BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!! Love this concept of ordering online and choosing a 1hr slot to collect. I like how the system recognises your number plate on arrival but could do with the screen telling me which bay to go to in the warehouse rather than just saying counter. Service every time I've been has been superb. Staff are friendly and helpful, they bring your order over and put it in your boot. Job done!! Price was the best too for the items I purchased. Would like to see better quality/more items available e.g. Zinsser paints/primers; good quality powder floor tile adhesives.”

Helpful Report

Posted 6 years ago

“Very pleased with the prices and quality of the materials supplied and the service by the counter staff”

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Posted 6 years ago

“Always great service and I like the prices as well.”

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Posted 6 years ago

“I love the convenience of ordering online along with click and collect. I also love how I can pick my delivery slot for deliveries.”

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Posted 6 years ago

“Great discounts and great concept of click and collect”

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Posted 6 years ago

“Excellent personal service. Recommended already to colleagues”

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Posted 6 years ago

“Its always a great experience buying with Built, no hassle at all”

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Posted 6 years ago

“Very efficient.. click and collect plus staff loading it in the car is a new experience of shopping!”

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Posted 6 years ago

“Easy and fast service, great staff members.”

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Posted 6 years ago

“Quick & efficient service at a great cost Thank you”

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Posted 6 years ago

“Great prices, nice offers, quick collection.”

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Posted 6 years ago

“I have been a couple of times to built now, with my husband and on my own. I don't always know the name of the product I need. But after explaining to the customer service advisors they are very helpful and spend time ensuring I get the right product. The guy that normally deals with us is always very patient and they are very polite, which is not always the case with such companies. I can't praise them enough.”

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Posted 6 years ago

“cheap prices and good service”

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Posted 6 years ago

“Excellent quality price and best customer service from all the guys in the warehouse. Really pleasant and feel a valued customer . Will be returning of course !! Thanks to all”

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Posted 6 years ago

“Excellent prices and discounts that are available I never thought Built would be competitive with its prices until recently.”

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Posted 6 years ago

“Again a pleasant experience in doing business with you”

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Posted 6 years ago

“So quick and easy, no more loading your trolley walking through aisle obstructed by pallets or manhandling 8x4's on to A frames.”

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Posted 6 years ago

“Built has excellent choice when ordering on the web. Web page is easy to use deliver on time Excellent service from staff Will be ordering again next week”

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Posted 6 years ago

“Fantastic service and prices. Order online pick your time slot and when you collect they help you load. Can't fault them.”

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Posted 6 years ago

“First time I have used BUILT. Was very impressed. They opened on time at 6 am and I had collected my online order within a few minutes and was off to get the work done.”

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Posted 6 years ago

BUILT/ is rated 4.6 based on 1,391 reviews