Game Changer for My Travel Needs I recently received my new Brightbags Flex B7 Flight Bag, and I couldn't be more impressed. From the start, the experience was exceptional. I had the opportunity to speak directly with Mr. Ross, the owner of Brightbags, who went above and beyond to help me choose the right bag for my needs. His personal attention and expertise made a big difference, and I truly appreciate the time he took to ensure I made the best choice. I brought the Flex B7 along on a recent trip to Aruba, and it absolutely delivered. The bag is thoughtfully designed, with numerous zipper compartments that kept everything organized and easily accessible. There’s plenty of space for all my electronic gear and travel accessories, yet the bag still feels compact and lightweight. One of the standout features is its sleek and modern style—it’s not just functional, but also really sharp-looking. I received several compliments on it during my travels. If you're looking for a reliable, spacious, and stylish travel bag, I highly recommend the Brightbags Flex B7. It's clear that this product was created with travelers in mind, and it exceeded my expectations in every way.
BrightLine Bags, Inc 5 star review on 12th September 2025
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Posted 3 months ago
Excellent!
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Posted 3 months ago
Amazing but a little on the heavy side
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Posted 3 months ago
As a current owner of the B18 HANGAR Modular Gear Bag, my only concern is the folding cart which is very narrow for the b18, always loses stability and ends hitting the road cracking the b8 angar bag, i hope brightline prepare a folding cart appropiate for the big gear bag or get a link where to buy a wide folding cart.
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Posted 3 months ago
BrightLine Bags, Inc is rated 4.6 based on 382 reviews