“Among all the good reviews, I feel it even more important to bring their quality and customer support to light. I ordered two suit sets which weren't chosen from 'sale' section, but apparently they were. The duppattas were both defective with black stain on one and burn mark on the other. Also, one of the suit was of a larger size, M and I realized I needed an S.
Bunaai has one of the most arrogant, unprofessional and rude customer care executives. First it's difficult to understand if they are actually a customer care executive as they respond as if they have been disturbed from their deep sleep. Next, it's impossible to make them understand your issue and get some sort of commitment or apology. I eventually had to lodge a complaint with consumerhelpline.gov.in. I would caution you all, Don't Waste Your Time and Money!”
“I never had an indian wear,
All of a sudden i had to attend a function and i ordered this
Its not completely indian neither completely western
It made me look lik a doll❤️❤️
I am pleased to say that its my second experience and i am not disheartened at all
Thank you bunaai !!”
“I love all dresses from Bunaai. I would recommend to everyone. They are fit to size. All dresses are very pretty and beautiful.
Customer service team is really good. They are ready to help you whenever you want and most important delivery is on time.
During this pandemic time also team Bunaai make sure there is no delay of delivery. I am happy that I choose Bunaai.”
“Bunaai always makes me happy. The material/fabric, the colors and design elements are absolutely elegant and beautiful. The clothes are absolutely comfortable and can be worn whenever !”
