Calor Ireland Reviews

Name: Calor Ireland
Address: 7, Balloo Crescent, Bangor, Bangor
Rating: 4.59

4.6 Rating 2,190 Reviews

90 %

of reviewers recommend Calor Ireland

4.6

Based on 2,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Calor Ireland 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and in line with expectations. Product is very impressive and easy to install. The only issues I had were the middle burner is difficult to light and the cooling rack arrived dented. See pic attached”

Helpful Report

Posted 4 years ago

Thank you for your feedback Gerard. It is very important for us to ensure our customers are provided with the highest quality of service and products. I can see one of our Customer Service Team was in contact you and this issue was resolved, apologies again for any inconvenience caused.

Posted 4 years ago

“Very good service ordered on line and delivered with no issues. The product is very good”

Helpful Report

Posted 4 years ago

Thank you for your feedback Shane, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 4 years ago

“very quick service had my order within 5-6 days.. very happen with BBQ fits perfectly into my outdoor kitchen. Jacinta”

Calor Ireland 5 star review on 24th May 2022

Helpful Report

Posted 4 years ago

Thank you for your feedback Jacinta. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.

Posted 4 years ago

“Great service and very fast delivery. Would recommend Calor and will use again.”

Helpful Report

Posted 4 years ago

Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top quality products and excellent service.

Posted 4 years ago

“Great products and easy to find accessories on the website. Held back a star due to poor packaging. A very heavy gas burner send in an oversized box without protective packaging. Just luck the items were not damaged. Box was a mess.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Tim. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process. We have passed your comments on to the dispastch team, apologies for any inconvenience caused.

Posted 4 years ago

“Prompt and good delivery.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 4 years ago

“Very easy ordering process with a good selection of products to choose from. Quick delivery and good email communications with Company. Delivery man delivered heavy product as I wasn’t at home; well done to him.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Daniel. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 4 years ago

“My order was delivered on time and in perfect condition. Item was as described and very reasonably priced. Very happy with everything.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Rosaleen. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.

Posted 4 years ago

“Very fast delivery and quality product great price, Colm”

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Posted 4 years ago

Thank you for your feedback Colm, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 4 years ago

“Your employee Alan is a very courteous & polite guy & wonderful to deal with Thank You”

Helpful Report

Posted 4 years ago

Thank you for your feedback Norma. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 4 years ago

“It took 2 weeks to receive item after along of phone calls . Would not recommend”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it is very important to us. We are sorry to hear that your delivery took longer than normal. We have looked into this and can see that the delivery took 7 working days rather than our usual 3-4 working days as stated on our website. This was due to the delivery service signing the job to the wrong depot which resulted in the pallet sitting delayed for a couple of days until it was brought to our attention. Once this was highlighted it was resolved as swiftly as possible. We apologise for any inconvenience the delay caused you.

Posted 4 years ago

“Great selection of BBQ,s at very competitive prices. Delivery was very fast. I would recommend this supplier”

Helpful Report

Posted 4 years ago

Thank you for your feedback and your recommendation Michael, it is very important to us to ensure our customers receive top quality products and excellent service.

Posted 4 years ago

“Purchased a 13Kw Patio Flame tower heater on line. The igniter/ burner section did not work, I was asked questions such as, " Did you put the battery in, is it in the correct way ". Then between Calor / Outback saying the other was responsible it two weeks of e-mails to get proper responce, which was " we don't have another one in stock we'll pick it up and refund you. A month wasted”

Helpful Report

Posted 4 years ago

Thank you for your feedback Brian. It is very important for us to ensure our customers are provided with the highest quality of service and products. I can see one of our Customer Service Team was in contact you and this issue was resolved, apologies again for any inconvenience caused.

Posted 4 years ago

“BBQ arrived quickly and I can't wait to try it out. However I've been to multiple outlets now and I can't get a 6kg gas cylinder to fit inside it. Not an issue I was expecting....”

Helpful Report

Posted 4 years ago

Thank you for your feedback Mark. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear you are having issues locating a bottle, please click the link below to see all the suppliers in your area. https://www.calorgas.ie/retailers

Posted 4 years ago

“Excellent service, reliable plus very quick delivery. It was a pleasure ordering from Calor!”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 4 years ago

“Great product delivered on time easy to assemble and great heat output.Very happy 🙂”

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Posted 4 years ago

Thank you for your feedback Vincent. Customer satisfaction is paramount, and we are pleased that you are happy with your patio heater and the service we provided.

Posted 4 years ago

“Product arrived promptly, in less than 48 hours after ordering. Works perfectly, and was a great price.”

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Posted 4 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 4 years ago

“We are delighted with our cook delux it' is fabulous”

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Posted 4 years ago

Thank you for your feedback Catherine. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.

Posted 4 years ago

“Great service. Shipped product within 24 hours. Quality product.”

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Posted 4 years ago

Thank you for your feedback Michael, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 4 years ago

“Totally excellent fast service as usual, a pleasure to deal with many thanks!!!!!”

Helpful Report

Posted 4 years ago

Thank you for your feedback William, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 4 years ago

Calor Ireland is rated 4.6 based on 2,190 reviews