Login
Start Free Trial Are you a business? Click Here

carplatesdirect.com Reviews

4.5 Rating 875 Reviews
86 %
of reviewers recommend carplatesdirect.com

Write Your review

havent recieved it
Helpful Report
Posted 3 days ago
Plates arrived in a package that had been opened. I had purchased the 4d number plates. The lettering and numbers had been snapped off the yellow number plate rendering them useless. Not saying that this was a fault of the manufacturer but obviously they should reconsider who the choose for their courier service. Evri have always been poor with any deliveries I've had from them.
Helpful Report
Posted 1 week ago
Ordered plates on 18th Nov, now 27th and no delivery. Emailed Carplatesdirect twice with no reply Tried contacting by phone and no one answers
Helpful Report
Posted 1 week ago
Did not receive the plates, they dont respond to online chat, emails or phone calls! The only way to get round this problem is to make a claim through Barclaycard Do NOT use.
Helpful Report
Posted 1 week ago
Not impressed Ordered 19.11.2025 - paid extra for express delivery It is now 26.11.2025 - no plates as yet Lorry driving around in London without a front plate
Helpful Report
Posted 1 week ago
Still awaiting my number over a week later. No communication from seller and they haven’t bothered to answer numerous emails I have sent asking the whereabouts of my order. Terrible customer service.
Helpful Report
Posted 1 week ago
The plates never arrived! I have tried to contact carplates direct but there is no contact details! Do not use this company
Helpful Report
Posted 1 week ago
This item has not been delivered yet 9 days after being ordered on express delivery. There has been no response from your customer services after I emailed last week. You do not answer the phone. The delivery company said they had the parcel but can't now find it. Their customer services have at least responded. Shockingly poor service. Don't use this company.
Helpful Report
Posted 1 week ago
Not Delivered
Helpful Report
Posted 2 weeks ago
Ordered some plates on 8/11, still havent received and current date is 21/11. I didnt even get a tracking email even though I got the priority delivery and still nothing. Do not recommend
Helpful Report
Posted 2 weeks ago
Had a problem with delivery. Very slow responses. Unhelpful as it stands
Helpful Report
Posted 3 weeks ago
Apologies for the low rating but I’ve emailed you about the quality of the plates I’ve recieved as they are not as I expected and appear to be gel stickers attached to a plate not gel moulded.
Helpful Report
Posted 3 weeks ago
I'll review when my emails are answered about you messing up my number plates
Helpful Report
Posted 3 weeks ago
They sent the wrong plates, also ignored the option to hold the order, despite being on the paperwork, iginred 3 emails requesting the correct plates & haven;t replied yet to my left message.
Helpful Report
Posted 4 weeks ago
The plates that you sent me were totally wrong . I asked for show plates and gave you the exact spaces between the letters/numbers , which I took a picture of before confirming . You sent plates having no spaces what so ever . I have sent an E-mail showing the two photo's with no reply....Richard.
Helpful Report
Posted 1 month ago
AVOID! Their 'same day dispatch' claim is lies, I paid £9.99 for this service and 48 hours later the plates still hadn't arrived. They denied even offering that service, so I sent them 8 screenshots confirming their advertised same day dispatch false promise!! Funnily enough I didn't hear from them again.
Helpful Report
Posted 1 month ago
Supplied illegal plates, stupid ordering system defaults to this choice and you have no idea until they turn up ....won't even return my email complaint......go somewhere else......they also didn't ask for copy of v5 which is illegal as well.
Helpful Report
Posted 1 month ago
Ordered the plates a week ago on express delivery and still not arrived. Can't get through to their customer service team by phone. Received an email apologising for the delay, due to the long bank holiday ( didn't realise there was one in October!) and they would follow up with the freight company. Appalling customer service.
Helpful Report
Posted 1 month ago
I received 2 number plates. Both were for a motorcycle although I ordered 2 plates for a car. Both registrations were different and not even the registration that I paid for! I have tried to ring the company several times and left messages but have not received a reply. I have also sent emails but not received a reply. Looks like this company is no longer in business so do not buy from them.
Helpful Report
Posted 1 month ago
I have NOT recieved the plates.
Helpful Report
Posted 2 months ago
carplatesdirect.com is rated 4.5 based on 875 reviews