BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.66

4.7 Rating 347 Reviews

91 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“Great bag better customer service. Ordered the bag for an upcoming trip. Bag was delayed in shipping. Brightline recalled that bag and OVERNIGHT DELIVERED another so I would have it for my trip. Awesome experience. Will purchase more bags when needed, and let everyone know about the awesome customer service!!”

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Posted 11 months ago

“Excellent product. Lasted 9 years through airline rigors before zipper failure and bottom failure”

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Posted 11 months ago

“great bag and great service”

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Posted 11 months ago

“Easy to deal with; timely delivery and excellent product.”

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Posted 1 year ago

“Fast shipping on great quality products.”

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Posted 1 year ago

“Not delivered on time, even though I paid for shipping”

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Posted 1 year ago

“Just got my bag. Still trying to organize all My pilot stuff. Love it …”

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Posted 1 year ago

“👍🏼👍🏼👍🏼”

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Posted 1 year ago

“Ordered the new Molle grid panels for the sides c my Brightline bag. Just a really neat accessory! I needed expansion in the side areas vs. the front or back of the bag. Highly recommend!!”

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Posted 1 year ago

“I've used Brightline bags for almost as long as they have been in business. I've never been disappointed!”

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Posted 1 year ago

“Quick and responsive service.”

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Posted 1 year ago

“I bought my first Briteline bag in 2008. I originally bought it to use in my job at United Airlines. Now, in 2024, I'd say possibly 1/2 of our pilots use Briteline bags. I'm an active General Aviation Pilot Examiner and use this bag in piston single and twin engine airplanes as well as the B777 I fly at work. Outstanding product! And thank goodness they're made in the U.S.A.! 🇺🇸”

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Posted 1 year ago

“Amazing pilot bag, went with the B7 and it fits everything i need from ipad, laptop, headset, notepads, radio, yeti bottle, chargers cords, pens, the whole 9yds. My Zipper on the C3 broke and Brightline sent me a brandnew one so i was ready to rock with the new bag”

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Posted 1 year ago

“Ordered the CS2 to add to my bag. Easily zipped right in. Now I have he room I need.”

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Posted 1 year ago

“Very adaptable”

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Posted 1 year ago

“Great bag, love it!”

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Posted 1 year ago

“Customer service is excellent and so are their products!”

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Posted 1 year ago

“Fantastic bag and even better customer service!”

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Posted 1 year ago

“Same review I always give, great product, wish it came in another color as well so I could have a range bag and a work one easily distinguished by color.”

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Posted 1 year ago

“Loved the bag. I only returned it to exchange it for the preconfigured B7. Will be buying that after the return.”

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 347 reviews