Calor Ireland Reviews

Name: Calor Ireland
Address: 7, Balloo Crescent, Bangor, Bangor
Rating: 4.59

4.6 Rating 2,189 Reviews

90 %

of reviewers recommend Calor Ireland

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Calor Ireland 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery speed, arrived within the suggested time frame.”

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Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Great service”

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Posted 3 years ago

Thank you for your feedback, it is very important to us to provide a good quality service to all our customers.

Posted 2 years ago

“Works good for the price”

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Posted 3 years ago

Thank you for your feedback Waseem, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 2 years ago

“Item had signs of been previously opened. Scrapes on the inside of parasol. Cage bent in places. New uneven tape on box. Couldn't be bothered complaining.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Mark. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear there were issues with your order, however we can see from our records that this was not reported to us, so not allowing us the chance to resolve it. You can contact our customer service team to discuss this further and apologies for any inconvenience caused.

Posted 2 years ago

“The BBQ I purchased was badly damaged. I know that isnt your fault but it was disspaointing. Your customer service was very good in fairness in reolving the issues. Overall i'm dissapointed with the prurchase as the gas bottle you recomend on your website doesnt fit in the BBQ housing also the BBQ is advertised on yiur website as having a gauge fitted that indicates the level of gas in teh bottle. I still havent recived this or the damaged parts!”

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Posted 3 years ago

Thank you for your feedback Richard. It is very important for us to ensure our customers are provided with the highest quality of service and products. I can see one of our Customer Service Team was in contact you and this issue was resolved, apologies again for any inconvenience caused.

Posted 2 years ago

“Good service”

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Posted 3 years ago

Thank you for your feedback Dara, it is very important to us to provide a good quality service to all our customers.

Posted 2 years ago

“Parts were well packed, glass well protected. Some of the plastic protective film was very difficult to remove. One corner of the bottom plate, leg, was slightly bent and will need a small wedge to make it stable. I wished to surprise my wife with a completed heater on her new patio, otherwise I may have contacted Calor at the time for a replacement. If it is possible to get a replacement bottom plate I may disassemble and reassemble my heater at a later date. There were 3 triangular cut-offs of steel, approx 1 cm in size that had not been removed and were stuck to the blue plastic protective film. They were sharp but were disposed of without a problem. Quality control issue for your supplier? I feel the instructions for the construction of this heater could be greatly improved. Larger, clearer diagrams would be a good start. I tested this heater on a warm afternoon and it did radiate a good deal of heat. I will need to test on a damp late evening to see how effective it really is.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Mary. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear there were issues with your order, however we can see from our records that this was not reported to us, so not allowing us the chance to resolve it. You can contact our customer service team to discuss this further and apologies for any inconvenience caused.

Posted 2 years ago

“Fantastic service - order delivered in a few days and also the best value for money compared to other sites!”

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Posted 3 years ago

Thank you for your feedback Daphne, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Very happy with my Calor purchase. The process was hassle free. The order arrived promptly and was exactly what I was looking for.”

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Posted 3 years ago

Thank you for your feedback Mark, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Recieved my pizza stone for my Cadac chef very promptly. I am very happy with it. Can't wait to use it. Efficient service.”

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Posted 3 years ago

Thank you for your feedback Miriam. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 2 years ago

“Happy with my purchase and the time it was delivered.”

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Posted 3 years ago

Thank you for your feedback Ray, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Very quick delivery”

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Posted 3 years ago

Thank you for your feedback Stephen, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Excellent”

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Posted 3 years ago

Thank you for your feedback Leo, it is very important to us to provide a good quality service to all our customers.

Posted 2 years ago

“We were delighted with how quickly our order arrived. Excellent service”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“My second time buying a bbq from Calor. Fantastic service”

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Posted 3 years ago

Thank you for your feedback Liz. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.

Posted 2 years ago

“Good fast efficient services. Goods ordered arrived within 4 days.”

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Posted 3 years ago

Thank you for your feedback Bernadette, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Was so impressed with the speed in which I received my order. 3 hours after check out I received notification that my item had shipped. So impressed and would definitely order from your site again. Thank you.”

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Posted 3 years ago

Thank you for your feedback Clara, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Could not be more pleased with the service and dilivery from the people I dealt with in Bangor top class”

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Posted 3 years ago

Thank you for your feedback Frank, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Very easy site to use, plenty notifications on purchase and great delivery time”

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Posted 3 years ago

Thank you for your feedback Paul, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 2 years ago

“Delivery was prompt and in line with expectations. Product is very impressive and easy to install. The only issues I had were the middle burner is difficult to light and the cooling rack arrived dented. See pic attached”

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Posted 3 years ago

Thank you for your feedback Gerard. It is very important for us to ensure our customers are provided with the highest quality of service and products. I can see one of our Customer Service Team was in contact you and this issue was resolved, apologies again for any inconvenience caused.

Posted 2 years ago

Calor Ireland is rated 4.6 based on 2,189 reviews