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buzzmove Reviews

4.1 Rating 136 Reviews

74 %

of reviewers recommend buzzmove

Company Reviews

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Phone:

08000608462

Email:

chris.sherlock@buzzmove.com

Location:

10 - 11 Archer Street
London
W1D 7AZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to get a quote from different removal companies, but not an automatic estimate, but someone to come and do a survey before providing the quote. I entered the details in Buzzmove and two companies came up, but I got nothing from both - nobody got in touch to arrange the survey or to at least acknowledge the request. I don't know if this is a problem of the companies themselves or they didn't get the info from Buzzmove, but I didn't achieve anything using the website and therefore I rate the experience as poor.”

Posted 8 years ago

Hi Kamen, We are really sorry to hear that your experience using Buzzmove was less than ideal. We are looking into this matter and will resolve the issue as soon as possible. Thank you for your feedback. Warm Regards, Buzzmove Team

Posted 8 years ago

“I thought the overall site was very good and I loved the inventory feature! However great this functionality was, I have had no contact from the companies originally quoted and I am still not one step closer to obtaining an accurate quote from a removals company! This is very unnerving. I made several attempts to contact companies through Buzz Move to no avail. I eventually had to email the companies separately which totally missed the point of using buzz move in the first place - one even said they had tried to reply to me on Buzz Move, but I clearly did not receive the message. I don't know if Buzz Move was broken in some way, or the chap was misleading me but either way, my overall experience has been poor. If I wanted to email companies separately, I would have done that.”

Posted 9 years ago

“I found the website experience to be very poor. I was only able to login once. Then every time I tried to login it would take me to an error page. Now it won't even let me login!! It's exsasperating. Really, really poor UX and backend systems!!!!!!! Won't be using again.”

Posted 9 years ago

“I haven't received a campaign for well over a year :(”

Posted 9 years ago

Hi Caroline, We're sorry to see that and we want to make every effort to ensure you do receive leads. If you could email notifications@buzzmove.com with some more details we can speak with you in addressing the issue. Thank you Buzzmove Team

Posted 9 years ago

“Asked for local quotes and not one was what I term local”

Posted 9 years ago

“We had an initial quote for all our items. There were then a few extra times..buzz movers then added additional items from their heads and we had to pay an additional R8000 to them. The time as well for picking up our furniture was 3 hours later than stated. Think twice before choosing buzz movers!”

Posted 5 months ago

“Awful company There leads form doesn’t work and after telling them nothing has changed They send old leads and expect you to pay for them even though the customer got sick of waiting and went elsewhere They send duplicate leads And charge there invoices are never correct but always on the benefit of buzzmoves We have spoken with them on numerous occasions and at one point we’re told like it or lump it They never answer the phone and when they are expected to contact they never do All in all they over charge and under provide They have now run out of money and have no marketing They lie to removal companies regarding fake leads and even charge for them DO NOT USE THIS INCOMPETENT LEADS GENERATOR THERE ATE MANY BETTER ONES TO CHOOSE FROM”

Posted 4 years ago

“Terrible terrible incompetent company Do not waist your money using this leads generation site They over charge and under perform They have now run out of money and have stopped sending leads through but no warning to us really disappointing”

Posted 4 years ago

“Horrible leads worst company ever don’t give you your money for leads”

Posted 6 years ago

“extracted money for leads we never got . this is not a good business concept for transport providers,and is a wast of money we wont be returning to buzzmove.”

Posted 7 years ago

“took unauthorised payment from my account TWICE, i eft a review first time they said would give me 10 free credits and it would never happen again if i removed review.... i did that and this month, i have used the free leads, havent had a warning and £40.00 taken out of my account WITHOUT permission , i suggest you all check your accounts, your staements etc and they seem to be using card details without authority which is illegal”

Posted 7 years ago

“As supplier you can only get leads if you have a card registered, as they already took money before without asking i feel the sytem is flawed, i called again today to see if i caould try again fora second chance but i can only receive my free trial leads if my card is registered, if the leads ran out and more were sent they would automatically debit my card, unlike other systems where you can prepay and top up knowing your safe without card detials being stored and used i feel this is something buzzmoves should look into , for the inconvience of taking money without asking it was given back and was offered 10 free leads on top but had to register my card again to recieve them... just very dubious......”

Posted 7 years ago

“I didn't get a single quote. Won't be using again.”

Posted 8 years ago

Hi Rachel, We are very sorry to hear that your experience didn't return any results. We can assure you that this is not typical of the buzzmove platform and we are working hard to ensure that your experience is not replicated. If you experience any issues again, please feel free to call us directly on 0800 133 7105. Thank you buzzmove

Posted 8 years ago

“I just got lots of calls, texts and emails from random delivery companies. I didn't feel Buzzmove itself offered me anything of value. It's just lead generation.”

Posted 9 years ago

Hi Mary, We are sorry that you were unhappy with the Buzzmove experience. We appreciate your feedback and we are constantly working at improving the website for our users. Regards, The Buzzmove team

Posted 9 years ago

“Last week I only needed ine item collecting from Nottingham & delivering to Leicester but no one contacted me back at all 'Nothing' so I made alternative arrangements.”

Posted 9 years ago

“difficult to use, non intuitive interfaces, unclear responses from companies. overall it was just a bit more hassle that it was worth - a fresh google search did the job quicker and better. sorry! nice graphics and good idea though, just maybe needs work.”

Posted 9 years ago

Hi Jane, Sorry to hear about your experience with the website. We are always improving our website to suit the needs of our customers. If you are happy to email us some detailed feedback on where you think improvements can be made that would be fantastic! Please email notifications@buzzmove.com. We look forward to hearing from you soon. Buzzmove team

Posted 9 years ago

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buzzmove is rated 4.1 based on 136 reviews