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Care Club Reviews

5.0 Rating 670 Reviews
100 %
of reviewers recommend Care Club
5.0
Based on 670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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Phone:

0333 241 2686

Email:

reachout@careclub.co.uk

Location:

Park House, Bristol Road South, Rednal
Birmingham
B45 9RH

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Anonymous
Anonymous  // 01/01/2019
I provided Abi with £75 for work to my uncle’s property. He never came to Complete the work and has stolen £75. I contacted him many times.
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Posted 3 hours ago
Subscription trap They don't tell you that the contract renews after 12 months But they renew it anyway and try take you to court if you don't like it Very diseatful Stay away from them
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Posted 9 months ago
we had a small leak in the bathroom from the fitted WC so called Care Club and explained the situation. As this was only a small leak we did not need immediate attention and booked an appointment for following day. Engineer rang before attending , came out, leak fixed, happy wife. First class service and well worth the monthly fee.
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Posted 1 year ago
Well my first time to use care club and the engineer came and said I need whole new shower ? Well it was not getting hot and every time a plumber came he changed the cartridge which I keep spares in case this happens. He refused to change it saying it will only last a year well a year is better than just leaving ? Refused to return when asked by the office? I was told to get my own plumber as he wasn't going to return. Shocking treatment
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Posted 1 year ago
Customer support and plumber both great.Very good advice and very supportive
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Posted 2 years ago
Excellent customer service qualities. He was very efficient and knowledgeable. 1st Class! Thank you.
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Posted 2 years ago
We’re very happy. Super nice guy and really helpful. Sorted the problem for us. Would highly recommend
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Posted 2 years ago
Michael did a great job. He arrived on time and replaced the part in the boiler. He performed the service and left the house clean and tidy. Regards Philip
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Posted 2 years ago
As ever, excellent service. I called on Sunday morning and plumber was here within the hour. I would ignore any negative reviews as I have used this service at least 8 times, with excellent communication and repairs.
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Posted 2 years ago
Very easy service and no waiting time for job to be done a pleasant engineer
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Posted 2 years ago
Very efficient friendly and helpful top engineer job done done perfectly more than happy 😊
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Posted 2 years ago
Excellent Plumer from Gray Water. Quietly efficient. Explained everything. Gave me great confidence in him.
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Posted 2 years ago
The plumber Phil was brilliant, he called and said he would arrive in 10 minutes, he was friendly, helpful and efficiant and he the problem solved in a short time. Thanks.
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Posted 2 years ago
Abi, the engineer, was absolutely brilliant. He attended my flat and his timing worked around my tenant’s availability. I was impressed that he called me to update me as to his movements and that he was 15 minutes away. I was able to pass this on to my tenant. He called me again when he was there. He was very friendly. The job was completed satisfactorily. I’m very happy. Thanks Rightio!
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Posted 2 years ago
Having been given a date of two days which was acceptable, i was impressed that i was contacted ten minutes later to inform me an engineer would be at my house within the hour. Excellent service.
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Posted 2 years ago
The engineer rang me to let me know when he would be arriving, he was very friendly and helpful, he explained what the problem was and told what he would be doing, he was very good at his job and had excellent customer care
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Posted 2 years ago
The engineer was very helpful and obliging. He told me what he had done and how he managed to service my boiler. The engineer said he had cleaned out the burner filter and made sure that the central heating was working properly and efficiently. Thank you.
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Posted 2 years ago
Within two hours of my ‘phone call, the Engineer arrived. He quickly ascertained what the problem was, which meant that we now have heating.
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Posted 2 years ago
Tidy worker just a shame that the part took so long but I am glad that I am part of this company through insurance, people buy insurance you won't go wrong.
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Posted 2 years ago
Very friendly and knowledgeable engineer would recommend highly ,very satisfied cheers
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Posted 2 years ago
Care Club is rated 5.0 based on 670 reviews