Calvin Klein Reviews

Name: Calvin Klein
Rating: 3.71

3.7 Rating 35 Reviews

69 %

of reviewers recommend Calvin Klein

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3.7

Based on 35 reviews


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Delivery Methods	Postal Service
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Communication Channels	Telephone

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Calvin Klein 1 star review on 18th June 2021

Joao Roque

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst customer behavior, Employee Sahil working at banjara hills store is totally unprofessional. I received a coupon of birthday month and in the message it was clearly mentioned to visit the store before April 19th and avail the benefit. After selecting a t-shirt i asked him check the points for the same and he didn't mention about the points not there on the number and directly debited and later he mentioned that points were visible and totally blamed the customer and when asked to return the money not points he said its not in the company policy and in the store he mentioned by tomorrow 6th April i will get our money back but later he called and put the blame on the customer and cut the call in the middle and after that he is not answering calls. Calvin klein employee is behaving like he is working in some roadside cheap shop there was a valid coupon and he was not able to see points at the time of purchase and later he's saying its reflecting what kind of cheap behavior is this and totally blaming the customer even one star is waste.”

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Posted 2 weeks ago

“I'd give zero stars if I could! I will never, ever spend another dollar at Calvin Klein. I ordered 6 pairs of underwear. They never arrived. Somehow, they ended-up in a city a couple of hours away and never moved from there. I contact Calvin Klein to resolve. They WILL NOT reship a new order! They WILL NOT refund your money! The ONLY option the guy kept offering, "...if I choose to accept it...", is a gift card sent to me via snail-mail. Once I receive that, I'll have to go through the reorder process myself. I told the guy that it was weird to keep saying, "if I choose to accept a gift card, they'd send one out". I told him, how is that a choice? You telling me it's a gift card or nothing, is NOT a choice. So of course, I accepted a gift card. Turns out, you can't use the gift card online, nor in any department store! You can only use it in a brick and mortar Calvin Klein store. The nearest store to me is hours away. So, I'm out $100 Calvin Klein ripped me off for $100 They've kept my money, they delivered no product, and they gave no way to resolve the issue. No refund, no reshipping of the order....just a gift card that I can't use.”

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Posted 3 weeks ago

“Went to Calvein Klein in Harbour town outlet and there is a sign saying sign up now to receive 10% off. So I signed up in the store and took the items to the counter then to be told I couldnt have the discount as I had to wait 24 hours. This is an absolute rip off. I would avoid this promotion at all cost. Most other branded stores I have done his deal with do the sign up immediately process to get am immediate discount. Dont waste your money buying Calvin Klein products.”

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Posted 3 months ago

“SACS CALVEIN KEIN DÉCEPTION! La marque ne se soucie pas de sa réputation, pourquoi moi je le ferai? J'ai été gentille de ne pas publier avant de les contacter. Voir photos sur Instagram, Facebook........ J'habite en Suisse et c'est la 1ère fois que j'achète la marque Calvein kein, un sac à Manor Lausanne cette fin d'été. Deux mois après j'ai remarqué des déchirures, la couture s'est détachée aux poignets, des déchirures du similicuir. Quand j'ai contacté le service clients pour avoir une adresse e-mail, ils ont nié que la seule adresse email de Calvein kein c'est le formulaire de compte. J'ai des photos, plus facile par rmail, alors j'ai cherché et j'ai trouvé une adresse en fait celle de ce service clients! Ils m'ont demandé plein de informations- lisez leur emails dessous- Pour m'informer que ils refusent de rembourser. Je n'ai jamais vu un manque de respect pareil, j'avais demandé que ils transmette ma réclamation à un supérieur au siège, j'ai posé la question au moins 3 fois par email. MAIS LE SERVICE CLIENTS NE REPONDAIS PAS, INGORAIT MA QUESTION!”

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Posted 5 months ago

“Bought some underwear, theres no room for your manly bits and i did buy for men. reached out to the company and was told, thanks for the input.. i wanted my fking money back you crooked scam of a business.”

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Posted 11 months ago

“Ordered a mth ago still no order no one gets back to you avoid!!!!:(((”

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Posted 1 year ago

“1 ster , eigenlijk 0 maar dit ging niet ... Zwembroek 70€ voor mijn zoon , maat L Was veel te groot .. over spijkerbroek heen gepast alle kaartjes er gewoon nog aan ... Mocht NIET geruild worden voor M omdat de plasticzak open was gemaakt . Hoe kan hij 'm anders passen !!!!!! Nogmaals !!!! Alle kaartjes zaten er nog aan . Op retourformulier staat broeken, ondergoed en boxers mogen niet geruild ZWEMKLEDING STAAT DAAR NIET TUSSEN koop hier NIKS !!!!!”

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Posted 2 years ago

“Scum!! Bunch of criminals that steal your money!!! Don't buy anything from these cowboys!!”

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Posted 2 years ago

“Anyone purchasing NEW ITEMS FROM CK STOP IMMEDIATELY. YOU buy new items and they send you OLD and pass collection items. Customer service does not even have the decency of applying a late discount on your order that should have been sent when you sign up to their misleading email and nonsense FAKE discount codes. BAD BAD BAD”

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Posted 2 years ago

“Such a waste of time and money!!! I purchased as a gift on Cyber Monday because of the deals, my nightmare begins here. After 5 days my order wasn't shipped yet, I called. The Customer Service rep told me there was an delay or something in the system. Anyways, 1 day later I received an email saying that it was shipped, I was following up the tracking number and after 3 days they stated that it was delivered on Dec 9 3:45pm - front door. I was at home! No package, no carrier, no nothing! I called again. The CS rep said that sometimes the carrier says it was delivered when it wasn't because they cannot delay or something like that. And she told me to wait 3 business days and they would make the delivered. So, I waited. No package, no carrier, no nothing. I told her that I don't want the refund because It is a gift and I want the products because I won't be able to find again with the same price I purchased and she spoke with the manager and they told me if I don't receive my package after waiting 3 business days they would resend me the products. So I sent them this email and nothing. I called today spoke with Amy (worst CS service rep.) and asked to talk with the manager, I waited 20min on the phone to teach Caroline, the supervisor, how to open a claim with the carrier, how to speak with a customer. This is ridiculous I'm so disappointed. NEVER EVER ORDER ONLINE!!!!! CALVIN KLEIN SUCKS!! CUSTOMER SERVICE SUCKS!”

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Posted 4 years ago

“my item was meant to be delivered within 3-5 working days. i bought the item over 2 weeks ago and it still hasn't arrived. I had this issue a few months ago when i bought something else from them, it did arrive eventually but it took around a month.”

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Posted 5 years ago

Calvin Klein is rated 3.7 based on 35 reviews