Buttercup Farm Reviews

3.1 Rating 55 Reviews
53 %
of reviewers recommend Buttercup Farm

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Buttercup Farm 2 star review on 5th September 2022
Abraham Sheikhani
Buttercup Farm 2 star review on 5th September 2022
Abraham Sheikhani
Buttercup Farm 2 star review on 5th September 2022
Abraham Sheikhani
Buttercup Farm 2 star review on 5th September 2022
Abraham Sheikhani
Buttercup Farm 2 star review on 5th September 2022
Abraham Sheikhani
Buttercup Farm 2 star review on 5th September 2022
Abraham Sheikhani
Buttercup Farm 1 star review on 10th November 2020
Linda Monique
Anonymous
Anonymous  // 01/01/2019
I have an ongoing problem with my product not being fit for use. I was told everyone else has been happy with the product … no one will collect it, give me a replacement or refund me ..I ordered it before Christmas as a present it is unsolved and they have my money and will not discuss a resolution. Do not use this company
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Posted 2 years ago
My 92 year old mother is been taken to court over non payment of goods that were never delivered this was 22 months ago and are still not answering there phone they are a joke
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Posted 2 years ago
Easy to navigate website. Have used Buttercup Farm for a number of years and are excellent value for money.
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Posted 2 years ago
Ordered a swing seat for my son's birthday. They accommodated my delivery request. I am extremely impressed with Buttercup Farm from the point of placing the order to having it delivered. The swing seat is stunning. Finally, a company who delivers what they promise. I highly recommend
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Posted 2 years ago
Can't rate this company highly enough. From the happy, professional team member who took my order to customer service team who kept me informed throughout the progress of my order, I was treated with courtesy and respect. This was a big amount of money for me to spend so I found their attention to detail very reassuring
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Posted 2 years ago
What a great website, such lovely goods. I ordered a garden bench which arrived within 3 days and is just perfect. Many thanks for the quick delivery
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Posted 2 years ago
Only gave it 1 star as I have no choice ordered something end of November which then to be told its not in stock and will get a refund still waiting for my refund and its nearly end of December. This company are scammers scammer scammers
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Posted 2 years ago
Just wanted to thank Buttercup Farm for resolving an issue with my delivery quickly and efficiently. My order arrived damaged (this occurred in transit as admitted by the delivery driver when he arrived). I called Buttercup Farm and the lady I spoke to could not do enough to help me, going above and beyond to ensure that this issue was rectified and a replacement delivered in time for Christmas. I understand that accidents happen in transit and I am super happy with how this was dealt with. Thank you team and a very Merry Christmas to you all :)
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Posted 2 years ago
Wrong item delivered. Almost impossible to contact them until you write a bad review online. Then they react but basically soft soap you thereafter. Still waiting for resolution, but I am beginning to expect that nothing positive will materialise. I suspect they are middlemen because all I get are references to it being the fault of "the warehouse" and that Buttercup Farm have been given no information by them of when they intend collecting the wrong item from me ( and I assume also from the person who received my item, since I got theirs - we are now in touch, albeit at the other end of the country) and delivering the right item to each of us. Not a lot of hope now for getting it time for Christmas!!
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Posted 2 years ago
I have been so excited to receive my floating duck house - I've been constantly tracking it's arrival! It was delivered today and has exceeded all my expectations. My little feathered friends will be delighted with their new home. Thank you Buttercup Farm
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Posted 2 years ago
I ordered a duck house and it arrived within 2 days and exactly what I (well my ducks) wanted. I will be back for another one for my chickens in the Spring. Thank you.
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Posted 2 years ago
Order a weathervane for my Grandad's 80th birthday. I explained the significance of the occasion when I placed my order and they went above and beyond to get my order to me in time. Very happy with the item and my Grandad was thrilled with his gift :)
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Posted 2 years ago
Arbour received in timeframe quoted, lovely quality and value for money. Was kept informed of my order's progress throughout and can't fault the customer service I received. Thank you team for an easy and pleasant transaction
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Posted 2 years ago
Nice and tasty
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Posted 2 years ago
DO NOT PURCHASE FROM BUTTERCUP FARM. I wish I had checked the reviews before purchasing. Wrong item sent to me which does not match the set I already have. 6 phone calls, two emails and no response from any. (thats if they pick up the phone). Promise to call back with update but simply ignore you. Im now stuck with something I do not need. VERY POOR.
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Posted 2 years ago
Arbour delivered week later after order Quality excellent and absolutely delighted with good service Would highly recommend this company Mr & Mrs D Ross Scotland
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Posted 2 years ago
Quality sun room, delivered and assembled. No problems
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Posted 2 years ago
Awful customer service, order never been delivered
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Posted 2 years ago
Do not waste your time trying to deal with this company . Was promised a refund for non delivery of an arbour after it had taken 3 times as long as advertised. 18 days now since I was told a refund would take 5days ,, still no refund !, Please believe all the bad reviews, this company is a disgrace .
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Posted 3 years ago
A far too long, too involved and too disappointing a saga to go into here. BUT what I will say is that if 1 out of 5 customers is deeply dissatisfied (which according to the percentage of 1 stars they are) and only 20% of reviewers do actually recommend them then there’s a reason!
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Posted 3 years ago
Buttercup Farm is rated 3.1 based on 55 reviews