Canvaschamp Reviews

Name: Canvaschamp
Rating: 3.96

4.0 Rating 472 Reviews

71 %

of reviewers recommend Canvaschamp

Company Reviews

Metrics

4.0

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email

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Canvaschamp 5 star review on 22nd February 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order mid September and never received it. I called cs 4 times and no one answered, when I finally reached someone she stated it was in production. I informed her that I called a week ago and you stated it was in production and it’s been 3 weeks since I placed my order. Long story short I cx my order because nothing she was saying was adding up.”

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Posted 1 month ago

“I still have no idea what the quality will look like since they missed the original shipping date. I called and they told me to wait two more weeks. At this rate, I will be lucky to get it before the event. I sincerely hope that the quality is good. If not, I will have to run out and get something else for this event, if the item arrives in the "new" two week period. I have to say I am quite disappointed. I was also bewildered that they tell me this, then ask for a review. What did they think I would say??”

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Posted 1 month ago

“I ordered a custom framed print from CanvasChamp (order #UK178945709102) at 90 x 85 cm (H x W). What arrived was 103 x 108 cm, which is nowhere near what I ordered. The quality is poor as well. The print isn't mounted flat. It's bubbling and rippling behind the glazing, with dozens of raised blisters and creases across the image. The whole sky area is covered in them, and you can see them from across the room. It looks cheap and badly finished, and nobody should have sent it out. I opened a support ticket on 23 September 2026 with the ordered and delivered sizes. I had no reply, so I opened a second ticket on 26 September. Both tickets are still open and nobody has responded to either. So I have a frame in the wrong size, a defective print and a company that won't reply. I'm now disputing the payment with my card provider. I'd strongly advise against buying from CanvasChamp, especially anything made to measure. If something goes wrong, don't expect them to help.”

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Posted 1 month ago

“⭐ Very disappointing experience – multiple issues with a AUD 473 order I’m extremely disappointed with my experience with CanvasChamp. I placed an order worth AUD 473, and unfortunately, I have experienced multiple issues with both the order fulfilment and product quality. Firstly, the initial shipment from Gujarat, India was incomplete, with items missing from the delivery. It appears that there was insufficient checking of the order before it was shipped. The acrylic print also arrived damaged. After this issue was addressed, I experienced another serious problem with the same product. After being properly installed and hanging for only around one month, the mounting board detached from the back of the acrylic panel, causing the print to fall from the wall. I contacted CanvasChamp, provided photos of the mounting failure and explained the situation. Despite the product failing after such a short period, I was initially offered only a 10% refund, which was later increased to 30%. I do not believe a partial refund is an appropriate resolution for a product that has failed in this way. This is also the second time I have had to contact CanvasChamp regarding product quality, which has significantly reduced my confidence in their quality control. What is particularly concerning is that the products were shipped internationally from Gujarat, India, and based on my experience, I question whether adequate quality and order checks were carried out before dispatch. I have photographs documenting the incomplete shipment, damaged product and mounting failure, and I am happy to provide them if required. For an order worth AUD 473, I expected much better quality control, order accuracy and customer service. Unfortunately, based on my experience, I cannot recommend CanvasChamp and would think very carefully before placing another order with them.”

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Posted 2 months ago

“The design on the umbrella panels were off, which messed up my design. The rivet/eyelet to keep the umbrella closed would not snap at all and was put on the wrong way. I'm glad that I ordered it as a sample because I was really dissatisfied.”

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Posted 4 months ago

“They sent me a canvas print that was not the size I ordered. Their excuse is that their prints are handmade. Apparently the people making them don't know how to measure. They refused to give me a refund.”

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Posted 6 months ago

“My 30x30 is unpresentable. I see lines of the printing. The acrylic had imperfections on the top, the color grade was nothing close to what i approved (despite paying extra for it), and even though i specifically emailed to ask if my image would hold up in a 30x30 - it didn’t. A disappointing experience unfortunately.”

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Posted 6 months ago

“The was terrible almost like it was printed backwards and was entirety too dark total waste of money.”

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Posted 6 months ago

“paid to have it arrive on March 25th for a 3 year olds birthday party. April 2nd and still waiting for it????”

