carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Clear website and prompt delivery. However. The rear plate background colour is an 'off' yellow and the front number plate backround colour is not white but a pale green. Note, the website portrays standard yellow or white backgroundsI called carplatesdirect to complain. The telephone answer service directed me to leave my name phone number and order number for a call back but then hung up before I could provide the information. I shall have to complain in writing. Order #2373776D”

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Posted 1 month ago

“Delivery within 48 hrs, website very easy to use and the plates are of a very good quality.”

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Posted 1 month ago

“Easy to order, product exactly as described. However, could make it clearer if any & what documentation is required and in what format is acceptable, or even make it part of the order process rather than what seemed an afterthought after you have paid. Confirmation of receipt would also be appreciated.”

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Posted 2 months ago

“Good quality product recommended”

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Posted 2 months ago

“I am today still waiting for my delivery”

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Posted 2 months ago

“Excellent service, arrived as promised and good quality, easy to order, good web site”

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Posted 2 months ago

“Great quality plates , quick delivery”

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Posted 2 months ago

“Great plates!”

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Posted 2 months ago

“Delivery and manufacture time excellent . Quality of plate not as good as previous set . Some chamfering of the edges would improve appearance and the lettering was not two tone to give 3d effect . Would have been better without the blue background to the flag emblem.”

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Posted 2 months ago

“Chose car plates for quickness as they did express delivery as couldn’t drive the car until I had received them. Ordered on the Thursday but did not get them until Tuesday teatime. Plates are good and what I expected. I struggled getting through as there was a 0 and a o and when confirmation came through I wanted to confirm the correct registration. Spoke on line and phoned numerous times but couldnt get ann annswer, along with emails, after about 6 emails that seemed to be more automated answers until it was confirmed as correct. Had I known all this before hand I would have just ordered local. If you have time to wait, car plates are sufficient for your car.”

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Posted 2 months ago

“Easy to order, and quick to deliver. Great service.”

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Posted 2 months ago

“Top quality plates and fast delivery. Easy to use web page.”

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Posted 2 months ago

“I paid for priority next day delivery, seven days on, I am still waiting for delivery. I cannot review the plate, as it is yet to arrive”

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Posted 2 months ago

“Good Quality, swift delivery as well. Recommended”

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Posted 2 months ago

“Easy build process with lots of options and plate quality as expected but website very misleading saying 'Free tracked delivery on all orders. Most orders dispatched same day and arrive next working day.' which is not the case as delivery is added at checkout. Evri said delivery would be Thursday- the plates eventually arrived in Saturday (no surprises with Evri keeping their poor reputation upheld). When flagged, the company did refund the P&P costs. Also the FAQ's imply fixings are included saying 'Using the sticky pads provided in the kit' and also 'Step 4 – Using the supplied fitting screws' - which is not the case.”

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Posted 2 months ago

“1st class service thanks”

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Posted 2 months ago

“I received outstanding service from Car Plates Direct. My order arrived promptly, well packed and as ordered. The plates were clearly excellent quality and have now been fitted to my car and they look great!”

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Posted 2 months ago

“Good product and reasonable price. well packaged with quick delivery”

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Posted 2 months ago

“Simple to use web site fast delivery and excellent quality number plate thanks”

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Posted 2 months ago

“Purchases a set of registration plates on 12 August 2026. What attracted me to Car Plates Direct was the price including free delivery was the best out there. When I came to place the order the payment page requested me to pay for delivery despite this showing as free in two separate sections of the website. I contacted the company and received an email from James Hartley who said he would arrange for my postage of £6.99 to be refunded to me and this would take 3-5 working days which was very kind of him and very much appreciated, however it is now six working days and I still have not received the £6.99 refund. I sent an email to Car Plates Direct on Wednesday 19 August 2026 at 12.55pm informing them that I still have not received my postage refund and have yet to receive a reply. It is so ironic that when we make a payment our money is taken out of our account instantly yet when a refund is due we have to wait and then fight to have it returned. It is such a shame as Car Plates Direct produced my registration plates in record time and they are just what I ordered. I hope now after reading this review that I will now receive my £6.99 refund.”

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Posted 2 months ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews