Brook Taverner Reviews

Name: Brook Taverner
Address: Brook Taverner Ltd Haincliffe Road Keighley, West Yorkshire
Rating: 3.14

3.1 Rating 22 Reviews

45 %

of reviewers recommend Brook Taverner

Company Reviews

Questions

Metrics

3.1

Based on 22 reviews


Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

0800 915 0500

Email:

retail@brooktaverner.com

Location:

Brook Taverner Ltd Haincliffe Road Keighley
West Yorkshire
BD21 5BU

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Brook Taverner 1 star review on 31st August 2022

Chris Butler

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality garments but deliveries a shambles. Every online order results in a letter of apology that delivery will be delayed due to exceptionally high volume of orders. Try taking on more staff or reviewing the despatch process!!”

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Posted 1 year ago

“I have placed my order 38 days now.. I did receive 2/4 pieces withing 5 days. Then I had to wait another 10 days for the third piece and I'm still waiting the fourth. The delivery has been cancelled 4(!!!)times. Today I called them and they said sorry your delivery will be delivered after 22nd.. this is a joke of customer support. When we order something we pay not only the product but the service too. Definitely I'm not buying again from this shop. If my order will be postponed again I will just cancel it , return everything and ask for a refund.”

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Posted 1 year ago

“Do not touch this company with a barge pole. I paid £9.95 extra next day delivery for £200 Order for a suit, 4 days before an event. 3 days later I chased it to be told by a can’t be arsed customer service rep and manager sorry we haven’t sent it out. The excuse was we are busy and read the small print, they hold the right to not send out next day delivery if they are busy. Couldn’t even be bothered to let me know. Joke, disgusting customer service and incompetent staff. AVOID LIKE THE PLAGUE”

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Posted 2 years ago

“Have written asking them to stop sending mailshots and emails to me as I do not wish to buy anything from them but to no avail. They are not customer orientated or they would listen and action instead of being plain ignorant.”

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Posted 2 years ago

Brook Taverner is rated 3.1 based on 22 reviews