carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve sent you many emails and no response Never received items or even an email stating the order was placed. Money has been removed from my PayPal account, but there is no traceability of the item that I placed. I have requested to receive my money back, but still no response. I had to order elsewhere due to no feedback or product received.”

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Posted 6 months ago

“Still not received my plates”

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Posted 6 months ago

“I paid extra £9.99 for a next day delivery and it’s been a week and they still haven’t arrived!!”

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Posted 6 months ago

“No fixing kit supplied and despite 3 emails no reply!”

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Posted 6 months ago

“Numerous emails/messages sent over past week and havent responded to any”

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Posted 6 months ago

“Very disappointed ordered on Monday priority order arrived the following Saturday at 6 o'clock carriers were useless would not use this company again”

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Posted 6 months ago

“plates arrived.they are not road legal.phoned four times no call back.emailed twice no response what do i do next ? no legal markings on the plates”

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Posted 6 months ago

“havent recieved it”

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Posted 7 months ago

“Plates arrived in a package that had been opened. I had purchased the 4d number plates. The lettering and numbers had been snapped off the yellow number plate rendering them useless. Not saying that this was a fault of the manufacturer but obviously they should reconsider who the choose for their courier service. Evri have always been poor with any deliveries I've had from them.”

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Posted 7 months ago

“Ordered plates on 18th Nov, now 27th and no delivery. Emailed Carplatesdirect twice with no reply Tried contacting by phone and no one answers”

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Posted 7 months ago

“Did not receive the plates, they dont respond to online chat, emails or phone calls! The only way to get round this problem is to make a claim through Barclaycard Do NOT use.”

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Posted 7 months ago

“Not impressed Ordered 19.11.2025 - paid extra for express delivery It is now 26.11.2025 - no plates as yet Lorry driving around in London without a front plate”

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Posted 7 months ago

“Still awaiting my number over a week later. No communication from seller and they haven’t bothered to answer numerous emails I have sent asking the whereabouts of my order. Terrible customer service.”

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Posted 7 months ago

“The plates never arrived! I have tried to contact carplates direct but there is no contact details! Do not use this company”

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Posted 7 months ago

“This item has not been delivered yet 9 days after being ordered on express delivery. There has been no response from your customer services after I emailed last week. You do not answer the phone. The delivery company said they had the parcel but can't now find it. Their customer services have at least responded. Shockingly poor service. Don't use this company.”

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Posted 7 months ago

“Not Delivered”

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Posted 7 months ago

“Ordered some plates on 8/11, still havent received and current date is 21/11. I didnt even get a tracking email even though I got the priority delivery and still nothing. Do not recommend”

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Posted 7 months ago

“Had a problem with delivery. Very slow responses. Unhelpful as it stands”

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Posted 7 months ago

“Apologies for the low rating but I’ve emailed you about the quality of the plates I’ve recieved as they are not as I expected and appear to be gel stickers attached to a plate not gel moulded.”

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Posted 7 months ago

“I'll review when my emails are answered about you messing up my number plates”

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Posted 7 months ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews