“I was assigned carpenters solicitors through my insurers to handle a personal injury claim due to a road traffic collision that happened Nov 24. I cannot fault the service provided to me by Ryan McIntyre based in the Scottish offices. He was friendly and understanding. Although there would be many weeks at a time without word (these things take time) as soon as Ryan knew anything further he was always in touch promptly. The process consisted of gathering evidence. attending a medical examination and attending physio sessions. After negotiations my claim completed in 5 & 1/2 months, payment being received 13 days after settlement was agreed. I was very happy with how my case was handled and cannot thank Ryan enough for his help acting on behalf of me.”
“Ref : SOU0631/62030
I’ve had my claim on going since 2023 and not much luck and I was starting to lose my head in it all I’ve spent months waiting for a response to even find out who their insurer was and there was no urgency at all and thankfully I got through to a nice young man named bilal who took my rant and let me get it all out and then proceeded to do anything he can to help even though he ain’t my claim handler I really appreciate him helping me and giving me some confidence that something is going to
Happen”
“Ref: SOU0256/64280
Avoid Carpenters Claims at All Costs. It has been years since my claim was submitted. Despite countless attempts to contact them, I have had no correspondence whatsoever—no updates, no explanations, nothing.
Carpenters Claims have shown zero urgency or professionalism in handling my case and at this point, I am just being ignored. If you’re thinking of using them, I would advise against.”
“I would like to leave a review for Thomas Sutherland who has been acting as my Solicitor on a case for me and I truly can’t thank him for the support he has provided me, he has explained everything in great detail in a way that I can understand also rather than just emailing me he took time to call me which made me feel better due to having vision impairment many thanks again”
“Carpenters provided excellent legal advice and services to me on my motorcycle accident claim. Sandra was very thorough and professional throughout and the claim was brought to a successful conclusion.”
“I have recently been represented by carpenters in court. I have only positive comments to make about them. From Samantha McNeice who guided me through each step with the utmost professionalism and kept me updated and informed frequently, to the most amazing barrister who represented me in court. I would highly recommend them to any future clients. A definite 5 Star.”
