“Unfortunately I recieved an email on April 5th stating that my order had shipped. Delivery was expected on the 10th. When I inquired on the 10th, I was informed that there was a shortage of materials and my order was delayed, why was I told it had shipped???. I am out $200 and I have no ruck pack and no explanation of why I was mislead. Terrible”
“I have used different weighted vests over a few years . This vest is the best I have used . It fits very well and secure. The bagged weights are very nice and comfortable. Very Happ with it .”
“While I received an email stating my order had shipped and should have delivered a few days ago, I have yet to receive my order. I emailed customer service only to receive an automated reply. I followed the instructions in the email to elevate my request to a human agent and have yet to hear back. Very disappointed in this experience thus far.”
Hey Brandi,
Mo Brossette here, CPO of Brute Force. My apologies for the delay. I will look up your order and send you and email with an answer and timeline for delivery now.
“Not happy with the ruck bag so far. The clips for the chest strap are so darn stiff I ca t attach them to the webbing on the shoulder straps.
Suggestions?”
Hey Robert,
Mo here, CPO of Brute Force. Those clips are quite hard to put on, however they are the standard clips most companies use. They are set that way so that they will not slip or come off easily. If you want, please email me directly and I can help you get them sorted out. My email is mo@bruteforcetraining.com
“I've been using Brute Force Bags for years. Fantastic product, and something that I use almost daily to try and help me in my functional fitness goal.”
“Working on getting use to the fit. It let loose when I had the full weights in and snapped up into my throat. It was pretty funny, if not a bit painful.”
“Still haven't received my order... and got non response from company when I advised the box arrived empty (per UPS) and they (UPS) also said they'd notify sender . .. I never saw the box as it was taken back by the driver when he discovered the box was empty ... unk if it was damaged or lost in transit.... but either way... never heard back from Brute Force”
Hey David,
Mo Brossette here, CEO of Brute Force. Apologies for this. Can you let me know what email you sent your inquiry too? We have had issues with UPS damaging our packages especially the weighted ones that we are continuously trying to solve. Please contact me directly at mo@bruteforcetraining.com to help you get this handled asap.
“I have purchased several of the filled sandbags from Brute Force. The quality of these sandbags is outstanding and the filler avoids the mess associated with filling the bag with sand, and the risks of breathing in ground-up sand particles during a hard workout. Customer service is prompt, friendly, and professional. I could not be happier with my relationship with Brute Force Training.”
“We love the variable weight kettlebell. It brings such a valuble set of exercises right into our home in a small footprint. With the adjustable weight, it satisfies both my partner and my quite different strength needs. As a plus, your customer support was great. When I recieved an empty/damaged box from USPS, you guys were quick to send me a replacement which I'm appreciative of. Thank you!”
“These are the best sandbags I have ever used! They are significantly better than any bags I have ever used. I have used countless and none can compare. The customer service is also top notch. The owner of the company is a great and knowledgable guy that knows his products like the back of his hand and puts the customer first.”
“Quality of vest is top notch, fits great, moves freely when working out and has really stepped up the difficulty and effectiveness of my workouts. Love it and highly recommend!”
“I researched vest for weeks... all the vests ...and I choose this one (20lbs) because it was not plated, how it secures to the body and the weigh sachets are removable. This is important because I sweat a lot and previous vests that had weights sewn into the vest eventually rusted out (totally gross) making a mess, ruining shirts etc. I absolutely love my brute! I use 1-2 times a week to make easy treadmill runs (3-4 miles) a tempo run. The quality is great (super solid build) fit is so perfect and easily adjusted AND it is stable while i run with zero bounce. Additionally, my inquiries to customer service were generously and quickly answered. I would buy again but it will probably last foreverrrrrrrrrrr”
“Ordered the 20 lbs weighted vest. Arrived 3 days early via standard shipping. The vest is superb. Rugged, quality built piece of kit and comfortable to wear.”
“So far like the ruck pack overall. Love the wide hip and shoulder straps. Much more comfortable to ruck with then a weight vest. Wish it came with chest straps. Had to tie off the webbing bc otherwise it’s so slick it immediately slides out of the buckle.”
“I recently received a weighted vest and it's AMAZING! Iv'e done a few rucks with it and its extremely comfortable! I'm looking forward to more workouts in it!”
