Capitec Bank Reviews

1.9 Rating 319 Reviews

22 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

1.9

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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Customer Service

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How quickly does Capitec Bank resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 35% of reviewers feedback is Capitec Bank takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

72.09%

Industry Average

“ Awesome service from Monica Mahlangu, Delmas branch she is super cool. I was opening a business account she told me that was her first time open a business account for a client, but wow she was really amazing her service is excellent. Thank you Monica you're the best👌 ”

- Anonymous

“ What a professional client care service provided by Siziwe, the language used, the tone, the product knowledge the skill to resolve a problem let alone understanding the dynamics of the issue and letting me know upfront and how best can it be resolved in the event. ”

- Hlehle Mazwi

“ Go to google and Do your research about blockchain ledgers and consult Rustik Cyber Hack Service for crypto recovery assistance. ”

- Cheri Wellings

Capitec Bank Reviews

Customer Service - Good