“I ordered a duck house and it arrived within 2 days and exactly what I (well my ducks) wanted. I will be back for another one for my chickens in the Spring. Thank you.”
“Order a weathervane for my Grandad's 80th birthday. I explained the significance of the occasion when I placed my order and they went above and beyond to get my order to me in time. Very happy with the item and my Grandad was thrilled with his gift :)”
“Arbour received in timeframe quoted, lovely quality and value for money. Was kept informed of my order's progress throughout and can't fault the customer service I received. Thank you team for an easy and pleasant transaction”
“Arbour delivered week later after order Quality excellent and absolutely delighted with good service Would highly recommend this company Mr & Mrs D Ross Scotland”
“No problems with ordering and delivery of garden arch. Even received courtesy email prior to estimated delivery date which was helpful. Good to be kept informed. Delivery made as advised. Was a bit concerned when I looked at reviews but can only say positive things about my customer experience with buttercup farm.”
“I completed this form to say thank you to Juliette and Brian for sending me a refund but my message has disappeared as it is all trial and error for a little old lady of 88 trying to deal with modern technology ! Being calm and polite has obviously put me to the top of their list. Thanks to customer care for my £85. Which took,e three months to save up for !”
“Thank you Juliette and Brian in customer care for sorting out a refunded £80.05 to a little old lady of 88 years who had saved up for three months to buy herself a de luxe garden chair which was out of stock .i was polite and calm in my emails to you and you must have put me at the top of your list to make sure I was stress free thinking I had lost £80 when the chair did not arrive after two weeks .”