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Posted 7 months ago

“the picture came and it was terrible quality. i would like to demand a refund”

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Posted 7 months ago

“If there were 0 stars, I would give them that. Worst service and product. I ordered a bobble head, and it was absolutely disgusting. It did not match the picture I provided, and the quality was awful. It arrived more than a month late, there were no updates provided. I had to reach out to customer care every other day to find out the status. If the quality were good and the bobblehead matched the photo I provided, I would have forgotten about the delivery delay, but the quality is simply awful. I would not recommend this company to anyone.”

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Posted 7 months ago

“You haven’t even completed production yet and I get a delivery confirmation notice. Estimated delivery was 3/2, it’s 3/6 and I get no information or status from you except and errant delivery confirmation follow up. Come on, historically you’ve been way than this. Poor performance and communication.”

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Posted 8 months ago

“Awful. I ordered a 14" x 11" canvas print on February 12, 2026, at 12:33 PM, and they said it would be delivered via Standard shipping (Estimated Delivery: Monday, February 23, 2026). I called the number on their website, and the person said it should be delivered within “24 to 48 hours”… Really? that was last week...Wow. Well… today is Monday, March 2nd of 2026, and it still isn’t here. I went to their website to check the status of my order, and it still says “In Production”… really??? Wow. They haven’t even sent a note to apologize or explain why it’s taking so long. Nothing. I called the number on their website, and the person said it should be delivered within “24 to 48 hours”… Really? that was last week...Wow. I had to apologize to the person this gift was meant for. I’m glad I didn’t go ahead and order a major artwork printing job with them — I would be hitting my head against the wall by now! No more. Never again, CANVA CHAMP. You should not promise business deals & delivery dates that you simply cannot meet.”

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Posted 8 months ago

“Didn’t receive my order. Or tracking.”

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Posted 8 months ago

“When the canvas was delivered, the wording on it was replaced with Chinese lettering.”

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Posted 8 months ago

“The order was incomplete and took 5 weeks longer that the estimated delivery day, but when I actually received the complete order it was HUGE disappointment. My first 4 bobbleheads arrived on time and were great the next 3 boobleheads that arrived 2 weeks later, were not even finished painting, but the painting looked like a 2nd grade color contest. The eyes, lips and face were incomplete and sloppy - so so bad, part of the leg wasn't even painted. The kids with a full head of long hair looked like he had a buzz cut and receding hair line. I would NOT recommend this company. I can not use the 3 bobbleheads that were sent to me for my senior boys, I have to have these redone be another company...I can't afford or trust these guys to make it right. I called and each time I talked to someone they told me they would call. me back, but I never got a call back and this is completely unacceptable.”

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Posted 8 months ago

“My order was received 5 days late and I paid for express delivery.”

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Posted 8 months ago

“This by far has been the worst experience I ever had as a client. My order did not only come very late after many attempts to cancel. I asked them to cancel the shipment, whey said they would by chat and send me a refund that they never did. Instead they sent me a bubble head totaaly ugly, very different than what I asked for and very different than what they offer online. The item was supposed to be custom-made bubble heads looks nothing like the photo that I sent, it has no definition. Looks like a Play-Doh doll that a three year-old made. I’ve been contacting them several times online and they have been disrespectful with promises and keeping me waiting literally offering .10 cents refund. On the photos here, you can see the well defined ones from their website, and you’ll be able to tell which one they sent me.. DO NOT BUY FROM THEM. NOT WORTH IT!”

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Posted 9 months ago

“Be very wary of placing an order with them. I placed an order for a Christmas present on 11/7/25. Just received my custom couple bobble head, on 01/21/26. The paint is still wet, my husband has thumb missing, and it looks awful, not anything like us. I paid a good amount of money, for something that will going in the garbage. Very unhappy.”

Canvaschamp 1 star review on 22nd January 2026

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Posted 9 months ago

“Ordered several canvas prints for a birthday. Product never showed up when promised. Spoke to customer service & told it was a "production problem". What a disappointment & waste of time. Currently disputing charge with my credit card company. I went to a competitor. I will never recommend this business to anyone!”

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Posted 9 months ago

Canvaschamp is rated 4.0 based on 472 reviews