BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.65

4.7 Rating 353 Reviews

90 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. I bought my first bag in June of 2017 and this is my second.”

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Posted 8 months ago

“Works good, lasts long time!”

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Posted 8 months ago

“Tolles System, sehr clevere Bauart, unkomplizierter Bestellvorgang, rasche Lieferung… hervorragend. Die nächsten Elemente werde ich diese Woche bestellen”

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Posted 8 months ago

“I want to express my sincere thanks and appreciation for the exceptional service provided by the ownership and staff of Brightline Bags. Made a purchase and all went very smooth. Also, their response to an issue involving my older Brightline bag was far more than I expected. They quickly provided the replacement parts, added some additional benefits, and provided verbal details on how to best do the installation. Their support is among the best I have experienced in more than my 76 years. Brightline knows customer service and I appreciate their thorough, complete, and expedient response. You are a quality company. Thank you.”

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Posted 8 months ago

“Always used LuggageWorks pilot bags during my time flying the E145 and B737. My BrightLine Bag fits better in the 737 cockpit and has better organizational opportunities than the LW bags I owned. All three LW bags I owned began falling apart within my first year of use. I have really enjoyed my BL Bag so far and I hope it lasts for years unlike my LW bags. So far, I love it.”

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Posted 8 months ago

“It worked just as I hoped it would. Much more convenient than a backpacke”

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Posted 9 months ago

“Started out with just the B2 Compute. Got hooked right away! So added Pack Cap Rear and then centers CS3 and CS5. Added Molle Cap Front so that I could create a travel bag for my luggage. Didn't like the (2) wheel hand cart offered but found a (4) wheel cart that swivels on Amazon so using this instead for the travel configuration (this would be my only suggestion - get a better cart offering). My most recent purchase was (2) Side Pocket Foxtrot's. Now I can mix and match different combinations depending on how long my travel will be. Love this versatility with the Brightline bags! Kudos for coming up with this system!”

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Posted 9 months ago

“A great bag with flexible choices depending on the usage without the need to purchase a new one”

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Posted 9 months ago

“What can I say about Brightline Bags, except they are absolutely the best of best they speak for themselves. They are Ergonomically designed for the pilot! With so many different attachments and accessories available, you can customize the bag to best fit your needs”

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Posted 9 months ago

“This bag is the perfect size for all my daily essentials!”

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Posted 9 months ago

“Modular design is pretty awesome. So far seems to be a well made durable product”

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Posted 10 months ago

“BrightLine Bags are amazing. The bags are well made and you can taylor the bags to suite your needs. The bag designs are well thoughtout and functional. Susan who helped me with my purchases was so helpful. My whole shopping experience with BrightLine Bags was seamless and enjoyable.”

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Posted 10 months ago

“Ce sac remplace celui que j'ai depuis 11 ans”

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Posted 10 months ago

“So far so good, love all the storage options and the fact I can add or takeaway items as needed!”

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Posted 10 months ago

“I bought my BrightLine bag many years ago and have loved it ever since then. When I needed a new main handle for it due to wear and tear, I was very pleased that the part was available instead of needing to buy a whole new bag. Great product!”

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Posted 10 months ago

“Great bag and build quality. love how customizable the bag is!”

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Posted 10 months ago

“Quick shipping and a great bag!!!”

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Posted 10 months ago

“Very easy, very fast exactly what I expected”

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Posted 11 months ago

“Outstanding person customer service; couldn’t have been more pleased with purchase decision from BrightLine!”

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Posted 11 months ago

“I love this bag! It’s perfect for my job, as a dog trainer I carry a lot of small things with me to my clients’ homes. And trying to stay organized in a standard backpack was impossible. Now I know exactly where everything is and I couldn’t be happier!”

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Posted 11 months ago

BrightLine Bags, Inc is rated 4.7 based on 353 reviews