“I've been calling your customer service all day and left 4 messages with no response. You responded to me about my order that I did not receive telling me to call the 708-613-2452. Well I did call and your customer service sucks.
I placed an order on May 23rd and you said it was delivered on June 4th, we'll it wasn't and that means there are 200 checks out the with my bank information on them. When I orderedfrom you I had 25 checks left , its now July 7th and I am all out of checks. This is a piss poor way of doing business, telling someone to customer service and not answer the phone and not return calls. Either sending me my checks OVERNIGHT or return my money. There are plenty of check company's out , believe me I know because I vetted them all before choosing your company. Obviously I made a poor choice!!”
Hello Dennis,
Thank you for taking the time to leave a review. I've reviewed your order and the tracking on it shows that it was delivered on June 4th, 2025 at 4:19pm In/At Mailbox. If you still haven't received them please let us know right away and we will send a new batch to you. If you have any questions or concerns, please do not hesitate to reach out to our Customer Service Department. We are in office M-F from 8:30AM-5:00PM CST. We can be reached at 708-613-2452 Option 1.
Thank you,
Carousel Checks
Hello Laura,
Thank you for taking the time to leave a review. I reviewed your order and it looks like one of our supervisors reached out immediately to remedy the issue. It looks like you needed Top Laser checks but accidently ordered Middle Laser checks. I do see we refunded your entire order to remedy the situation. If you have any questions or concerns, please do not hesitate to reach out to our Customer Service Department. We are in office M-F from 8:30AM-5:00PM CST. We can be reached at 708-613-2452 Option 1.
Thank you,
Carousel Checks
