CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 15 E. Toole Ave., Tucson, Arizona
Rating: 4.90

4.9 Rating 1,563 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,563 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

15 E. Toole Ave.,
Tucson
Arizona
85701

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CampfireCycling.com 5 star review on 14th June 2025

Joaquin Ramsey

CampfireCycling.com 5 star review on 10th May 2025

Joe Spangler

CampfireCycling.com 5 star review on 8th May 2025

Anonymous

CampfireCycling.com 5 star review on 28th March 2025

Mac McCoy

CampfireCycling.com 5 star review on 4th March 2025

JAMES COCHRAN

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've made several purchases..alway helpful..always courteous... Thanks a heap!”

Helpful Report

Posted 2 months ago

“I had some concern about finding and fitting a specific rack to a specific bike. (Tumbleweed to a Rivendell Gus boots Willsen)… The customer service was awesome. The staff were friendly and the shipping was prompt. What can I say, it was an excellent experience.”

Helpful Report

Posted 2 months ago

“After ordering some bags that ended up being backordered the employee went way above and beyond finding the bike bags I wanted. I will absolutely do business with them again.”

Helpful Report

Posted 2 months ago

“very good experience with my order”

Helpful Report

Posted 2 months ago

“On vacation in Tucson from MA and paid a visit to Campfire Cycling to see what a bikepacking focused bike store even looked like. I bought a couple of burlier tires to deal with AZ gravel and Nate went above and beyond to help me get them set up tubeless on my wheels. Truly exceptional customer service and just a really great store with a diverse selection of gear for people who like to combine bikes with camping.”

Helpful Report

Posted 2 months ago

“One of the mounting brackets from a pair of panniers I ordered from Campfire arrived cracked. I emailed Campfire and attached a photo and they called me within minutes, even though it was a weekend. They arranged for immediate shipment of a replacement bracket and emailed a return label. Great customer service.”

Helpful Report

Posted 2 months ago

“A thoroughly enjoyable experience! I'm still on the front end of my learning curve & these folks were completely helpful!”

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Posted 2 months ago

“Ordered a handlebar bag in a great new color and waited a few days patiently, until three or four days went by and no tracking or email. I emailed campfire to ask when the bag would ship and got a PROMPT reply from Sarah. She very politely explained that there was a mistake on the products page that I ordered and it is not yet available, but she assured me that it was expected soon and that I would be the receive it. Sarah told me that she had seen a sample of the new bag I ordered and it’s super worth the wait in the fancy color so I said I’ll wait and she said she will personally watch my order and make sure it gets handled in a timely manner. I was comfortable with and trusted Sarah because of the personalized customer service I was receiving from her. If the customer service was not sympathetic to the situation I would have requested a refund and gone elsewhere to make my purchase, but I was happy with the way Sarah dealt with me and the situation. Only a few weeks went by and I got an email from Sarah saying the bags just came in and she is shipping mine first! I was pumped, the bag is a game changer, Sara came through like a boss, annnnnd she left me a little note on the packing slip that was the cherry on top of the sundae. Lemonade out of lemons, great experience, will return to campfire for more stuff.”

CampfireCycling.com 5 star review on 6th February 2026

Helpful Report

Posted 2 months ago

“Easy transaction and quick shipping. Looking forward to doing more business in the near future.”

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Posted 2 months ago

“Great deal, then above and beyond customer service when my delivery was delayed by a storm…won my business from now on…Thank You!”

CampfireCycling.com 5 star review on 5th February 2026

Helpful Report

Posted 3 months ago

“I had a fantasic experience ordering a frame from Campfire Cycling, especially since I accidentally ordered the wrong frame size, and needed some seriously prompt customer service to correct the order before it shipped. Sarah was completely on top of it and made the correction, and both called and emailed me to let me know. My new frame arrived sooner than anticipated, and the bike is now built out and ready for action. Highly recomment.”

Helpful Report

Posted 3 months ago

“Good price for a quality item.”

Helpful Report

Posted 3 months ago

“Very helpful and friendly.”

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Posted 3 months ago

“Under exceptional circumstances, these guys really came through for me. I was in a tough spot and they did everything they could to help. If you need support, reach out to them. They genuinely care and will go above and beyond.”

Helpful Report

Posted 3 months ago

“Campfire Cycling is so good it makes me want to live in Tucson! Thank you for a great deal on a great bike.”

Helpful Report

Posted 3 months ago

“Great prices, rapid shipping, friendly professional communication, whats not to love. Great shop.”

Helpful Report

Posted 3 months ago

“Arrived in Tuscan for a month long stay. My Mnt. Bike had a punctured tire sidewall that was non repairable. I called close by bike shops but they could not help me for a week. I was able to come right into Campfire the shop and they had me riding later the same day. Yea Campfire !”

Helpful Report

Posted 3 months ago

“Great experience working with Campfire.....my 6th trip their and everyone about as delightful as you can expect. *Positive and eager to help *Dropped everything to troubleshoot my bike *Fixed the problem *Relevant Advice *Toby and Jacob top notch mechanics”

Helpful Report

Posted 3 months ago

“Awesome company, super responsive, friendly,on top of things. I will definitely order bike stuff from them again!”

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Posted 3 months ago

“I love that we can schedule our bike tune ups and they are done the same day when we plan ahead. We can keep riding!”

Helpful Report

Posted 3 months ago

CampfireCycling.com is rated 4.9 based on 1,563 reviews