Brook Taverner Reviews

Name: Brook Taverner
Address: Brook Taverner Ltd Haincliffe Road Keighley, West Yorkshire
Rating: 3.04

3.0 Rating 23 Reviews

43 %

of reviewers recommend Brook Taverner

Company Reviews

Questions

Metrics

3.0

Based on 23 reviews


Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

0800 915 0500

Email:

retail@brooktaverner.com

Location:

Brook Taverner Ltd Haincliffe Road Keighley
West Yorkshire
BD21 5BU

Write Your review

Tell us how Brook Taverner made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Brook Taverner 1 star review on 31st August 2022

Chris Butler

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not touch this company with a barge pole. I paid £9.95 extra next day delivery for £200 Order for a suit, 4 days before an event. 3 days later I chased it to be told by a can’t be arsed customer service rep and manager sorry we haven’t sent it out. The excuse was we are busy and read the small print, they hold the right to not send out next day delivery if they are busy. Couldn’t even be bothered to let me know. Joke, disgusting customer service and incompetent staff. AVOID LIKE THE PLAGUE”

Helpful Report

Posted 2 years ago

“Have written asking them to stop sending mailshots and emails to me as I do not wish to buy anything from them but to no avail. They are not customer orientated or they would listen and action instead of being plain ignorant.”

Helpful Report

Posted 2 years ago

“I live in France and recently purchased some clothes from Brook Taverner. The clothes arrived and they were too small so at my own expense (€25)I returned them to Brook Taverner. Initially they refused to refund the VAT I had paid and then when I objected, they did. I then received a bill for €150 from DHL for import duties. I have forwarded this to Brook Taverner and they have said that it’s not their problem even though the Export Regulations clearly state that no duty is payable on returned goods. The end result is that it has cost me €175 to get absolutely nothing and Brook Taverner have received back and no doubt resold the clothes.”

Helpful Report

Posted 3 years ago

Brook Taverner is rated 3.0 based on 23 reviews