bykallevig.com have a Customer Happiness Grade of F. Customers are unhappy with their prices, delivery, customer service and refunds.
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They repeatedly told me there was nothing they were prepared to do about it and that I should be happy that they had refunded me the purchase price.
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- Sophie
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"Fix the damage yourself and we'll reduce the price a bit.
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- Anonymous
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I asked to buy the same product at the original price but they now tell me it I have to buy it at the new price (which is double), and will not take responsibility for the mistake.
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- Anonymous
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The table then arrived, however as it weighs 60kgs the original delivery man couldn't get it up my apartment stairs and so had to reschedule the delivery for when a second delivery man could attend.
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- Sophie
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Chairs were due to arrive on 7th December as they were listed in stock. Arrived mid January and customer services said the were still in a container before then and the fact the were still listed in stock the whole time through to delivery was an IT error but never changed. The chairs arrived with a part missing which they will not do anything about. Customer service is non existent. DO NOT BUY FRÔ THÉ
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- Anonymous
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Ordered x6 Wolfgang Chairs in June with an estimated 2 week delivery. 6 months later and these have not arrived. I have chased several times and I have been given no information about when to expect them. These are still for sale on their website with a 2 week delivery claim. Frustrated and concerned about my the possibility of losing my money.
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- Anonymous
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One of the chairs arrived damaged which was a shame, but Kallevig offered me a refund so I was willing to accept the sdamaged chair as it was still usable, just badly scratched.
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- Sophie
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I’m sorry to say I’ve not had a good experience with this company. Not only was the wishbone chair I purchased extremely uncomfortable but returning it has proven strangely difficult. I still haven’t received a refund and customer service won’t respond to my emails. I would never deal with this Kallevig again.
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- David W.
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Ordered 4/19, cancelled the order on 4/22. Received a confirmation email. Still waiting for my refund of $1521. This is awful.
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- Victoria Loe
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I’m sorry to say I’ve not had a good experience with this company. Not only was the wishbone chair I purchased extremely uncomfortable but returning it has proven strangely difficult. I still haven’t received a refund and customer service won’t respond to my emails. I would never deal with this Kallevig again.
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- David W.
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Chairs were due to arrive on 7th December as they were listed in stock. Arrived mid January and customer services said the were still in a container before then and the fact the were still listed in stock the whole time through to delivery was an IT error but never changed. The chairs arrived with a part missing which they will not do anything about. Customer service is non existent. DO NOT BUY FRÔ THÉ
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- Anonymous
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When contacting customer services (incredibly slow at responding) they state that "some table tops might vary" and that I received "Phase 2 Compliant MDF" (a hugely inferior and cheap bit of tabletop that was received very messy with some small damage.
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- Charlie Culling