carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.37

4.4 Rating 1,271 Reviews

83 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely incredulous that I get asked to review my purchase when I’ve still not received the goods. Order placed before the 1pm cut off for express delivery, paid the additional cost for express delivery and 4 working days later no sign of my number plate. Just lots of emails telling me it has been manufactured that it gone astray that it’s out for delivery, tracking link does not work so no idea where the plate is or when I might see it. Hands down the poorest shopping experience I’ve ever had.”

Helpful Report

Posted 1 month ago

“Do not trust Car Plates Direct. I have not received my plates. No one returns my tele calls. No response to my email. The TrustPilot rating on Car Plates Direct website is overstated compared to TrustPilot site. DO NOT TRUST OR BUY PLATES FROM CAR PLATES DIRECT.”

Helpful Report

Posted 2 months ago

“I ordered a number plate then immediately cancelled it. I received a message saying that it was okay, the order had been cancelled, and no payment would be taken. However, a payment of £22.85 was taken from my account and despite all my best efforts to contact Car Plates Direct I have not received a refund.”

Helpful Report

Posted 2 months ago

“I am still waiting on my plates being delivered i have emailed and phoned left messages but still had no response i paid for express delivery and am still waiting i will be leaving a review to inform other potential customers about the very poor service i have received”

Helpful Report

Posted 2 months ago

“Not received them yet so you might not want my review at the moment. Not great so far :(”

Helpful Report

Posted 2 months ago

“Plates never arrived and in spite of a number of attempts to contact the company - no response … very disappointing”

Helpful Report

Posted 2 months ago

“Item not received and now not answering emails 👎🏻 Very poor and paid for express delivery”

Helpful Report

Posted 2 months ago

“Delivered wrong plates one was the one I had ordered one was not”

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Posted 2 months ago

“Plates are good, exactly what I wanted but delivery was sooo poor.”

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Posted 2 months ago

“Terrible service. Waited a week for number plate, still not arrived, which delayed the sale of my motorcycle. Wasted soo much time trying to speak to someone at the company and speaking to the useless bot! Sent Numerous e mails with no response to my requests. Eventually e mailed three times now requesting a full refund and am still awaiting a response, no refund. My advice is give this company a wide berth 😞”

Helpful Report

Posted 2 months ago

“Ordered with plenty of notice and provided required docs at same time paid extra for express for next day dispatch, 2 days pass with no mention of dispatch contacted and they agreed to refund due to not being dispatched when paid for and then email regarding manufacture received and plates received days later”

Helpful Report

Posted 2 months ago

“Never returned my calls or email. Still do not have my plates...disgustting service. Takes money and no goods”

Helpful Report

Posted 3 months ago

“I have not received my order............”

Helpful Report

Posted 3 months ago

“Order was not completed as requested and non existent communication to try and resolve the problem. No response”

Helpful Report

Posted 3 months ago

“I ordered a plate on Sunday 8th March and paid for express delivery. Today, Monday 16th March I am still waiting for it.”

Helpful Report

Posted 3 months ago

“Lack of attention to detail / checking paperwork supplied - incorrect number on plate received.”

Helpful Report

Posted 3 months ago

“Should have asked questions before taking payments”

Helpful Report

Posted 3 months ago

“I ordered a car plate and paid for express delivery. The car plate has never arrived. As there is no number to call, I have emailed on several occasions to chase my order and received no response. I am very disappointed because as it stands, I have been ripped off. I would highly recommend to anyone else not to buy from car plates direct.”

Helpful Report

Posted 3 months ago

“Terrible customer service after receiving plates one illegal as has blue tint in it and I was pulled over I have called numerous times and sent a few e mails to get the matter resolved to date NO RESPONSE I am taking further action BEWARE”

Helpful Report

Posted 3 months ago

“Terrible service bought a full set of plates arrived Front ones had a blue tinge to them as i hads already registered the new number i had to use them and i got pulled over looking at a big fine now reported the issue on numerous e mails and tried calling their number NO RESPONSE after 2 days trying now in the throes of going to trading standards BEWARE”

Helpful Report

Posted 3 months ago

carplatesdirect.com is rated 4.4 based on 1,271 reviews