carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Number plates look quite good though delivery was painfully slow, think its the delivery company they use Royal Mail are much faster, also the slogan underneath the number was nothing like I asked for, it appeared to be just a jumble of letters and numbers, so slightly disappointed,”

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Posted 1 year ago

“Got to say rather disappointed. Plates were fine but the fixing kit was missing screws and black finishing caps”

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Posted 1 year ago

“Ordered a set 4D plates 2 years ago and one of the digits has fallen off so I ordered a set of gel plates which have been delivered despite using EVRI as the courier, I then read on the website that all plates come with a 3 year guarantee, however it seems that even though a digit has fallen off manufacturing defects are only covered for the first 12 months, so the next 24 months only guarantee the plates against being noisy or suffering from damp or possibly self combusting, I can't quite think what else could go wrong with a number plate that isn't a manufacturing defect and there customer services don't have an answer either, so buyer beware and look for a supplier that honours the warranty advertised, I for sure won't be back.”

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Posted 1 year ago

“Very slow delivery gave up on them”

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Posted 1 year ago

“Slow delivery even though I paid for express delivery. Poor quality the black letters are two different colours.”

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Posted 1 year ago

“Purchased Gel Plate which was really nice quality, however aftersales communication is poor. I have emailed and called regarding my order countless times and cannot get a response.”

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Posted 1 year ago

“Took far too long to arrive...even though they quoted next day delivery. Requtested an invoice and didnt receive one”

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Posted 1 year ago

“Easy to order, great pricing. But plates never received.”

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Posted 1 year ago

“Number plates were excellent but even after paying for Express Delivery it took 4 days to have the plates delivered - Disappointing to say the least and especially when it is impossible to contact Car Plates Direct to complain!! The delivery company "Evri" continue with poor delivery performance and lack of credable delivery information - Avoid using them!!!”

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Posted 1 year ago

“Can't fault the actual number plates, however your customer service is dreadful, I messaged twice about paying 9.99 for so called "express delivery" and not receiving my plates for 5 days! Not acceptable in this day in age! For this reason I wouldn't use again.”

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Posted 1 year ago

“I ordered the car plates and i was informed that they would be despatched immediately and would be delivered the following day, but it took four days before they were delivered !”

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Posted 1 year ago

“Only 1 plate sent, ordered 2. E-mailed requesting the front plate to be sent & no response, only an e-mail requesting a review. That’s my review!!”

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Posted 1 year ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews