“I bought four kurta sets from them. Their fitting and look is good but if you have any issue related to product, their customer service is worst.
For me, I kurta set was bad and after one wash only it faded. I took all care at the time of washing but still discolouration happened. So I raised the complain to them and they refused to solve it and refused to do anything about it.
Now I lost ~1500 rupee and I can’t use this set again.
In this world of better customer service, they are really bad at it….. really really bad!
If you want to take risk on your money, go ahead and buy, otherwise I would suggest not to fall in this trap of stealing your money.”
“The product quality was awsum...it was exactly how it was shown at the site, its jz i got the wrong size at the first so i had to return with my own money for the exchange...its very comfortable”
“I was a big fan of Bunaai until I faced a significant loss because of their extremely rigid return policy. Products that are even marginally discounted are not eligible for return or exchange. Considering that they sell stitched clothes, the likelihood of a product not fitting is very high. No matter how closely you follow the size chart, there are many things that can go wrong. In my case, the product did not fit anyone in my family in spite of following the size chart. However, the company still refused an exchange. The clothes they sell are quite expensive and one can expect a significant loss if clothes do not fit. Not buying from this website again.”
“By far, the dress I got from Bunaai is the worst dress I have. Idk how they are giving positive reviews. The dress is no where close to the one in picture. Fabric is awful. Now I understand why there is no cancellation/return on sale items. Sale items- we not getting them for free to have this kind of policy. 10% off doesnt make a huge difference to apply these BS policies. Thank you for wasting my money and ruining my birthday. :)”
