carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.35

4.4 Rating 1,333 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carplatesdirect have not supplied me with the plates I ordered , I have been told they have been delivered but they have not . I do not even have an invoice , they did not send me one . But ! they have sent me an email to ask for a review!!!! What a rubbish service , no plates , no invoice and £64 OUT OF POCKET .”

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Posted 6 months ago

“Still haven’t received the plates. Emails about delayed delivery, then no one home, then could find the address. Have had to order elsewhere,”

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Posted 6 months ago

“Writing a review as carplatesdirect emailed and asked me to. I can't comment on the quality of the product as I haven't recieved it. Ordered over a week ago and paid extra for express delivery so the order would be delivered next day. Unfortunately express delivery was entrusted to Evri. Tracking information initially showed the parcel in transit, then delayed (no reason given). A redelivery was attempted a couple of days later which according to the tracking information was successful. However, the delivery was not successful and the proof of delivery showed the item being put through a letter box at the wrong address. Given my neighbour is currently away, I've not yet been able to get hold of the item. I would not recommend paying extra for 'express' delivery, which is quite the reverse.”

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Posted 6 months ago

“Don't bother wasting your mony, I ordered three plates but never recieved them”

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Posted 6 months ago

“Absolute rubbish in this once and only experience...CPD had processed my order incorrectly, sending me the wrong plates. Once the mistake was identified and notified back to them, the delivery address entered by them for redelivery of the new plates appears to have also been inputted incorrectly resullting in my new plates now being returned to sender; i am still without my order from order date 23/01/26”

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Posted 6 months ago

“I ordered a legal set of plates with the rear one being oversized, but there is no BS mark in the bottom right hand corner. The front one did, but equally it had a chunk out the bottom of it, looked like it had been trimmed with a knife. No response from any emails.”

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Posted 7 months ago

“These were spose to be delivered 2nd Jan, still not received. Sent numerous messages but no reply, stay clear of this company.”

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Posted 7 months ago

“My plates never arrived properly because you used evri to send them”

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Posted 7 months ago

“Ordered plates 19/12/25 Dispatched 22/12/25 Still no sign 06/01/26 No contact no update Terrible service”

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Posted 7 months ago

“Still waiting on delivery by Ervi. Was meant to be delivered last week, had an email yesterday saying will be between 5pm and 7pm and then got another email straight after saying there will be a delay. SOrry wont be using you again while you continue to use Ervi. Last set got left at my business address outside for anyone to steal, so had this time go to my home and this time no delivery at all as of yet. Shame as I have used you many times.”

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Posted 7 months ago

“Squint cut alomg bottom of plate Plates not centered correctly different Spacings top and bottom Corner very roughly cut . Sent feedback to company No reply”

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Posted 7 months ago

“Not here yet”

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Posted 7 months ago

“Im not happy im afraid 😔 I ordered a number plate on the 23rd December as my car is due for a re-test on its mot on the 30th December and it still hasn't arrived, so im going to have to get another number plate from somewhere else. I would like a full refund please”

Helpful Report

Posted 7 months ago

“I’ve sent you many emails and no response Never received items or even an email stating the order was placed. Money has been removed from my PayPal account, but there is no traceability of the item that I placed. I have requested to receive my money back, but still no response. I had to order elsewhere due to no feedback or product received.”

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Posted 7 months ago

“Still not received my plates”

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Posted 7 months ago

“I paid extra £9.99 for a next day delivery and it’s been a week and they still haven’t arrived!!”

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Posted 8 months ago

“No fixing kit supplied and despite 3 emails no reply!”

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Posted 8 months ago

“Numerous emails/messages sent over past week and havent responded to any”

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Posted 8 months ago

“Very disappointed ordered on Monday priority order arrived the following Saturday at 6 o'clock carriers were useless would not use this company again”

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Posted 8 months ago

“plates arrived.they are not road legal.phoned four times no call back.emailed twice no response what do i do next ? no legal markings on the plates”

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Posted 8 months ago

carplatesdirect.com is rated 4.4 based on 1,333 reviews