“I purchased an Original Bully Bed in August 2026. The foam is genuinely good and supportive.
Unfortunately, the waterproof inner liner was advertised as keeping out dog smell 100%, but I discovered a noticeable dog odour in the foam underneath it. My dog does not urinate on the bed, and I wash both covers weekly.
After almost a month of correspondence, the company explained that odours can penetrate the liner. This is quite different from the original advertising claim.
I requested a partial price reduction because I wanted to keep the otherwise good bed. The company refused and offered only replacement covers, which would not remove the odour already in the foam, or a return at my own expense.
I appreciate the quality of the foam, but I am disappointed by the difference between the advertised claim and my experience, as well as the way Bully Beds handled my complaint.”
“I have purchased multiple beds in different styles from Bully Beds. They have all held up well. All of the covers are easy to remove for washing, and most importantly the dogs REALLY like the beds. In addition to a great product, customer service is excellent. Excellent communication all the way around. I have purchased many dog beds in my adult life and this company handily earns my repeat business.”
“After weeks of frustration, I decided to reach out to Quietreports.net, and I’m glad I took that step.
The team was professional from the outset. They responded quickly, communicated clearly, and handled the process without unnecessary delays. Their dedication and willingness to provide assistance really stood out.
✅ Quick Response
✅ Transparent Service
✅ Dedicated Support
If you’re looking for professional assistance, you can contact Quietreports.net
My experience was positive, and I’m happy to recommend them”
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“ABSOLUTELY HORRIBLE
Waited over a week for a 400$ dog bed that was coming from the US not China! FedEx delayed the shipment and once contacting Bully beds they recalled the order so I was not able to receive it after waiting over a week for this bed for my dog just that got out of surgery!!! Absolutely unprofessional and unacceptable!”
“Unfortunately, my dog was able to chew a hole in the “chew proof “ bed within 10 minutes of me placing it on the floor. If your dog is a semi aggressive chewer don’t buy this bed. It is definitely NOT chew proof.”
“Dog bed arrived with faulty zippers. Filler inside zippers arrived broken. Ouside zipper just broke. The bed is junk. NOT worth the price. This bed wasnt used often.
So disgusted- this bed was expensive and useless”
“Their “chew proof” crate pad with a 180-day guarantee lasted 60 days with our 45-pound dog. They told me they were out of stock, so couldn’t replace it for 4-5 weeks. That was 7 weeks ago. When I followed up with the vendor, they said it would be maybe 2-3 weeks more. Been waiting for the replacement longer than I owned the product. And they don’t offer refunds, only replacements. Also, there were no communications initiated by the vendor—I have had to follow up every time.”
“Had Kong beds for over a year before our dogs where able to tear them up had this bully bed less than 24 hours before the dogs chewed it up and customer service is absolutely garbage I highly recommend the knog brand over this trash bed”
“I purchased the Chew Proof dog bed, and after just one day, my dog chewed the corners ans started to take out the stuffing. To my dismay, I found out I couldn't get a refund because the bed was considered "destroyed." The website claims a 200-day chew guarantee, which I believe is misleading advertising! I will never purchase from them again.”
“What a waste of money. I am furious that I bought into their fake marketing and hype. My puppy destroyed this bed after a day of time to get used to it and sleep on it. With 10 minutes left alone he ripped it apart and consumed the foam. When trying to "chat" about it online with them, you sit for hours with no response and then someone comes online to say someone will respond to me "soon." What a literal joke. Their website says they will replace it. No thank you, this product is a liability.”
“This company is unbelievable! We purchased a large round bed and an extra large round bed 5 months ago and they are holding up well. We discovered a problem with an internal zipper that would not stay closed on the XL bed. (It was not a workmanship problem but a random failure of the zipper.) We contacted Bully Beds and sent photos/videos. They sent a replacement bed within a week. We experienced OUTSTANDING CUSTOMER SERVICE plus our two dogs love their beds! We recommend this company and their products without reservation!”
