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Canvaschamp Reviews
3.2
Rating
23
Reviews
57
%
of reviewers recommend
Canvaschamp
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Canvaschamp
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"In two orders in March I spent, $491.99 first and then $ 236.04. The first order was good, reason because I placed a second one. In this order, the big canvas was printed with a wrong temperature, too warm. In addition, another two canvas were built bad, mixing the color border with the edges of the pictures. I contacted customer service a week ago and they asked me a pic of the wrong canvas. I sent it, and then, customer service asked me a \"picture\" of the wrong canvas in JPG to upload and reprint it. After that, I replied with my concern to decrease the quality of my canvas using a picture of the canvas instead a new file in high quality to avoid the problem again. After that, they the stop to respond, ignoring totally my request. We receive what we pay. Low quality finish and lack of customer service. Do not waiste your time and money if you want a quality job. I DO NOT RECOMMEND THIS WEBSITE."
Anonymous
"In two orders in March I spent, $491.99 first and then $ 236.04. The first order was good, reason because I placed a second one. In this order, the big canvas was printed with a wrong temperature, too warm. In addition, another two canvas were built bad, mixing the color border with the edges of the pictures. I contacted customer service a week ago and they asked me a pic of the wrong canvas. I sent it, and then, customer service asked me a \"picture\" of the wrong canvas in JPG to upload and reprint it. After that, I replied with my concern to decrease the quality of my canvas using a picture of the canvas instead a new file in high quality to avoid the problem again. After that, they the stop to respond, ignoring totally my request. We receive what we pay. Low quality finish and lack of customer service. Do not waiste your time and money if you want a quality job. I DO NOT RECOMMEND THIS WEBSITE."
Anonymous
"In two orders in March I spent, $491.99 first and then $ 236.04. The first order was good, reason because I placed a second one. In this order, the big canvas was printed with a wrong temperature, too warm. In addition, another two canvas were built bad, mixing the color border with the edges of the pictures. I contacted customer service a week ago and they asked me a pic of the wrong canvas. I sent it, and then, customer service asked me a \"picture\" of the wrong canvas in JPG to upload and reprint it. After that, I replied with my concern to decrease the quality of my canvas using a picture of the canvas instead a new file in high quality to avoid the problem again. After that, they the stop to respond, ignoring totally my request. We receive what we pay. Low quality finish and lack of customer service. Do not waiste your time and money if you want a quality job. I DO NOT RECOMMEND THIS WEBSITE."
Anonymous
"Ordered custom playing cards, their website allowed me to upload individual images as the product faces. At no point was it shown in preview images that I would be receiving a generic card face. $59 later and I have two useless decks of cards where the back displays a card value and so does the front. On raising a claim & attempting to sort it out with the company and they couldn't care less and continue to try and justify their position. There are way too many print businesses out there to mess around with a company like this that supplies faulty product and has contempt for their customers."
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01/01/2019
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Canvaschamp
is rated
3.2
based on
23
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