British Braces Reviews

Name: British Braces
Address: Cameron Court, Solvay Road,, Cameron Court, Solvay Road,, Northwich
Rating: 4.73

4.7 Rating 2,834 Reviews

94 %

of reviewers recommend British Braces

4.7

Based on 2,834 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01606780260

Email:

georgia.thomson@legendgp.co.uk

Location:

Cameron Court, Solvay Road,,
Cameron Court, Solvay Road,
Northwich
CW8 4DU

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British Braces 5 star review on 27th June 2022

Dorothy Freeman

British Braces 5 star review on 1st November 2021

Valerie Brookfield

British Braces 5 star review on 18th February 2021

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They’re a bit too narrow OK for work but will probably go elsewhere next time.”

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Posted 6 years ago

“ACCEPTABLE I hope. I am still waiting for the braces already paid...”

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Posted 6 years ago

“Good quailty made in the USA and called suspenders (made my wife laugh) the clips did not hold the braces at the back of a pair of motorcycle jeans. So clipped onto the belt and the jeans - problem solved.”

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Posted 6 years ago

“Braces are a Christmas present for the husband so don't have ANY feedback yet. May give you some feedback after 25th December”

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Posted 6 years ago

“Having a variety of braces to choose from”

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Posted 6 years ago

“Quality good, deliver not so good very late”

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Posted 6 years ago

“Very quick delivery. Would have rated higher except for poor quality of the instant buttons and the failure to respond to my email on the subject”

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Posted 6 years ago

“I was glad i found what i was looking for but the matter is i still have not recived them and the delivery company are the worse company on the pleanet”

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Posted 6 years ago

“Tommy braces , well made quality item. BB does not make me happy !! You do a job !! thats all. But the " TOMMY " clips make all the difference !! being neat & strong thanks Pete Druce.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Easy to choose from a wide range.”

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Posted 6 years ago

“I ordered 2 pair, one pair is fine but the other has poor grip”

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Posted 6 years ago

Hi, Many thanks for your order and again for your feedback. If you have any quality issues with your items, please be made aware that we have a great 30 day returns policy meaning that at any time within 30 days, if you have an issue with your braces you can simply return them to us for us to investigate and if these are deemed faulty, we can offer a refund or propose an exchange. We apologise if you feel the braces you received were not up to a satisfactory standard and we will review this internally. Many thanks, British Braces

Posted 6 years ago

“First the wrong braces were sent. Then the correct ones were designed for someone much heavier than me (I'm 12 stone) so the length adjusters finished up half way behind my shoulders.”

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Posted 6 years ago

“I have not received the braces yet because they are out of stock so I have got to wait about 3 weeks for the delivery”

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Posted 6 years ago

“Ordered 2 Y style braces but company sent 1 X style and 1 Y style. This is not to their usual standards as when I ordered from them before, I received exactly what I asked for and this is the reason that they only get 3 stars”

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Posted 6 years ago

“The quality of material is excellent however the metal clasps to adjust the fitting of the braces are not easy to adjust and the metal is very soft.”

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Posted 7 years ago

“I been in touch three times got back to me once never got back to me on to ocasions”

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Posted 7 years ago

Hi Joseph, Many thanks for your feedback - we are sorry you have had an issue with responses to your messages. I have been back through all our email correspondence with you and can confirm we have responded to each email you have sent within a few hours of receiving them. The last email we sent had a number of links in it to help you choose the type of braces you were looking for. If there is still an outstanding issue, please give us a call on 01606 780 260 and our team here will be more than happy to help. Many thanks, British Braces

Posted 7 years ago

“Smart to look at but the clips are too weak so that the back ones keep pinging off when I sit or bend”

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Posted 7 years ago

“Ordered Wednesday paid. Extra for TNT delivery, thought they would arrive on wed or thurs but was not delivered. It's now the following Wednesday and they won't be delivered until tomorrow. Altogether a bit late as I needed them for last Saturday. Had to take a forty plus mile trip to the nearest town to buy another pair.”

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Posted 7 years ago

Hi David, Thank you for your feedback - we are sorry you feel you have had a poor experience with the delivery service. I have since rang TNT to understand the situation. The parcel was despatched from our warehouse the same day it was ordered. There was then three attempted deliveries at the address provided and I understand TNT and yourself have since arranged an alternative address for delivery - this parcel has been delivered today for you. if you are not already aware. I hope this helps, British Braces

Posted 7 years ago

“I bought some Striped Navy Blue braces for a wedding anniversary do last weekend. They came within 2 days which I thought was good although I had no communication once the order was acknowledged by PayPal that they had been sent or when I was likely to receive them. The braces themselves are OK, the quality seems reasonable, they fit and work well and I am generally happy with them. Slight downsides are that I would have liked for the buckle at the back to be made from metal like those at the front, rather than basic plastic and the sewing of the leather straps at each end is starting to unravel. But I can sort that with a needle and thread. The description on the website was not good though and it is lucky I was sewing the buttons on to the trousers myself as they are described as Y style braces. This is shown graphically with the two front straps coming together in the middle of the back with a single connection at the rear of the trousers. In fact, there is a plastic buckle which both pieces of elastic feed through and then splay back out again, each fixing to the trousers. I would call these X Style. All that is really needed is more information on the description and a picture or two more showing what happens at the back and certainly a picture showing the whole set in one. Then you could get a better idea of exactly what you are buying. I would probably buy from British Braces again if I needed some more because the range is so much wider than anywhere else I have found but it would be nice to be given more comprehensive information on each product.”

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Posted 7 years ago

British Braces is rated 4.7 based on 2,834 reviews