Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.66

BrightLine Bags, Inc Reviews

4.7 Rating 347 Reviews

Shipping & Delivery

Delivery Methods

Courier, Postal Service

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 92%

Accurate And Undamaged Orders

100%

Customer Service

Communication Channels

Email, Telephone

Queries Resolved In

Under An Hour

Customer Service

4.8 out of 5

“Wonderful bags. Lots of configurations.”

Helpful Report

Posted 9 months ago

“This is a replacement panel because I wore out the C3 panel. When it drags on the floor hanging by the J hook, it can't help but to come apart. I'm thinking I will make a metal skid plate for my Brightline bag, similar to a skid plate for my jeep.”

Helpful Report

Posted 9 months ago

“Fits all my needed equipment when flying. I like the colored zipper pull for organizing items.”

Helpful Report

Posted 9 months ago

“High quality product—well thought out and designed modular product that adapts to my needs. I was very impressed with my phone interaction with Brightline Bags; professional individual that seemed more interested in making sure I was satisfied than selling a bag. Very rare these days! Both combined to get my business. I was happy to give them my money!”

Helpful Report

Posted 10 months ago

“I love the bag and the recipient loved it too! Great bag! Thanks, Ross!”

Helpful Report

Posted 10 months ago

“I ordered this bag as a gift for my son who is a pilot. He absolutely loves the bag. He says the versatility of configuring it from max capacity to less capacity is one of the best features of it.”

Helpful Report

Posted 10 months ago

“It was super easy to do.”

Helpful Report

Posted 10 months ago

“I like the option to minimize size for local trips”

Helpful Report

Posted 10 months ago

“My bag was shipped the same day, even when it said it would be shipped the next day if the order was placed after a certain time. Kudos!”

Helpful Report

Posted 10 months ago

“Very heavy, but not great quality. Doesn't feel durable.”

Helpful Report

Posted 10 months ago

“Quick delivery!!”

Helpful Report

Posted 10 months ago

“Awesome bag! Great for organizing! Love it”

Helpful Report

Posted 11 months ago

“Great bags built tough”

Helpful Report

Posted 11 months ago

“It's a decent bag, but not great. The organization available with the bag is great. Being able to customize the bag is very helpful to getting only what I really need. It's a good carry-on bag and fits nicely under airline seats. Each section comes with plenty of pockets for all the little things I like to bring with me. However, the zippers are a little substandard. I had to order two new sections because so many zippers broke. When the new sections arrived I found the zippers to be a tiny bit mismatched, making it difficult to zip the new sections together. Also, on the top pocket there was a manufacturing defect where the pocket was partially sown to the inside of the bag so when I unzipped it the top wouldn't open because of the defect. I was able to cut it loose but now it has a cut mark in my new bag. It has the potential to be a great bag, but if the zippers break again I'll try another brand.”

Helpful Report

Posted 11 months ago

“Fantastic quality and customizable versatility! Love that you can create your own bag depending on your specific needs. Perfect for so many industries including mobile practioners, acupuncturists, digital thermographers, and so many more. And for the travel warrior - its perfect as the bag can be zipped apart if it doesn't fit under the seat or if the gate agent is being very very picky!!! Try one of these amazing bags today - you won't be disappointed with the high quality.”

Helpful Report

Posted 11 months ago

“Perhaps I picked the wrong configuration but compared to my old flight bag I find it generally less convenient. Specifically, as a relatively new pilot I still fly with a lot of paper material. The area that would fit is currently half occupied by my flight headset. Overall, it’s a well made bag that doesn’t quite fit my mission.”

Helpful Report

Posted 11 months ago

“it is a great asset to my travel tools. i use itfor its versatility and its ability to be used for what I need. I see this as a great investment in my future aviation career.”

Helpful Report

Posted 11 months ago

“So far I’m impressed with the build quality and functionality. Only recommendations I would make at this juncture are: 1. The standard height is a bit too short. I remedied by buying a CS2 ‘Tall’ for the things that won’t fit in my CS4 section, but it would be great if you had a CS4 tall as well. 2. Bigger side pockets - maybe I just need the Delta. 3. Simplify the pocket cap front. Deeper pockets and less little compartments and zippers on each pocket. But love the concept and look forward to seeing you evolve the product!”

Helpful Report

Posted 11 months ago

“Brightline provides excellentcustomer service. They resolved an issue for me almost instantly. I will definitley be purchasing more of their products.”

Helpful Report

Posted 11 months ago

“I fly a Challenger 650 which this fits in.any pockets and much more room than I thought... Attaches nicely to my carry-on and is designed well to fit under the seat on an airline. I'm questioning if I should add a picket where I originally got a water bottle holder but then that's the beauty of this system. Well done!”

Helpful Report

Posted 11 months ago