Carethy Reviews

1.4 Rating 1,027 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,027 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Carethy deliver? How long does Carethy take to deliver? Does Carethy deliver on time? How is accuracy and good condition of items delivered by Carethy?

Returns

Customer Service

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How quickly does Carethy resolve customer queries?

Helpful Report

(4 years ago)

Greater than 62% of reviewers feedback is Carethy takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

57.98%

Industry Average

“ I ordered makeup nearly 3 months ago and it still has not arrived. I have contacted the company Carethy and the courier and I have received no reply from either. I am terrible disappointed with this service. ”

- Emma

“ Order PHA-CH-210306223105eb8 PHA-CH-210314223053805 This company/website deserves negative stars. Completely unreliable! I'm still waiting for delivery and for a refund for unavailable items. I'm wondering if this will be delivered at all as I have not received any response from their "customer service"! To be avoided! A month after my purchase and endless emails, claims, headaches and cancellations, I still have not received any products or refund!!!!!!! ”

- Anonymous

“ order number - PHA-IE-210121114546acc its a SCAM - ordered a product on the 21st of January. Still have not received anything and keep going in circles via email. they are not helpful what's so ever and they hardly give any information given on my package. NEVER order from here. will be contacting the fraud service if nothing arrives in the next week. ”

- anonymous

Carethy Reviews

Customer Service - Average