BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.64

4.6 Rating 371 Reviews

90 %

of reviewers recommend BrightLine Bags, Inc

4.6

Based on 371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 12th September 2025

Stewart C

Zane D

BrightLine Bags, Inc 5 star review on 21st April 2025

Robert D

BrightLine Bags, Inc 5 star review on 14th April 2025

John M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used BrightLine Bags for years. As an assistant chief flight instructor, it holds all the equipment I need in one place. The glasses pocket on the top makes it handy to get to my sunglasses when flying from below the clouds to above.”

Helpful Report

Posted 1 year ago

“Love the bag! Fits perfectly next to me on the flight deck. Will absolutely recommend to anyone looking for a new flight bag.”

Helpful Report

Posted 1 year ago

“Very impressive bag! Many options for everyone’s various needs.”

Helpful Report

Posted 1 year ago

“Awesome quality and storage. Very versatile bag with multiple options. Love my Brightline!”

Helpful Report

Posted 1 year ago

“Wonderful bags. Lots of configurations.”

Helpful Report

Posted 1 year ago

“This is a replacement panel because I wore out the C3 panel. When it drags on the floor hanging by the J hook, it can't help but to come apart. I'm thinking I will make a metal skid plate for my Brightline bag, similar to a skid plate for my jeep.”

Helpful Report

Posted 1 year ago

“Fits all my needed equipment when flying. I like the colored zipper pull for organizing items.”

Helpful Report

Posted 1 year ago

“High quality product—well thought out and designed modular product that adapts to my needs. I was very impressed with my phone interaction with Brightline Bags; professional individual that seemed more interested in making sure I was satisfied than selling a bag. Very rare these days! Both combined to get my business. I was happy to give them my money!”

Helpful Report

Posted 1 year ago

“I love the bag and the recipient loved it too! Great bag! Thanks, Ross!”

Helpful Report

Posted 1 year ago

“I ordered this bag as a gift for my son who is a pilot. He absolutely loves the bag. He says the versatility of configuring it from max capacity to less capacity is one of the best features of it.”

Helpful Report

Posted 1 year ago

“It was super easy to do.”

Helpful Report

Posted 1 year ago

“I like the option to minimize size for local trips”

Helpful Report

Posted 1 year ago

“My bag was shipped the same day, even when it said it would be shipped the next day if the order was placed after a certain time. Kudos!”

Helpful Report

Posted 1 year ago

“Very heavy, but not great quality. Doesn't feel durable.”

Helpful Report

Posted 1 year ago

“Quick delivery!!”

Helpful Report

Posted 1 year ago

“Awesome bag! Great for organizing! Love it”

Helpful Report

Posted 1 year ago

“Great bags built tough”

Helpful Report

Posted 1 year ago

“It's a decent bag, but not great. The organization available with the bag is great. Being able to customize the bag is very helpful to getting only what I really need. It's a good carry-on bag and fits nicely under airline seats. Each section comes with plenty of pockets for all the little things I like to bring with me. However, the zippers are a little substandard. I had to order two new sections because so many zippers broke. When the new sections arrived I found the zippers to be a tiny bit mismatched, making it difficult to zip the new sections together. Also, on the top pocket there was a manufacturing defect where the pocket was partially sown to the inside of the bag so when I unzipped it the top wouldn't open because of the defect. I was able to cut it loose but now it has a cut mark in my new bag. It has the potential to be a great bag, but if the zippers break again I'll try another brand.”

Helpful Report

Posted 1 year ago

“Fantastic quality and customizable versatility! Love that you can create your own bag depending on your specific needs. Perfect for so many industries including mobile practioners, acupuncturists, digital thermographers, and so many more. And for the travel warrior - its perfect as the bag can be zipped apart if it doesn't fit under the seat or if the gate agent is being very very picky!!! Try one of these amazing bags today - you won't be disappointed with the high quality.”

Helpful Report

Posted 1 year ago

“Perhaps I picked the wrong configuration but compared to my old flight bag I find it generally less convenient. Specifically, as a relatively new pilot I still fly with a lot of paper material. The area that would fit is currently half occupied by my flight headset. Overall, it’s a well made bag that doesn’t quite fit my mission.”

Helpful Report

Posted 1 year ago

BrightLine Bags, Inc is rated 4.6 based on 371 reviews