“The cold cuts are fresh and so are some of the employees. They are nasty and laugh in my face.
I think they should be more professional; their paychecks are being paid by the customers coming to the store.
The managers should talk to these employees. Mainly male and have been working there a long time.”
“Absolute rubbish sold me 2 outdoor water features with the wrong power source and would not send any replacements . We practically begged them to help us but they just fobbed us off what a waste of £600 . Please be aware of this company it’s not very nice to deal with .”
“The bird feeder stand is really solid and well made. The "turned in" hooks for the bird feeders means that the bigger birds like magpies and crows find it much more difficult to tip the feeders off onto the ground. Although I think this will last for many years I would definitely buy again!”
“Ordered a round arch with garden spikes it was ordered on the 9th Nov it was delivered on Tuesday 15 th Nov by courier very pleased with the arch and the service installed it wed16 Nov .very pleased no problem
Peterfroggatt”
“Warning, Please do not touch this company !!!! It appears that they have their own workshop, they don't, they outsource everything and charge ridiculous courier fees when they make the mistake in delivering to the incorrect address. I was charged near to another £60 to redeliver, as they threatened to charge over a £100 to cancel. There is no delivery charge on their invoice, therefore they are free to charge what they want... I am referring to trading standards to investigate their practises.”
“Never believe on what you see on there website?
I ordered aviary 12×6ft it ended up nothing like on there website plus width hals a foot smaller and nails for roof were for decking too long.
Would never recommend anyone.
It cost me £10075.
I'm in dispute and been in touch with my master card and trading standards plus ombudsman.”
“Rude unprofessional customer service manager.
Stuck with a £500 flatpack shed that is of the cheapest quality .
Ignoring iur correspondence for a refund .”
“Absolutely disgusted with this company .
Returning goods as they were not whatwhat we expexted .
We payed £120 for a courier to return the goods only to be turned away at the depot saying they hsd no record of a return and then the customer service manager to handg uo on me after refusing to let me say anything , would not let me get a word in edge ways .
Totally rude and no way for a comoany to act .”
“Appalling company
Estimated delivery time is a total fabrication - Estimated delivery of my item 1-3 days and it arrived on day 5.
The carrier provides no information whatsoever and just showed up, fortunately I was at home.
Item was damaged prior to packing but was packed and sent to me anyway. Absolutely no quality control whatsoever.
Phonecalls are unanswered, you are referred to email before your call is terminated, however emails are not answered.
Replacement for damaged part was not delivered on the scheduled day. It was delivered 2 days later than promised, despite my emailing to cancel the order and requesting collection of the whole order and a refund. My email was ignored and at time of writing I still await a response.
Be warned, avoid this company, shop elsewhere.”
“Bought a floating duck house as a retirement present for my father. Delivery was swift and the product was of very good quality. Very happy with this purchase”
“I had been looking for log cabin for a little while to use as a home studio. I had a few in mind but wasn't sure which would best meet my requirements. Nothing was too much trouble for the Sales Team at Buttercup Farm. I was kept up to date throughout and was very happy with my purchase”
“Excellent service. My delivery was arranged via the telephone and was almost a next day delivery. The product exceeded my expectations when it arrived”
