BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 309 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

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“Great Bag. I have been using Brightline Bags for about 15 years.”

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Posted 5 days ago

“Love my Brightline Bag However I have had to replace 2 back panels as they tend to drag and wear out when hanging off a larger suitcase type bag. Any sort of scuff plate fabric or mesh in these areas would hugely benefit improve the bags looks, functionality, and duration.”

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Posted 1 week ago

“Very good bags with lots of options. Zippers are tge weak points.”

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Posted 2 weeks ago

“Good product for pilots, particularly when on sale! Shipping is very slow unfortunately if you live on the East coast. Ordered 11/18, expected delivery 12/2!”

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Posted 2 weeks ago

“I've owned a Bightline bag for over 10 years and use it regularly. It's a well built, sturdy bag using quality product matreials to last.”

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Posted 1 month ago

“Very good shopping experience.”

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Posted 1 month ago

“The bag is wonderful, although a bit dirty, since I use it to fly a lot of hours per year, but the handle broke, so I purchased a new handle, and am pleased with it.”

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Posted 1 month ago

“Love it. All the compartments make it much much easier to organize my stuff that I fly with on a daily basis.”

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Posted 1 month ago

“Really great product. More than met my expectation.”

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Posted 1 month ago

“I've been using brightline bags for years now. The quality is excellent and keeps getting better.”

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Posted 1 month ago

“Great Bags. Great design. High quality.”

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Posted 1 month ago

“Great product. I bought my first bag in June of 2017 and this is my second.”

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Posted 1 month ago

“Works good, lasts long time!”

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Posted 1 month ago

“Shipping is terribly unreliable. Shame.”

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Posted 1 month ago

“Tolles System, sehr clevere Bauart, unkomplizierter Bestellvorgang, rasche Lieferung… hervorragend. Die nächsten Elemente werde ich diese Woche bestellen”

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Posted 1 month ago

“I want to express my sincere thanks and appreciation for the exceptional service provided by the ownership and staff of Brightline Bags. Made a purchase and all went very smooth. Also, their response to an issue involving my older Brightline bag was far more than I expected. They quickly provided the replacement parts, added some additional benefits, and provided verbal details on how to best do the installation. Their support is among the best I have experienced in more than my 76 years. Brightline knows customer service and I appreciate their thorough, complete, and expedient response. You are a quality company. Thank you.”

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Posted 1 month ago

“Always used LuggageWorks pilot bags during my time flying the E145 and B737. My BrightLine Bag fits better in the 737 cockpit and has better organizational opportunities than the LW bags I owned. All three LW bags I owned began falling apart within my first year of use. I have really enjoyed my BL Bag so far and I hope it lasts for years unlike my LW bags. So far, I love it.”

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Posted 1 month ago

“It worked just as I hoped it would. Much more convenient than a backpacke”

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Posted 1 month ago

“The modularity of the system is fantastic. You can pack a lot into a very small space, and the system is designed to fit under an airline seat sideways (as long as you don’t have side pockets equipped). Upside: so many pockets… color coded zipper pulls are a nice touch. Multiple sections make it easy to organize things and grab only what’s necessary for any particular trip. I also really dig the passport pocket. Downsides: the front cap with the backpack straps is… not great, especially if you have a CS2-Tall section (which fits a 16” MacBook quite nicely) or multiple center sections - adjusting the straps to where it isn’t hanging halfway off your back is difficult, and when you get it snug on your back, you can’t remove it from your shoulder without undoing the strap buckles. And even then the bottom of the pack is riding just above the belt line and pinches. Needs a better lumbar cushion, and more padding in the straps. I expect that the primary clientele of pilots doesn’t use the pack straps very much, but us non-aviation users do, and this module needs some more design refinements. The main handle is robust and bulky, but not particularly well suited for carrying, as it’s not particularly ergonomic, and more intended for hanging off a luggage hook. Wishlist: - Velcro panels on the back pockets of the pocket cap, for name tapes, flair, morale patches, etc. - another pocket for glasses or the like on the upper back side of the tall CS2 - dividers for the CS2 and CS3 - small and well-hidden Velcro pocket inside the pocket cap for an AirTag. - a store at DFW that is accessible to the public and open on sundays!”

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Posted 2 months ago

“Started out with just the B2 Compute. Got hooked right away! So added Pack Cap Rear and then centers CS3 and CS5. Added Molle Cap Front so that I could create a travel bag for my luggage. Didn't like the (2) wheel hand cart offered but found a (4) wheel cart that swivels on Amazon so using this instead for the travel configuration (this would be my only suggestion - get a better cart offering). My most recent purchase was (2) Side Pocket Foxtrot's. Now I can mix and match different combinations depending on how long my travel will be. Love this versatility with the Brightline bags! Kudos for coming up with this system!”

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Posted 2 months ago

BrightLine Bags, Inc is rated 4.7 based on 309 reviews