carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.39

4.4 Rating 1,201 Reviews

84 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.4

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“great plates and fast deliverey”

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Posted 5 hours ago

“My plates were exactly to my order specification and arrived promptly beyond expectation. Excellent service”

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Posted 6 hours ago

“I was very happy with the service. The quality was good and the plates arrived quickly.”

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Posted 6 hours ago

“All good very pleased.”

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Posted 9 hours ago

“I ordered a set of plates with the fixing pack and paid for priority delivery. I received an email within a day to advise that the plates were manufactured. Then another to advise that they had been despatched. Great, except not so great. EVRI lost the parcel so I contacted you to ask for assistance with chasing EVRI. I got a curt response from Sophie Clarke to say no liablilty for delays. That wasn't what I asked but I didn't get a reply to my follow-up. My parcel eventually arrived (after much chasing with EVRI) on the 11th May - 10 days late - so much for priority but I guess that's EVRI. We were away and on Friday 15th returned and opened the package to find the plates but no fitting kit. I phoned you at 13:55 and left a message - you never answer the phone and you never returned the call. I emailed at the same time requesting a refund for the missing fitting kit but have not yet received a reply. If you want to stay in business you really ought to sought your customer service out. I will be posting this on TrustPilot to join the others with a similar view of your service. Needless to say, I will not be recommending your business.”

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Posted 1 day ago

“excellent service”

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Posted 5 days ago

“Fantastic service, quick delivery and updates every step of the process. Plate looks great too!”

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Posted 5 days ago

“Bought plates for 70 and paid 9.99 for express delivery and haven’t received anything it’s been two weeks now and nothing. No confrontation entail or even tracking. Tried to contact seller and there’s no contact number only a email address which you don’t get a reply from. Absolutely joke and a total rip off, wish I had read the reviews before I bought.”

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Posted 5 days ago

“Delivered quickly”

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Posted 5 days ago

“The plates were delivered in a timely manner and in good condition. The writing I had asked for is in such small print it’s almost unreadable but in the whole good value and professional outfit”

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Posted 6 days ago

“Excellent Service and quick turnaround”

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Posted 6 days ago

“Very pleased with these plates, they are perfect thank you. Will definitely recommend carplatesdirect.com.”

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Posted 6 days ago

“A month has passed since I placed the order , I've called numerous times and nobody answers the phone. I've sent numerous emails and had no response. I've had numerous online chats with a robot who is always very aplogetic and assures me that somebody will be in touch but still no contact and no plates. I've emailed again today and asked for a refund as I'll just buy the plates elsewhere”

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Posted 6 days ago

“A week later still waiting for delivery”

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Posted 1 week ago

“They refused to supply a vat invoice and say this was only possible for businesses who paid via paypal, we need this for company accounts and legally a vat invoice should be supplied, they refused to then reply.”

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Posted 1 week ago

“New plate ordered for new private reg, quality was good and arrived eventualy but not same day depatch as advertised. Received no reply by email and no one ever answered the phone even after repeated attempts on different days and times. Website clearly states SAME DAY DESPATCH and speedy delivery but in my experience this was not the case. we states 4.9 stars but trustpilot level is 3.6. 3 Stars only as whilst they are good plates and fair cost but the Customer service and website info and ratings is marketing hype and not a reflection on my experience”

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Posted 1 week ago

“Everything as ordered. Fast and efficient.”

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Posted 1 week ago

“Very good plates sent quickly. Would definitely recommend.”

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Posted 1 week ago

“Great way to customise your plate. Arrived on time and looks great. Quality product. Would reccommend.👍”

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Posted 1 week ago

“Never got delivered”

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Posted 1 week ago

carplatesdirect.com is rated 4.4 based on 1,201 reviews