“Had my dog bed a little over a year and took off mattress protector full of mold, told me to use 1part vinegar 1 part water .. it barely took it out. Buyer beware do not buy from this company..”
“What a pure waste of money. A chew resistant crate pad eh? Destroyed in one night by a dog not even known to chew. This product is nothing more than a glorified airplane pillow. Why would I want a replacement? This is nothing more than a health hazard. What makes your product chew resistant? Absolutely NOTHING!! One simple scratch of a paw and its torn the material encasing your overpriced foam. Lousy customer service and a company that cannot stand by its product. We all know your 5 star reviews were bought and paid for. GTFOOH”
“IF I could give them Zero stars I would. They guarantee the chew resistant bed for 200 days. Within 3 hours our boy chewed it. We figured they would refund us, no they sent us another bed, why if he chewed one he would chew another. Well we thought maybe they thought it was a manufacturer defect so we went with it. Second bed was eaten within a week. So we sent pictures of the freshly chewed bed and I was told they would do nothing for us because they sent us a new bed already. I DO NOT RECOMMEND THIS COMPANY AT ALL! DO NOT BUY FROM THEM!! THEY LIE!!!”
“I was between buying this bed or a bigbarker. I went with this bed due to it being cheaper, and I’m so sorry I did. Sometimes you do get what you pay for. I got the XL size so it was still a substantial cost and when the bed came in it had several issues. The outer cover had a small hole in it which I noticed opening it so I immediately contacted customer service. I attempted calling, but no answer so I left a voicemail. After a while I realized I could text as well so I tried that. I got a text back the next day asking for pictures which I sent. 3 days later I still didn’t have any response to the pictures, but it was over thanksgiving weekend, so I wasn’t too bothered, but I did text again asking if I should ship the whole thing back or what to do. I received a text later that day that said to open the rest of the bed and if it was ok, they would ship out a new cover. I was happy with that, but when I opened it the waterproof cover was stained and there was a small chunk of memory foam missing from the bed. I decided I should open it all up to see if anything else was defective and opening the waterproof zipper the first time it got so stuck I could not get it to budge. I asked if we could speak on the phone due to all of the issues and sent photos, but no response. The next day the representative text and said “Hello. I am having a new bed shipped out to you.” He then said he didn’t know if I had to send that one back, but would let me know, so I kept all of the packing. I didn’t hear anything so on 12/4 I reached out again. On 12/6 I got a response saying just to keep using that bed and that they were sending out the replacement tomorrow, again. I didn’t hear anything else so this past Monday I reached out again. I got a response saying that Joe had sent out the replacement cover and tracking shows it was received. I didn’t know that I had only been shipped a cover but it was in my mailbox. On Tuesday I sent messages back saying that they had told me a new bed was shipping so I got rid of all the packing materials and wasn’t worried about it anymore. I sent pictures of the texts saying that a new bed was shipping out and to just use the one that I had. I never heard anything back from those messages with the pictures. So yesterday I reached out again asking when they were going to ship the new bed because I had already sent the text confirming they had said that. I got a message back saying that if I wanted the new bed I had to pack this bed up with all of the defective issues and mail it back to them. This is almost a month since I first sent a message. Almost a month I had been waiting on a new bed because of what they said. I would not have even expected a new bed without sending this back if they had not said that. The pros are that the foam does seem nice, thick, and firm so it should be supportive. But both covers had issues there is a small piece of foam missing, and customer service was almost no help. I do have a new outer cover now, but the waterproof cover is still messed up, and now I will just not be buying anything else from this company.”
“They sent the wrong size bed, a size XXL. They have no protocol for how to return this giant bed so after 40 emails I got my money back and have to figure out how to get rid of it myself. Nobody will ever call you back, they only email. The most frustrating return process I've ever experienced. Especially when it was the companies fault. No idea about the quality of the bed. They lost a customer after the 20th email.”
