“1) 10 euro charged for delivery 65euro order, very expensive.
2) Missing item, their customer service even not bother to do the correct calculation, made a lot excuses to not give you the correct refund.
3) Hidden charges. Charged €2.6 for 3 Lidl bags even after they charged €10 for Processing & Platform Fees.”
“!!DON'T BUY!! It should be clear and easy but I had work with this for half the day.
1st: one of three of my shopping bags was forgotten in their car and I had to get in touch with them to get my complete groceries, because if I didn't, they would've just charged me without getting informing me
2nd: they adjusted my bill 2 times because there seemed to be too high of a charge, but then they decided it was right at the beginning and changed it back. So confusion not only on my part but also with them
3rd and thats the main point!: !HIDDEN COSTS! They advertise free delivery but what about the platform cost? The processing fee? The VAT fees? Paid ~12€ more although "free delivery".”
“Outrageously expensive. Too many fees, unclear until you have created a cart what all the fees will be. Platform fees plus delivery fees plus the option to add a tip. Totally ridiculous product. Even with €15 off voucher for first time use, it's poor value.”
“Don’t use this service it’s too expensive. The total Bill was €62.59 with free delivery. Bank account debited €90.27 when order placed. The order could not be delivered for three days. I had a further €1 debited from account today so I don’t know what that for.”
“Would highly discourage you from using this. 40% of the items were out of stock but you are charged the full amount so you'll be waiting at least 10 days to get that back. Then additional time for this to be credited to your bank account as it's originally sent to your buymie account. (I'm still waiting for this part)
At least 3 items out of an order of 14 were completely wrong and kind of random. I've been changed almost 65 euro for what was a 20 euro shop had I been able to go to Tesco myself (and would have got the right products as well).
All in all, just a bit sh*t.”
“My order totalled 36.16 excluding tip.
The debit on my card is 49.32.
Charges which are very difficult to calculate are grossly excessive.
Deal with shops directly and save a lot of money.”
“Really bad loads of items missing.. 6 bottles of prosecco delivered, all really small bottles. Charged full ammount and the ectra cash credited to my account. Really really bad service, stay clear.”
“Didn’t fulfil half the order. They didn’t offer any alternative which I presumed that they would have. I went to the closest Lidl immediately before the half order arrived and found all the missing items. Never using them again.”
