buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Extremely pleased with quaich just wish I had ordered earlier so that it could have been engraved.”

Helpful Report

Posted 10 years ago

Hi Ann, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 10 years ago

“The service was first class. The product arrived within 3 days from order, was well protected for delivery and arrived in perfect condition.”

Helpful Report

Posted 10 years ago

Hi Robert, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team. ~Rach

Posted 10 years ago

“I received my quaich only two days after ordering it. The inscription on the bottom of the bowl was perfect--they even fulfilled my request to have the lines of text sized differently. I'm very excited to give this lovely gift!”

Helpful Report

Posted 10 years ago

Hi Ross, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 10 years ago

“Thank you very much for the prompt delivery and excellent advice given by phone. The products I have purchased and the inscriptions requested make perfect gifts.”

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Posted 10 years ago

Hi Marjorie, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 10 years ago

“hi maria Carmichael here sorry I am just getting back to you ive had this drastic flu that's been going about. I meant to phone actually the Carmichael crest quaiche arrived in plenty of time THANKYOU. I was extremely pleased with it and thought it was very good value for money. I feel compelled to say a huge thankyou to the staff in Edinburgh as it was a telephone call I had with staff after my online order to make sue the order arrived in time for my step sons birthday the service I got was SECOND TO NONE very polite professional knowledgeable staff so you as a company should value your staff members I cant remember the young ladies name, but she was superb, please check who I spoke to and commend her she's worth her weight in gold. and the young man who received the quaiche for his birthday was ecstatic about his gift as he lives in England now and was showing it off with pride . A HUGE THANK YOU again for the item and the great service I received please keep up the good work and I would definitely shop with your company again many, many thanks xxx maria Carmichael godbless you allxxx”

Helpful Report

Posted 10 years ago

Hi Maria, Glad to hear you're now feeling much better. thanks so much for taking the time to leave a review. I'm so please to hear you were happy with your quaich and the service. Take care ~Rach

Posted 10 years ago

“Excellent service, quality item, right price, delivered quickly and safely. In other words full marks and Thank You!”

Helpful Report

Posted 10 years ago

Many thanks for your review. It's always good to hear from happy customers. We take great pride in our customer service and am pleased you appreciate this. ~Rach

Posted 10 years ago

“Its is brill and cant wait to give the Quaich to my husband for Burns Night”

Helpful Report

Posted 10 years ago

Hi Leritia, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get use out of this for many Burns Nights to come. ~Rach

Posted 10 years ago

“First quaich arrived unengraved. Phoned and spoke to a very pleasant lady. Agreed to send back plain quaich same day, which I did. Meanwhile they engraved another quaich (same style) and I received it 2 days later. I hope they received the quaich I returned. I am really pleased with my engraved quaich. Very nice company to deal with. Fixed problem really quickly. Will definitely buy from them again. Many thanks........Lesley Gough”

Helpful Report

Posted 10 years ago

Hi Lesley, Thanks for your kind review. I'm pleased to hear we were able to quickly resolve the engraving issue. I'm glad you now have the perfect quaich. ~Rach

Posted 10 years ago

“Just what I ordered and my Husband is very happy with his gift.Its taken pride of place amongst his collection of trivia .”

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Posted 10 years ago

Hi Kate, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 10 years ago

“great value for money, the engraving was brilliant. and in a presentation box the gift arrived within 3 working days. overall i would certainly buy gifts again. great product, great engraving, great service. james & susan”

Helpful Report

Posted 10 years ago

Hi James and Susan, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team. ~Rach

Posted 10 years ago

“Excellent service, item shipped same day it was ordered and arrived at my door in Canada 5 days later.”

Helpful Report

Posted 10 years ago

Hi Janet, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 10 years ago

“This was a present for a fellow Scot. Very pleased with it. Thank you.”

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Posted 10 years ago

Hi Clare, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 10 years ago

“Great company to work with.”

Helpful Report

Posted 10 years ago

Hi James Thanks very much for taking the time to leave us such great feedback! I am so pleased to hear you are happy with your order and I really hope we will see you back with us again ~ Sam

Posted 10 years ago

“Delighted with the quaichs, they are presents for our friends in South Africa who we are visiting in January. I will be very happy to present this high quality gift from Scotland. I had them engraved which makes them personal which I am also very pleased with. Great company to deal with and a great service.”

Helpful Report

Posted 10 years ago

Hi James Thanks so much for your lovely feedback! I am so pleased to hear that you are happy with everything! I really hope that we see you back with us again ~ Sam

Posted 10 years ago

“I ordered a quaich for my husband to be for our wedding next year. I had to make a small change and this was confirmed in an email clearly written by a real person, not automated. The quaich came quicker than expected amongst all the Christmas post and I love it. Now I'm just hoping my fiancé will too!”

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Posted 10 years ago

Hi Karen, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 10 years ago

“Extremely happy with the product, it is for my son's wedding in March, he can use the quaich to pass on to his family...Well presented and well finished, Extremely chuffed... Dave M”

Helpful Report

Posted 10 years ago

Hi Dave, Thanks so much for your kind review! Its lovely to hear you will recommend us to your friends! Hopefully they'll be just as pleased as you are. I do hope we will see you back with us again ~ Sam

Posted 10 years ago

“I am from the United States and I was very excited to receive my product. While waiting I was informed that my quaich would not be here on time for Christmas. The company new about the situation and felt horrible so they basically overnighted my quaich and I received it next day! 5 days before Christmas! Thank you so much! My dad said it was the best gift of the year!! Sincerely Jillian”

Helpful Report

Posted 10 years ago

HI Jillian, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 10 years ago

“Loved my quaich. The order came quickly and perfectly. Even though I accidentally ordered the wrong clan symbol, it's so beautiful I'm going to keep it!!!”

Helpful Report

Posted 10 years ago

Hi Syrita, Thanks for your kind feedback. I'm pleased you were happy with your quaich ~Rach

Posted 10 years ago

“Telephoned for advice on which Quaich to buy as a retirement gift and I am delighted with the choice. Easy ordering and despatched very quickly. Thank you so much, will definetly recommend. Slainte.”

Helpful Report

Posted 10 years ago

Hi Morag, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team. ~Rach

Posted 10 years ago

“Again excellent service, not disappointed! Seasons greetings ciao AnneF”

Helpful Report

Posted 10 years ago

Hi Anne, Its so nice you see you back with us! I am so pleased that you have been happy with your latest order with us. Thanks ever so much for taking the time to leave us another great review! ~Sam

Posted 10 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews