Name: buzzmove
Address: 10 - 11 Archer Street, London
Rating: 4.07

“Quick quotes and pretty straight forward, although i enjoyed more the old version of the website.”

Posted 9 years ago

“Not impressed you subcontracted out and I was not informed. Felt pressured by subcontractors to finish unloading as they had another private job booked”

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Posted 7 years ago

“What one would expect from a brokerage site.”

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Posted 8 years ago

“Nreds a better system for adding furniture etc”

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Posted 8 years ago

Hi Emma, Thank you very much your feedback, it is very much appreciated. We will be taking this on-board as we discuss future improvements to the website. Warm Regards, Buzzmove Team

Posted 8 years ago

“All good”

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Posted 8 years ago

“Quick and efficient series which I would use again.”

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Posted 8 years ago

Hi Douglas, Thank you for your review. We are delighted that you would use our site again. Warm Regards, Buzzmove Team

Posted 8 years ago

“A bit slow in sending quotes and rather pricey too”

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Posted 8 years ago

Hi Gail, Buzzmove has hundreds of trustworthy and experienced removal companies that all offer superb value for money. We are sorry to hear that your experience was less than ideal. We have, however, made some recent changes to ensure that you receive your quotes at a faster rate (many times instantly). Regards, Buzzmove Team

Posted 8 years ago

“After a few tries submitting the information ( where it kept defaulting back to start screen) the process was simple. Not many mover choices though.”

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Posted 9 years ago

Hi A. Warmington, Thank you for taking the time to leave feedback. We are sorry that you had some issues with the system. If you have the time, we would kindly appreciate any detailed feedback in order to improve the site so we can try to make it a 5* experience - notifications@buzzmove.com Thank you Buzzmove Team

Posted 9 years ago

“Could do with more services and movers, couldn't find a bidder suitable for my needs. One of my moves didn't find any bidders at all! But service is easy to use.”

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Posted 9 years ago

Hi Sylvia, We are sorry to hear that we were unable to find you a bidder. We appreciate your feedback and it has been taken on board. Warm regards, Buzzmove Team

Posted 9 years ago

“The quotes were received pretty quickly.”

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Posted 9 years ago

Hi Romina, We are glad that you received your quotes quickly. Warm regards, Buzzmove Team

Posted 9 years ago

“Fairly standard, the main reason it doesn't get a better rating is the actual content i.e. finding services as only one option was provided”

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Posted 9 years ago

Hi Stacie, Thank you for your feedback. We are sorry that you only received one option. We are constantly improving the Buzzmove platform and your feedback will certainly be taken on board. Warm regards, Buzzmove Team

Posted 9 years ago

“Website is great, i love the inventory, however quotes came back more expensive than Anyvan.com by 30%”

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Posted 9 years ago

“The site was slow to load and some graphics don not load at all - to continue from page to page I clicked where a thought the forward would be!!!”

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Posted 9 years ago

Hi Alison, Thank you for taking the time to leave feedback. If you have the time, we would kindly appreciate any detailed feedback in order to improve the site so we can try to make it a 5* experience - notifications@buzzmove.com Thank you Buzzmove Team

Posted 9 years ago

“when we first joined buzzmove in the first 2 weeks we got 2 decent jobs but must admit of late since the revamp of the buzzmove platform we are getting a few leads but once we get back to them they don't contact us to complete the job ? or they say they were just messing around with the buzzmove platform site ? I realy do hope to continue with buzzmove but as of late all we have had is people just messing around with the buzzmove platform ? and we / bedrock removals getting warm leads that do not follow through into paying jobs wish you well regards brian bedrock removals”

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Posted 9 years ago

Hi Brian, Thank you for taking the time to leave feedback. All feedback is greatly appreciated. Seb will be in touch with you to discuss your feedback in detail and address any issues you have experienced of late. Thank you again for the review! Buzzmove Team

Posted 9 years ago

“Buzzmove was a slick, easy-to-use website. It was quick and simple to request a quote, and I had no trouble finding a range of options to move my belongings. I hadn't realised that I would mainly receive quotes from full removal companies rather than individuals with vans. The quotes I received were more comprehensive, and therefore expensive, than I was really looking for. That said, this wasn't really the fault of Buzzmove.”

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Posted 9 years ago

“I don't really know what buzz move is, I just received an email asking for a review in return for an amazon voucher and I'm not one to turn down a freebie”

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Posted 9 years ago

“I have already left a review last year August 2014 and still have not received the £10 voucher as promised so I refuse to leave another review.”

