BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had two orders from you and been very happy with price and delivery and the goods, But i now see you are charging for delivery on orders under £75, as an enthusiastic DIY That has killed it for me.....”

Helpful Report

Posted 7 years ago

Thanks for your feedback! Have you tried our Instant Click & Collect service? It’s super-fast and totally free. Just order online and collect in branch at a date and time that suits you. If you can’t get to us (and your order doesn’t qualify for Free Delivery), Next Day Delivery is available from just £5. Check out www.built.co.uk/built-delivery for more info. All the best, Christian

Posted 7 years ago

“Friendly and very efficient staff,super fast delivery,great product. Many thanks Stan”

Helpful Report

Posted 7 years ago

You're the man, Stan! Thanks for choosing BUILT/ - we look forward to seeing you again soon! Cheers, Christian

Posted 7 years ago

“no problems, could have done with built holding more stock”

Helpful Report

Posted 7 years ago

Thanks, John! We continuously review our inventory to keep up with demand, so over 99% of items are always in stock and available in the quantities you need. We're making improvements to our systems every day, so this will only get better as we grow. All the best, Christian

Posted 7 years ago

“A trusted trader.”

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Posted 7 years ago

We'll wear that proudly! Thanks, Christian

Posted 7 years ago

“Products are competitively priced so you save money & you can pick a delivery slot to suit you. I've purchased everything from 6 bags of gravel to 18 x 4.8 mtrs of decking & all have been best value & delivered when I wanted them. Cannot fault them in any way.”

Helpful Report

Posted 7 years ago

Save time. Save money. Sorted! We hope you'll make BUILT/ for your first-choice for building supplies. Thanks, Christian

Posted 7 years ago

“Tried to place another order only to be told you could not deliver to Stourbridge, although you had no trouble on my first order, verry poor”

Helpful Report

Posted 7 years ago

Hi Tom, We're currently fine-tuning delivery to ensure everyone gets the same fast, reliable service. To achieve this, we've had to alter the delivery area, but it's only a temporary measure, so bear with us. If you’re an existing customer, we will continue to honour deliveries in the meantime. Please contact Adam at the Aston branch to discuss your options. All the best, Christian

Posted 7 years ago

“Great service. What a pleasure to use a company what does as it says. Orderded on the friday arrived saturday on time with happy and pleasent delivery driver.”

Helpful Report

Posted 7 years ago

The pleasure is all ours! It's about time the brands, tools, and materials you all trust had a supplier to match. See you at BUILT/ again soon. Thanks, Christian

Posted 7 years ago

“Great prices, easy to order and free delivery. Definately look at Built for every order!”

Helpful Report

Posted 7 years ago

We've got your back every time. Spread the word and come back soon! Thanks, Christian

Posted 7 years ago

“I ordered a couple of different types of plasterboard and some sheets of insulation and they were delivered the following day. Driver was very polite and helped unload the goods. Goods were good quality, very pleased with my purchase and would use again”

Helpful Report

Posted 7 years ago

Smashing! We hope BUILT/ becomes your first choice for building supplies. See you again soon. Thanks, Christian

Posted 7 years ago

“Excellent service fast free delivery Definitely recommend”

Helpful Report

Posted 7 years ago

That's how it's done. Register online today for an even faster, fuss-free checkout every time. See you at BUILT/ again soon. Thanks, Christian

Posted 7 years ago

“excellent service and great value great staff”

Helpful Report

Posted 7 years ago

“excellent service and great value”

Helpful Report

Posted 7 years ago

Two thumbs up! Thanks, John. See you at BUILT/ again soon. All the best, Christian

Posted 7 years ago

“a good product at a good price”

Helpful Report

Posted 7 years ago

Thanks, Arthur. We think the building supplies you trust should have a price to match. That's why ours are low, fixed and always visible. See you at BUILT/ again soon! Cheers, Christian

Posted 7 years ago

“good service dropping off deliveries could be better”

Helpful Report

Posted 7 years ago

Hi Andrew, Thanks for your feedback. We're fine-tuning our deliveries to ensure everyone gets the same reliable service every time. If you'd like to provide more detail about your experience, please get in touch with the branch. Many thanks, Christian

Posted 7 years ago

“Ok.++++++++++(”

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Posted 7 years ago

Thanks! We’re always looking for ways to improve our service, so if you have any suggestions, we'd love to hear them. All the best, Christian

Posted 7 years ago

“Excellent service, easy to order and pick delivery, kept informed and delivered when asked....”

Helpful Report

Posted 7 years ago

Thanks, Lee! We're on a mission to make BUILT/ the easiest way to buy building supplies, so it's great to hear about great experiences like yours. We look forward to seeing you again soon. All the best, Christian

Posted 7 years ago

“Very good service and very quick delivery!!”

Helpful Report

Posted 7 years ago

Fast and fuss-free. That's the way to do it. Cheers, Jamie. See you at BUILT/ again soon! All the best, Christian

Posted 7 years ago

“What a great company, fast Delivery, easy collection and the guys are great at the branch. 5 star service!!”

Helpful Report

Posted 7 years ago

Cracking review, Humza. It's great to hear you're making the most out of your BUILT/ experience. Spread the word! Thanks, Christian

Posted 7 years ago

“Great staff really friendly people great system basicly pick what you want they done all the leg work you just sit back and have a coffee. Easiest shopping experience I have ever done”

Helpful Report

Posted 7 years ago

Nice one, James! It's great to hear that our new kind of builders warehouse is making a difference. See you at BUILT/ again soon. Cheers, Christian

Posted 7 years ago

“I was surprised that your company was more than willing to help with the delivery of my fence panel, for free, taken back, fantastic service, thankyou”

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Posted 7 years ago

Deliveries you can trust and prices you can count on. That's the BUILT/ way. Thanks, Helen. See you again soon. All the best, Christian

Posted 7 years ago

BUILT/ is rated 4.6 based on 1,391 reviews