buyitdirect.ie Reviews

"Terrible service. Bought and paid for a table with a delivery fee of 80 euro, it was delayed well past the estimated delivery date. When I contacted Buyitdirect they claimed that I had received the table and sent me 'evidence' which was a photograph of a box which was taken in somebody else's house and was not the correct item (it was a chest of drawers rather than a kitchen table). After a series of emails they agreed to send a replacement table and it delivered late several weeks later out of the blue. A few days later delivery company then attempted to deliver another kitchen table which I declined. Buyitdirect then repeatedly sent me emails and calls saying I had recieved 2 tables and that I had to pay for the second one or return it. When I obviously declined to pay for the second table that I had never received buyitdirect threatened to bring me to court to recover the cost of the table plus legal fees! Absolutely unbelievably bad way to treat a customer. Avoid this company like the plague. I will be shopping locally in the future"

"this company is a joke!!! they treat the customer like an idiot! my dehumidifier stopped working after a week. Ok, it happens. but then it started! I have been lied to for nearly 3 weeks now that a courier will come to take the parcel. I'm taking time off from work, I've already wasted 3 days! of course no one came, more emails, another lie and making me look like an idiot! 3 times! Now I'm hearing the same lie for the 4th time!!! I advise you to avoid this company because they are scammers!"

"Never ever!!!! This company is a joke!!! After week my dehumidifier stopped working. Week afrer contact with customer serwice, a courier was supposed to come ant take it to the service. He didn't come. I was promised that he would come in 3 day! Againg he didn't come! Waste 2 days off from work! Waste 230e! Over 2 weeks now!!!"

"Very poor customer service, beginning to think its a scam, ordered table & chairs on the 17th of August, had to rearrange delivery for the 26th August, it never arrived nor did i receive an email to this effect, now tracker shows 31st August but the excuse is its out of stock, i'll receive an email when its back in, 4 different names to 4 emails in the emails i received.\r\nScam"

"Great service and delivery was very fast considering we have this pandemic crisis...Will definitely order again..nice things you have\ud83d\udc4c..tnx From Ireland..Athlone "

"It was very easy to purchase the ottoman storage bench on the Buy It Direct website and the price was so reasonable. Bench arrived very quickly, in perfect condition, and it was easy to just screw on the legs. Thrilled with the bench. Excellent experience overall. I would buy from them again!"

"Great service. Good prices. Fast delivery. I will definitely use buyitdirect again. "