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Posted 9 years ago

Hi Paulette, we apologise sincerely for the delay, and the issue has now been resolved. Thank you for your review. The Buzzmove Team

Posted 9 years ago

“This review is by a removal company working with Buzzmove. I signed my company up to Buzzmove several months ago. Since then I have had work from them by converting about 10% of the leads they've sold me, but spent a lot of time asking their staff about incredibly confusing anomalies that never seem to be rectified. Strangely, every single one of these anomalies has benefited Buzzmove monetarily...where to begin? The billing history (for my first bill) on their site showed a lesser amount than I was actually charged - They concluded that their billing history is merely an indication of what you pay. Also, a lead which I have no record of receiving has been charged to my account (£5.95). They denied this, so I sent them my bill with it on (bills are pasted into emails and are not actual documents) - they haven't replied in over a week now. I was asked to check three boxes to describe what my company does: storage, packing, unpacking. After unchecking all three, I received a job lead which required packing, so I wasn't able to accommodate, though I still had to pay £5.95 for the lead. After contesting this I was refused on the basis that they don't tailor your leads with these (crucial) factors. So make sure you have storage, packing and unpacking otherwise you'll be paying for leads you can't accept. When you contest a lead and they accept it, you won't be refunded the money, you'll be credited with another lead. So, if like me you get a string of duplicate leads, fake name and number leads, you'll have to pay for them anyway in return for a bunch of other unguaranteed leads. Some leads that are contested can take several weeks to be credited and a few of my leads have only been partially credited. Buzzmove's answer was initially convoluted, they are now looking into it again. I paused my account upon learning from a potential customer that i had no star rating even though I asked a couple of previous customers to rate our service. Buzzmove told me that their rating service was down (and still is after 4 weeks to my knowledge), so I decided to pause my account until I could get reviews to provide an edge over competitors. You can pause your account for 2 weeks until they deactivate your account. To avoid this i unpaused my account and turned my number of leads per day to zero in the appropriate field and clicked 'Save'. Soon after this I received approximately 8 leads costing me around £50. Vexed, I went on to their website to find I had unlimited leads, so I did it again, logged out and in, and found that once again I had not zero leads, but again unlimited leads. I have since deactivated my account and am waiting for their tech team to sort out the deluge of non-transparent, profiteering discrepancies that this relatively new highly profiting company has implemented.”

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Posted 7 years ago

“This review is by a removal company working with Buzzmove. I signed my company up to Buzzmove several months ago. Since then I have had work from them by converting about 10% of the leads they've sold me, but spent a lot of time asking their staff about incredibly confusing anomalies that never seem to be rectified. Strangely, every single one of these anomalies has benefited Buzzmove monetarily...where to begin? The billing history (for my first bill) on their site showed a lesser amount than I was actually charged - They concluded that their billing history is merely an indication of what you pay. Also, a lead which I have no record of receiving has been charged to my account (£5.95). They denied this, so I sent them my bill with it on (bills are pasted into emails and are not actual documents) - they haven't replied in over a week now. I was asked to check three boxes to describe what my company does: storage, packing, unpacking. After unchecking all three, I received a job lead which required packing, so I wasn't able to accommodate, though I still had to pay £5.95 for the lead. After contesting this I was refused on the basis that they don't tailor your leads with these (crucial) factors. So make sure you have storage, packing and unpacking otherwise you'll be paying for leads you can't accept. When you contest a lead and they accept it, you won't be refunded the money, you'll be credited with another lead. So, if like me you get a string of duplicate leads, fake name and number leads, you'll have to pay for them anyway in return for a bunch of other unguaranteed leads. Some leads that are contested can take several weeks to be credited and a few of my leads have only been partially credited. Buzzmove's answer was initially convoluted, they are now looking into it again. I paused my account upon learning from a potential customer that i had no star rating even though I asked a couple of previous customers to rate our service. Buzzmove told me that their rating service was down (and still is after 4 weeks to my knowledge), so I decided to pause my account until I could get reviews to provide an edge over competitors. You can pause your account for 2 weeks until they deactivate your account. To avoid this i unpaused my account and turned my number of leads per day to zero in the appropriate field and clicked 'Save'. Soon after this I received approximately 8 leads costing me around £50. Vexed, I went on to their website to find I had unlimited leads, so I did it again, logged out and in, and found that once again I had not zero leads, but again unlimited leads. I have since deactivated my account and am waiting for their tech team to sort out the deluge of non-transparent, profiteering discrepancies that this relatively new highly profiting company has implemented.”

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Posted 7 years ago

“I used the sight, I got a very quick response from Buzzmove, but it never moved further. Even after contacting the removal company direct. I ended up sorting my own removal firm. Not sure if this was down to Buzzmove or the removal comapany.”

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Posted 8 years ago

Hi Louise, Firstly, thank you for taking the time out to leave feedback. I am sorry to hear about your experience and I assure you this is not reflective of the experience we expect our users to receive from our removal partners. If you could please provide more detail to notifications@buzzmove.com that would be great so we can ensure that your experience is not replicated in future for other users. Thank you Buzzmove

Posted 8 years ago

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