“Ordered a table for seven to then be moved to another table also ended up queuing up three times because the guy behind the bar kept insisting we wernt in the queue obviously under staffed very poor service and this isn’t the first time Iv been here and ended up having to complain”
“We visited today as its been a while since we last visited and we were absolutely disgusted by the staff with their mannerisms or should i say how little there was of any. They sat 3 people to a small round table that we only just fitted, plate and glass clean up was nonexistent, they say in there socials that its a family run business/ experience that is far beyond what we saw and experienced today, there was one staff member a blonde lady wearing a purple shirt and glasses she was the only staff member who we saw to actually speak and treat customers with respect. we have not had a bad experience to this degree at any other public house we will not be attending again in a hurry”
“Gammon eggs chips & peas simple...eggs looked as if they're cooked on a shovel black around edges everything looked as if it had been thrown on the plate from 3ft away...swimming in oil...that's the 2nd bad episode there...never again.”
“Second time in one week and still i cannot get the food i want for breakfast no apologies and I got told that the delivery has not turned up but I was told the same thing last week you seriously need to up your game you cannot treat customers that way please make sure you have at least most things on the breakfast menu thanks”
“Came yesterday 2adults and 2 children, ordered and took our seats. After 20 mins the guy from behind the bar came over to confirm our order and stated he had put the wrong table number on the order and said he would let them know. After another 15 mins the food came the 2 all day breakfasts were absolutely disgusting the sausage was burnt beans and mushrooms stone cold and the plate was swimming in grease. Sent both plates back, the 2 burgers looked like they were slapped together chips were dry and tasteless. The 2 breakfasts came out after the the other meals were finished. No apology this time the food was warm just looked like it had been microwaved the plates were swimming in grease again no apology the kids are a few bits off the breakfast and we left. Will not be ordering off the menu again in a hurry. Very disappointed”
“Booked a table mid week , host Andy was great, drinks arrived one being a tea served with a breakfast side plate and no saucer. Starters arrived after 30 minutes, my husbands soup splashed all over the bowl and a rim around bowl where it had been standing waiting to come out. Cleared starters eventually then waited and waited for close to an hour no main course. Spoke to Andy who was helpful but said would be another 15 to 20 mins, we hadn't got time to wait for work reasons, we booked at 12.30 now 2.10pm and nothing. Given a full refund but not the point it was a birthday lunch. Staff not consistent all over the place, one minute doing table checks and then in a daze stirring the gravy on the carvery, having worked for 20 years in restaurants felt there was no organisation but a free for all with the front of house. Disappointed.”
