Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.75

3.8 Rating 175 Reviews

66 %

of reviewers recommend Caledonian Travel

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3.8

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Caledonian Travel 5 star review on 18th March 2025

Jackie & Deby

Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Weekend trip to Chester and Liverpool Xmas Markets 19 to 20 Nov. Leeds was last pick up at 10 am but 3/4 hour late. Substitute coach and driver came from Hull Castleford and Wakefield. Driver told people to sit anywhere which caused arguments at each place. 4 of us last pick up and only backseat available even though we booked 5 months previously and asked for row 5. People reluctant to move and were rude which spoiled the holiday before we even set off the driver did get them to move eventualy. The driver was very nice and a good driver but surely they should make sure people in right seats. When we booked in June the coach was nearly empty.”

Helpful Report

Posted 2 years ago

“We travelled to Kilarney and the Ring of Kerry Southern Ireland on 26th September. We left Sunderland 5am on a Wonderful coach, which we found out it was a feeder coach as it had Dublin on the front. We travelled over to Stranrae 7 hours, where we exchanged coaches before we travelled on the Ferry to Larne. 2 hours. This coach was a tight fit, not much leg room and not very comfortable. We travelled 7 hours down to Tralee getting into the hotel at 9.30pm. Hotel was ok and we found the food ok but small portions. Driver Robert was very good but we could not understand the Glaswegian accent most of the time. Trips were ok but missed the last trip as we were sick of the bus. Our journey back home was the same hours and when we transferred back to the luxury coach for home we were ecstatic. After leaving Tralee at 7.30am, we arrived back in Sunderland at 10.30pm tired and glad to be back home. I would not recommend this trip. Information was not given out when we booked. Too many miles to endure by bus.”

Helpful Report

Posted 2 years ago

“We've just returned from week's holiday to Eastbourne on the 2/9/22 staying at the Majestic Hotel we had Seaview rooms they were clean nice comfy beds. Breakfast was lovely although they did seem to run out of fruits and yoghurt every morning and someone would go out to the shop to get some for you also the Evening meal menu wasn't very good there was a lot of spicy meals on the menu and you didn't get enough the meals were like children portions and the kids menu was ok but they never had anything we asked for all they had was Pizza so the Evening meals definitely need sorting out. The Entertainment was ok but only on twice a week so that was a bit of a let down for some people. Our Coach Driver Dean (Deano) was brilliant Kept us all entertained with music and we all sang on our way home we didn't even notice the long journey back home and it was a beautiful comfortable Coach we all had a brilliant holiday it makes all the difference when you get a good and friendly driver hope we get him driving us again.”

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Posted 2 years ago

“Just returned from chester and liverpool was told by the driver before setting off we were a mixed coach a few only going to Chester sat and sun liverpool the rest had booked chester and liverpool a boat trip and the Beatle trip he said we all would have to be off out of hotel at 8.15 sunday morning as a guy was meeting the people who were going on the boat trip we had to have breakfast at 7 am what a rush . We got there for 9 am the boat wasnt setting off till 10 am ??? So why all the rushing . Nothing was open in liverpool sunday morning at 9am caledonian was not considering the few that had just booked chester and liverpool this is so unfair in my opinion”

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Posted 3 years ago

“The bus driver was good .going to the metrople hotel Blackpool . Food was nice .its run down in places .no entertainment on just three quarters of a hour early on then bingo and that was it nothing after 8 30 PM other hotels had entertainment on .”

Helpful Report

Posted 3 years ago

Caledonian Travel is rated 3.8 based on 175 reviews