BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.66

4.7 Rating 347 Reviews

91 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These bags are expensive (shipping was also expensive) but extremely versatile and you can adapt them for any need. When ordered the bag modules I ordered were dispatched quickly and efficiently and I received them in the UK in about 7 days. They are well constructed and very good quality - I will be ordering more modules in the near future...”

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Posted 3 months ago

“Fantastic as listed”

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Posted 3 months ago

“All I can say is. Where has this bag been my whole career. Best investment I could have done.”

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Posted 3 months ago

“I do a lot of traveling. This by far is the best modular bag system I used. Lots of pockets and fits perfectly in the overhead bins. What I like is the ability to use a single bags just by unzipping it. I have the B7 with a c2 tall and standard middle this trip. It held 2 MacBooks 1 iPad and my surface pro! Passports folders chargers for iPhones everything! Love this bag. I hope it gives me long service life. When I get home I need to get the thin handle for convienience only.”

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Posted 3 months ago

“Aviation needs or otherwise, these highly adaptable bags are a great travel size, and are of the highest quality construction.”

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Posted 3 months ago

“AWESOME bags! I'm a Freight Railroad Conductor and, i do a bit of international travel for fun. I switch my configuration at least 3 different ways depending on the trip!”

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Posted 3 months ago

“Very sturdy bags with tons of options! I'm finally a big boy and can fit all of my gear!”

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Posted 4 months ago

“Love the new handle! Great design!!”

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Posted 5 months ago

“Great Bag. I have been using Brightline Bags for about 15 years.”

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Posted 5 months ago

“I've owned a Bightline bag for over 10 years and use it regularly. It's a well built, sturdy bag using quality product matreials to last.”

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Posted 6 months ago

“Very good shopping experience.”

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Posted 6 months ago

“The bag is wonderful, although a bit dirty, since I use it to fly a lot of hours per year, but the handle broke, so I purchased a new handle, and am pleased with it.”

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Posted 6 months ago

“Love it. All the compartments make it much much easier to organize my stuff that I fly with on a daily basis.”

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Posted 6 months ago

“Really great product. More than met my expectation.”

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Posted 6 months ago

“I've been using brightline bags for years now. The quality is excellent and keeps getting better.”

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Posted 7 months ago

“Great Bags. Great design. High quality.”

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Posted 7 months ago

“Great product. I bought my first bag in June of 2017 and this is my second.”

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Posted 7 months ago

“Works good, lasts long time!”

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Posted 7 months ago

“Tolles System, sehr clevere Bauart, unkomplizierter Bestellvorgang, rasche Lieferung… hervorragend. Die nächsten Elemente werde ich diese Woche bestellen”

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Posted 7 months ago

“I want to express my sincere thanks and appreciation for the exceptional service provided by the ownership and staff of Brightline Bags. Made a purchase and all went very smooth. Also, their response to an issue involving my older Brightline bag was far more than I expected. They quickly provided the replacement parts, added some additional benefits, and provided verbal details on how to best do the installation. Their support is among the best I have experienced in more than my 76 years. Brightline knows customer service and I appreciate their thorough, complete, and expedient response. You are a quality company. Thank you.”

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Posted 7 months ago

BrightLine Bags, Inc is rated 4.7 based on 347 reviews