BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.65

4.7 Rating 353 Reviews

90 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“I love this bag! It’s perfect for my job, as a dog trainer I carry a lot of small things with me to my clients’ homes. And trying to stay organized in a standard backpack was impossible. Now I know exactly where everything is and I couldn’t be happier!”

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Posted 11 months ago

“I have used this bag a few times and it’s really rubbish!. Very disappointing considering the cost of it.”

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Posted 11 months ago

“I've used BrightLine Bags for years. As an assistant chief flight instructor, it holds all the equipment I need in one place. The glasses pocket on the top makes it handy to get to my sunglasses when flying from below the clouds to above.”

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Posted 11 months ago

“Love the bag! Fits perfectly next to me on the flight deck. Will absolutely recommend to anyone looking for a new flight bag.”

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Posted 11 months ago

“Very impressive bag! Many options for everyone’s various needs.”

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Posted 11 months ago

“Awesome quality and storage. Very versatile bag with multiple options. Love my Brightline!”

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Posted 11 months ago

“Wonderful bags. Lots of configurations.”

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Posted 11 months ago

“This is a replacement panel because I wore out the C3 panel. When it drags on the floor hanging by the J hook, it can't help but to come apart. I'm thinking I will make a metal skid plate for my Brightline bag, similar to a skid plate for my jeep.”

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Posted 11 months ago

“Fits all my needed equipment when flying. I like the colored zipper pull for organizing items.”

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Posted 11 months ago

“High quality product—well thought out and designed modular product that adapts to my needs. I was very impressed with my phone interaction with Brightline Bags; professional individual that seemed more interested in making sure I was satisfied than selling a bag. Very rare these days! Both combined to get my business. I was happy to give them my money!”

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Posted 11 months ago

“I love the bag and the recipient loved it too! Great bag! Thanks, Ross!”

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Posted 11 months ago

“I ordered this bag as a gift for my son who is a pilot. He absolutely loves the bag. He says the versatility of configuring it from max capacity to less capacity is one of the best features of it.”

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Posted 11 months ago

“It was super easy to do.”

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Posted 1 year ago

“I like the option to minimize size for local trips”

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Posted 1 year ago

“My bag was shipped the same day, even when it said it would be shipped the next day if the order was placed after a certain time. Kudos!”

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Posted 1 year ago

“Very heavy, but not great quality. Doesn't feel durable.”

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Posted 1 year ago

“Quick delivery!!”

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Posted 1 year ago

“Awesome bag! Great for organizing! Love it”

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Posted 1 year ago

“Great bags built tough”

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Posted 1 year ago

“It's a decent bag, but not great. The organization available with the bag is great. Being able to customize the bag is very helpful to getting only what I really need. It's a good carry-on bag and fits nicely under airline seats. Each section comes with plenty of pockets for all the little things I like to bring with me. However, the zippers are a little substandard. I had to order two new sections because so many zippers broke. When the new sections arrived I found the zippers to be a tiny bit mismatched, making it difficult to zip the new sections together. Also, on the top pocket there was a manufacturing defect where the pocket was partially sown to the inside of the bag so when I unzipped it the top wouldn't open because of the defect. I was able to cut it loose but now it has a cut mark in my new bag. It has the potential to be a great bag, but if the zippers break again I'll try another brand.”

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 353 reviews