carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.35

4.4 Rating 1,333 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy build process with lots of options and plate quality as expected but website very misleading saying 'Free tracked delivery on all orders. Most orders dispatched same day and arrive next working day.' which is not the case as delivery is added at checkout. Evri said delivery would be Thursday- the plates eventually arrived in Saturday (no surprises with Evri keeping their poor reputation upheld). When flagged, the company did refund the P&P costs. Also the FAQ's imply fixings are included saying 'Using the sticky pads provided in the kit' and also 'Step 4 – Using the supplied fitting screws' - which is not the case.”

Helpful Report

Posted 3 hours ago

“Can't comment on the plate, ordered it a week ago and hasn't arrived. Annoyed as paid for speedy Delivery.”

Helpful Report

Posted 6 days ago

“The price and quality of the rear number plate was fine, I paid extra for express deivery, and it said on screen same day dispatch, it took a week to arrive !!!”

Helpful Report

Posted 1 month ago

“Ordered plates on a Sunday and paid extra for express delivery. Currently a week in and no plates. Have sold the car and removed the private plate, will probably need to buy more plates so i can get rid of the car. Very frustrating.”

Helpful Report

Posted 1 month ago

“Arrived quickly Ordered 3 d plates and numbers fell off plate in sun”

Helpful Report

Posted 1 month ago

“I’ve requested two times for a receipt. And had no response. If you are going to ask for reviews, please have your house in order.”

Helpful Report

Posted 2 months ago

“I PAID EXTRA FOR NEXT DAY DFELIVERY BUT PLATES TOOK SEVEN DAYS TO ARRIVE (Evri delivery.) REFUND PLEASE.”

Helpful Report

Posted 2 months ago

“very slow delivery..... paid for express and ended up buying another plate before this one arrived...”

Helpful Report

Posted 2 months ago

“plates have yet not arrived”

Helpful Report

Posted 2 months ago

“The score is for my overall experience dealing with Carplatesdirect. The plates I received were exactly as I wanted & delivered in a very timely manner. Score for this 5/5. From this perspective I would definetly use Carplatesdirect again. The customer service aspect was very poor. I must have called the number on the website a dozen times, always going to voicemail, where I left numerous messages. I emailed a dozen or so times as well, and although I got a couple of responses back, it did not address my issue & the question I had, hence the score of 2/5. if the customer services improves in the future, I will certainly use Carplatesdirect again.”

Helpful Report

Posted 4 months ago

“Plates not very well made, took a few days to arrive. Emailed with photos of plates to show why I thought they were not very good, not had a reply. Won’t be buying from here again.”

Helpful Report

Posted 5 months ago

“Orderred rear plate over a week ago , not received , no answer to emails requesting information”

Helpful Report

Posted 6 months ago

“The plate received was very disappointed. The yellow plate came in gold and the white plate came blue, therefore I can't use any of them...”

Helpful Report

Posted 6 months ago

“Ordered and received within 2 days brilliant but ordered more same plate but bigger paid for express delivery and after a week still not received them tried emailing and chat bot no reply impossible to get in contact with them so who knows wots happened to them 😡😡”

Helpful Report

Posted 8 months ago

“I still haven’t received my plates and there isn’t a easy way of contacting you which is disappointing”

Helpful Report

Posted 8 months ago

“Ordered from here previously so ordered again - fast delivery however a random hole was already drilled into the rear plate. I’d made the change on DVLA website and insurance before I opened the box and saw the plates, so I’ve had no choice but to use them. Not impressed.”

Helpful Report

Posted 8 months ago

“Used this supplier as web site looked professional and offered express delivery.48 hr delivery,I waited 5 days after paying £10 for express delivery. Personally just go to your local plate supplier and collect instantly for half the price.”

Helpful Report

Posted 8 months ago

“Well as I have been asked to review when I haven’t received them yet is tricky. Ordered last Wednesday and it’s now nearly a week and they still haven’t arrived!!”

Helpful Report

Posted 8 months ago

“I placed an order with an express deliver within 48 hours, it took 1 week to deliver my order. Will not be using them again”

Helpful Report

Posted 8 months ago

“Whilst the new plate appears to have been manufactured quickly, it was lost by Evri. Nobody answered the phone at Plates Direct which was frustrating. An E mail was eventually answered and a replacement plate was delivered 13 days after the original order.”

Helpful Report

Posted 9 months ago

carplatesdirect.com is rated 4.4 based on 1,333 reviews