“Two weeks ago i bought a dress pants and I need a taylor to make some arrengments and I wait 3 weeks to get my pants ready.
Brooks Brother is not what it was years before. Customer service is bat and the taylor department is better not to say.
Jorge”
“Horrible exchange service. They received my clothes to exchange 3 weeks ago. They emailed me when they received, told me two weeks to get exchange, never received, called them and they told me shipping in two days, call back today and supervisor advised I should not have been told that, and that the warehouse is behind and they do not know when I will receive my exchange.”
“DO NOT ORDER ONLINE from Brooks Brothers. After I ordered a polo shirt in the wrong color. I had trouble finding the cancel order request and when I did, I was notified of their policy that you ONLY HAVE 1 HOUR TO CANCEL ORDERS. I always thought they were a reputable company but now realize they are worse than the cheapest clothing stores.”
“Brooks Brothers is making a leading effort to design and create clothing for the 30-45 year old that is fashionable and cool. I love wearing their designs to work and for casual outings!”
