BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.66

4.7 Rating 347 Reviews

91 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“This bag is the perfect size for all my daily essentials!”

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Posted 7 months ago

“I invested heavily in a pre-configured Hangr, C4, additional pouches and cart thinking they were higher quality and US made only to find during assembly they all came from China. Hugely disappointing. I swore I watched a video that said US made. This was a huge costly mistake.”

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Posted 8 months ago

“Modular design is pretty awesome. So far seems to be a well made durable product”

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Posted 8 months ago

“The zippers are a little weak. The bag only lasted me 1.5 years before it started to fail. I fly a 737/8 and the environment is not that harsh. It’s a great bag all in all.”

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Posted 8 months ago

“BrightLine Bags are amazing. The bags are well made and you can taylor the bags to suite your needs. The bag designs are well thoughtout and functional. Susan who helped me with my purchases was so helpful. My whole shopping experience with BrightLine Bags was seamless and enjoyable.”

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Posted 8 months ago

“Ce sac remplace celui que j'ai depuis 11 ans”

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Posted 8 months ago

“So far so good, love all the storage options and the fact I can add or takeaway items as needed!”

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Posted 8 months ago

“I bought my BrightLine bag many years ago and have loved it ever since then. When I needed a new main handle for it due to wear and tear, I was very pleased that the part was available instead of needing to buy a whole new bag. Great product!”

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Posted 8 months ago

“Great bag and build quality. love how customizable the bag is!”

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Posted 8 months ago

“Quick shipping and a great bag!!!”

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Posted 9 months ago

“The “Center” sections need bumpers on the bottom. Other than that they are great.”

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Posted 9 months ago

“Very easy, very fast exactly what I expected”

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Posted 9 months ago

“Today i receve the bag . I think there is a error because UPS told me that i must pay 44,35€ for shippement but i pay the shipping/handling on your website by the amount of 80,91€ . Can you please give me information about that? Thanks”

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Posted 9 months ago

“Outstanding person customer service; couldn’t have been more pleased with purchase decision from BrightLine!”

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Posted 9 months ago

“I love this bag! It’s perfect for my job, as a dog trainer I carry a lot of small things with me to my clients’ homes. And trying to stay organized in a standard backpack was impossible. Now I know exactly where everything is and I couldn’t be happier!”

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Posted 9 months ago

“I have used this bag a few times and it’s really rubbish!. Very disappointing considering the cost of it.”

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Posted 9 months ago

“I've used BrightLine Bags for years. As an assistant chief flight instructor, it holds all the equipment I need in one place. The glasses pocket on the top makes it handy to get to my sunglasses when flying from below the clouds to above.”

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Posted 9 months ago

“Love the bag! Fits perfectly next to me on the flight deck. Will absolutely recommend to anyone looking for a new flight bag.”

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Posted 9 months ago

“Very impressive bag! Many options for everyone’s various needs.”

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Posted 9 months ago

“Awesome quality and storage. Very versatile bag with multiple options. Love my Brightline!”

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Posted 9 months ago

BrightLine Bags, Inc is rated 4.7 based on 347 reviews